I called Dr. K's office to schedule an appointment as a new patient, and unfortunately my…read moreexperience with the receptionist, Margarita, was extremely unprofessional. During the call, she repeatedly asked for my name and basic information multiple times, even after I answered several times clearly. The conversation became very confusing, and instead of handling it professionally, she repeatedly said "oh my gosh," laughed during the call, and spoke to me in a rude tone. When she mentioned that my information was not on file, I explained that I was calling because I was a new patient. She responded by saying, "Well, you should've said that before." At that point, I expressed that I felt she was being rude and unprofessional and simply asked for the referral doctor's phone number instead. She then hung up on me. It's unfortunate that someone seeking medical help would be treated this way. Patients should be treated with patience, professionalism, and respect, especially during their first interaction with a medical office. Hanging up on a patient and making them feel mocked or dismissed is unacceptable.

Have only been here twice but both visits were great. Both Dr. K and Ms. Bolson were very…read moreprofessional and explained test results in a way I could understand. Never felt rushed like I have with other doctors. Awesome Officer staff as well. Kudos!

Stay away from this place! Careless , unorganized, severely…read moreunderstaffed never even met the docotors themselves! immposible to get an appiotment! They don't care about your well being, even bother to answer the phone! I really dont know what these people are thinking?1 what business they are in? these are sick people whom chose to trust them and their doctors that don't even exist!!

I have been a patient with this group for a few years now. Do not use this group. When I want to…read morebook an appointment I'm on hold forever, they insist on same day appointments which working people would have a hard time setting up and they are rude. They drill you with questions and correct you throughout your conversation. I have called back same day to speak with another office person and they treat me a bit better even trying to get me an appointment on my day off. When you do see the doctor, it's not Mahdi you see. The doctor you do see is dismissive to most concerns. Recently they sent me out to a referral. I had blood work done at this other doctor. When I returned to the office they said they never saw the labs and that the labs I had months before showed I was in good health and that they didn't need to see the new labs. I even told them the new labs reflected blood sugar issues and high cholesterol which I thought they would care about. They didn't even try to get the new, more recent labs after I address my concern that they refused to see those labs and communicate to my referral doctor... which was a more advanced and specialized doctor. I even had to get my own paperwork and deliver it to my new doctor as they refused to do the leg work to get these important documents. What exactly do these doctors do anyway?? I'm getting a new doctor soon even if I have to start all over with new paperwork... which is worth it!

First I'd like to say I went to see Doctor Rupp years ago. She helped me and my children. Second…read moreshe has the biggest heart and wants to make you better. For instance my youngest boy got stung by some bug I had the driver's side window down and it flew in the car. His had got really swollen fast. I called doctor Rupps office and we where seen right away. If you have a chance to see her go see her

Doctor Rupp has a small practice. Because of this she is the only doctor you will see - no…read morebureaucracy, no long wait times, no passing the buck. She and Alma run the office with kindness and efficiency. Doctor Rupp gives you the personal care that only a sole practitioner can give. I heartily recommend her to anyone looking for a great GP. Alma makes medical billing a breeze for all the patients. You won't find medical care like this at any conglomerate or multi-practitioner clinics.

Altais is the platform for Brown &Toland patients. They have not merged medical history, etc to my…read morephysician's office. Three weeks of personally trying to update MyChart with no help from tech support. Calls and emails not returned. No action taken on their part. Altais has dropped the ball and has not responded to my requests regarding access to my files. I can not make appointments, request referrals, message my provider, see test results, etc. Altais failure to transfer my files is causing potential harm or possibly death. This is verging on malpractice.

Amazing group of caring professionals. We offer same day appointments, have providers who listen…read moreto your concerns and take that extra step to make sure you are take care of.

good doctors, clean facility. Very…read morehappy..............................................................................................................................................................................................................................................................................................................................................................................

Hippa laws were violated by Dr. HINSON. Medical staff Maria…read morewas taking my mom's blood pressure over a blouse. What school did she attend? I informed Dr. Hinson he just smiled and said I will tell her next time to pull the blouse up, she thought it was funny. That's a bad reflection on who's in charge of medical staff and how unconcern Dr. Hinson was when it came to accurate information, which could be a life-or-death situation. I gave Dr. Hinson a medical form to complete the same day of the appointment he made me come back the following day and couldn't make his mind up should he sign or not. This office was soliated by corrupt cops your privacy will be violated. There is a serious trust issue when it comes to medical staff and doctors who think it's ok to give in and violate a person's rights.

Wasted my time that's all I gotta say don't waste your time here showed up for an appointment just…read moreto be told they can't see me and to make another appointment make it make sense

they live up to the 2 star rating they fucking suck. All the lady's just talk and talk the whole…read moretime as if they arent at work. I was there for 3 hours they literally forgot about me. all the workers clocked out and I was still there in the room. after this I'm never going to them again.

Told to arrive at 830 for appointment yet doors not open and office staff is having a morning…read morehuddle. Why tell me to arrive at a specific time with my autistic child if the office is not open. We are waiting outside door where my child is having melt downs due to the office being unorganized. This all could have been prevented and avoided. Update- Dr Roopla was fantastic. Very attentive and patient with my special needs child. Office manager advised me she will escalate concerns up the ladder.

I have been trying to get answers on why I have frequent tachycardia and palpitations. I started…read morewith the folks at UCR... They are a teaching facility. Fine. Well, the residents and fellows there are very dismissive, at least to female patients. (Even had this confirmed by a nurse, there...) The heads of cardiology were kind, and moderately knowledgeable about cardiology and how it is affected by EDS (connective tissue disorder). But, I spent most time with the residents and fellows. One, walked in, I'm wearing a mask, so you don't see much of my face, and says... "I haven't looked at your chart or test results, but you look healthy, so I don't suspect to find anything. " Um...what??? And he said it 2 more times. Asinine. You can be very ill, and not look like it. During our appointment, he never once asked about my diet, my lifestyle, if I exercise, nor did he mention a concern over my weight. Yet, he repeatedly referred to obesity as my problem in my chart, and in another note, said if I would consider changing my diet and exercising, the heart issues would stop. Again, he never asked me about the fact that I don't like processed foods, that I don't have a sweet tooth, nor do I snack on salty foods, and that I'm careful with what I eat. He never asked if I exercise, so he has no idea that I workout 4 to 6 days a week, plus am very active. No. He just plugged my weight into a chart and assumed. I'm well aware that I'm not tiny (most people call me average, I wear a size small to medium, not that it matters) , but I also know these charts are antiquated and factor in nothing but height and weight. Again, he also did not ask a single question about how I eat, sleep, workout, or live. Never mind that because of this, he dismissed the spikes in HR, the plummeting BP, the dizziness, fatigue, palpitations, etc.

Absolutely amazing experience! The doctor was incredibly attentive and took the time to listen to…read moreall my concerns. I felt very comfortable and well cared for throughout my visit. Highly recommend!

Dr. Tang is the kind of doctor you watch on old TV shows where they have the family doctor that…read moretakes their time, listens to you, and you really feel like she cares! I always feel like I am in good hands and that is a good feeling to have these days in a doctors office. Thank you Dr. Tang!

A had a great experience at the clinic. The staff and providers are very professional and shows…read morethey really care about their patients.

I check in from a local hospital here in Florida! To the lake Mary facility and after 6 hours here…read moreI still have not had a nurse come in. Even with repeated calls for help and to grt my medical. Ni doctor or nurse practitioner bothered to come by even though I check in around 3:30PM. ​ I wish everyone would spent o e night in these facilities to see how their loved ones es are being neglected. What ever you do don't leave anyone you care about who can not speak up for them selves. They will be ig ored when they call for help

All new doctors here now definitely not as good as Dr Kane and the nurses he had…read more The front desk lady is rude and doesn't seem to like doing her job because she sucks at doing it.

Omg... with Robin gone, it's been amazing!! So glad she's gone…read more 5 Stars!! Dr. Kane is a good Dr. It was his secretary that was the problem!!