When my husband passed away they were were good and even when we asked for changes they were more…read morethan happy to make them for us. They were willing to answer any questions we had

From the owner: Prosser Funeral Home and Crematory in Prosser, Wash., understands just how difficult it is to say…read moregoodbye to a loved one. Our compassion will be evident from the moment you first talk with us. We will assist you the entire way through, assuring you that you made the right choice. We offer burial and cremation services.We're here when you need us. Let us help you celebrate the life of your loved one. For care, compassion, and understanding, we're here for you.Please call us anytime, day or night, when you need our services.

One star only because zero isn't an option…read more If I receive a return call or see meaningful action on the services we've already paid for, I will gladly update this review. Until then, more than six months after my father's passing, his grave is still marked with a temporary paper marker. My parents prepaid for my father's military headstone in the late 1990s. After my father passed away in January, my mother also paid in March to upgrade their shared marble marker with a different vase style. Despite repeated follow-ups, the headstone remains uninstalled. Each time we've called or visited the office to ask for an update, we've been given conflicting information and promises that have not been fulfilled. Rather than receiving honest communication or realistic timelines, we've been left with more questions than answers. To make matters worse, last summer my father paid approximately $700 to have the engraving on his parents' headstone repainted. The paint washed away within two weeks. We were told a new vendor had been hired and that the work would be corrected promptly. Nearly a year later, that repair still has not been completed. This isn't about asking for anything extra. We're simply asking the cemetery to fulfill the commitments that were paid for years ago and to complete the work that has already been purchased. Grieving families should never have to repeatedly chase a cemetery for updates, accountability, or basic follow-through. The lack of communication, urgency, and compassion has been deeply disappointing. It is especially unfortunate because families in Sunnyside no alternatives for cemetery services. We sincerely hope this review results in someone taking responsibility, communicating honestly, and completing the memorials and repairs our family has already paid for.

Over a year after services paid for, work still not performed…read more Was humiliated and belittled by office staff when calling about problem. It appears numerous other complaints and a news article published is also getting no results on this corrupt outfit. This company seriously needs to be investigated and its staff replaced with a competant staff.

My brother-in-law recently passed away and my sister wanted to use Brookside because they had been…read moreso wonderful to work with when our stepdad passed away a few years ago. Last time we worked with Jamin and he took such good care of our mom and all the big and little details. This time we worked with Gary and Mike and they made sure everything went smoothly. They put my sister at ease and made sure everyone was welcome and as comfortable as possible. Working with people you can trust and truly have your best interest at heart is a gift, especially at times like this. Thank you Brookside.

The nicest people work there . Very kind and caring! I Thank them for helping us with mom's…read morecremation. The celebration of life was so nice ! Once again I Thank all the staff at Brookside funeral home !

My second-great grandfather is buried here. Have visited three times and each time the property is…read morewell maintained, freshly cut green grass, and usually staff on site to help you find a grave.

I am moved to share that recently I was invited to sit in on funeral arrangements for a friend…read morewhos' spouse suddenly passed away. My overall observation in quality of care and attention to details surpassed my expectations. Staff members attending to arrangements at Einans FH were funeral directors' Blanche Barajas and Funeral director/ manager, Sarah Smith. Together they supported a seamless, and impeccable level of care. All the while delivering with compassion and highly detailed service. Folks are in excellent hands with the staff at Einans Funeral Home.

They are very kind and helpful. I appreciate all they did. They make a very difficult time a little…read moreeasier. This is also a very beautiful resting place for our loved ones