I have been going to Raincross Medical Group for a few years now and I can't say enough good things about Dr. Kimberly Belleza NP I've seen Dr. Belleza for a while now and she is simply the best!! Each time I go in there distressed, not feeling well... I come out of there feeling so much better. She is professional, excellent listener, really aims to understand her patients as people, kind, caring, knowledgeable, patient and never rushes the visits... She makes sure all of my concerns are addressed. I feel heard and seen... She is AMAZING! I've seen many Dr's. and it's very rare to have someone have all these great qualities like Dr. Belleza does. I highly, highly recommend her! The staff is friendly and respectful as well. Dr. Solis is amazing too, he is the male version of Dr. Kimberly Belleza in great qualities. read more

I i am fortunate enough to be able to have doctor Daniel Solis, and doctor Kimberly Belleza NP, take care of me. The office staff are very attentive while doing their follow-up to ensure that they have all the details they need to support the doctors and the nurse practitioners with whatever needs you might have as a patient. There is always on top of your care by using technology. They utilize email and messaging system to ensure that there's communication with both Dr. Solis and Kimberly Belleza NP at all times if there's a need to obtain an appointment in person or via Tele-med see the doctor or if there's a question that I might have, or if there's a treatment that i'm wondering.If I can get support with, I highly recommend this Raincross medical group and, doctor Daniel solis and, doctor Kimberly, belleza NP, they both are very supportive of your healthcare needs. read more

If I could leave a 0/5 stars I would. Left this place feeling worse than when I came in. I was basically told that my vein swelling was only happening because I was putting my hands down and I quote "I can do that too if I put my hands down". The doctor made me feel so bad about myself and invalidated how I was feeling. The office people were bland. The care was disappointing. Never coming back read more

I took my wife to Raincross medical after she injured her back. We saw NP.Kim Savage, Kim was absolutely awesome and amazing she ordered the MRI & got my wife the correct pain meds. We are very grateful for Kim's professional attitude and attention to details. Best medical treatment we have received in years. Kim has a great bedside manner, kind & caring. I would love to see more medical professionals with Kim's medical care. Thank you Kim Chris & Judy Bliss read more

I see so many negative reviews and it is concerning. I will post about my experience shortly. The wait is wayyyy too long for sure. My appointment was at 2:30 pm and I arrived at 2:00pm. It's 3:30 pm and I'm still not seen. Other than the wait, Mr. Anthony, PA-C is amazing and has an excellent bed side manner. He is very knowledgeable and gave me advice for my conditions quickly. read more

Raincross Medical Group - Medical Centers Near Me - Riverside, California

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The level of professionnalism is quite possibly, the best medical Urgent Care, Medical Providing Office in Riverside and surrounding areas. My provider, Dr. Telles and his Staff member Kenya were the most phenomenal team. From my intial call about 2 hours prior. (In working late nights) Kenya, who also initially answered, the phone, she offered a Video Consult or a Phone Conversation Consultation. Not only was this accommodating, this was most appreciated. Quite expediently, Dr. Telles was kind, thourogh and had researched my prior history in the Urgent Care. The Provider had previously seen me and was familiar with our meeting also. The overall experiences with Raincross Urgent Care is the only Medical Provider & Medical Staff, who will treat you with sincerity, dignity and professionalism. Thank you kindly ! Amanda G. A rating! read more

Raincross Medical Group - The better feeling me the very next morning in Oceanside. Trip made possible by Raincross Urgent Care Thank You! - Medical Centers Near Me - Riverside, California

Staff was amazing made my experience very comfortable and helpful. Wait time was great my experience was perfect. The provider was very helpful and answered all my questions. That made the experience so much worth it. I differentiate will recommend Raincross Urgent Care read more

Where do I begin? Dr. K has always been very compassionate and understanding, I liked her and I stuck with her longer than I should have, but because of her staff and her nurse practitioner I have separated from Raincross Medical. I was hung up on multiple times on my last interaction, as they said, I was being disrespectful. I called back and they never answered, clearly they have caller ID. I finally got a hold of the front desk, staff and requested a phone call from either eye doctor or Dr. K. The response I got was they don't speak to people like you! I received a phone call from her nurse practitioner, stating that I was cussing out her employees which never happened. This is not the first time my family, nor other clients of Dr. K's has expressed great disrespect from her staff. It is embarrassing to be told, I'm unprofessional, but they're yelling at me on the phone, hanging up on a client and not answering my phone calls. It's unfortunate that she took over for Dr. Battle who took over for Dr. Davis, which are two very respected doctors yet dr. K's staff have ruined the reputations of not only her own reputation but both of those doctors who can't speak for themselves. If I could give you 0 star, I would. if I could rate just Dr. K I would give her a five star, but her staff is a disgrace to the medical field! read more

All of the providers that we have seen have been kind understanding and listen with an empathetic ear. I really appreciate that.

Great experience The Doctor really listened to my concerns and provided sound guidance. read more

This was my first time at this facility and it was a very nice experience despite being sick. The staff and Dr. Tolles were all super kind and caring. I really appreciated their efforts to help me. This facility is now my first choice for an urgent care. I hope the management knows what an awesome job they are doing! read more

Very easy to make appts and the telehealth is an excellent alternative to taking a sick person into a room of people

Staff very professional, welcoming, & friendly. My experience with the Techs was phenomenal for Stress test and the Cardiologist are Superb. They listen to Your concerns & get right to business. I've concludes they are passionate about their profession & truly care for their patients care. Such a good feeling read more

I have had great experiences at Raincross medical group. I came into urgent care yesterday for a rather odd issue and the staff was friendly and check in was easy. The Nurse Practitioner (Wesley T) was awesome. I'm new to riverside and having reliable health facilities are very important! read more

The Provider (Wes) was empathetic and very professional. Listened to what I had to say! Explained everything clearly. Prompt for my appointment. My prescriptions were sent to my pharmacy within ten minutes! read more

This urgent care has always been there for me and my family. I'm so very thankful they are fast and efficient and always treat us with kindness and respect. Thank you Raincross! read more

The two assistance that helped me yesterday and the doctor were very helpful. I love my experience there. I've been going to this Urgent care for more 8 years. They always help me, my husband and son out all the time!!! This is the best Urgent care in Riverside. read more

You all were awesome! Thank you so very much! It was late when we got there but they patiently helped in my care. It was very much appreciated! read more

Everyone was very nice and attentive. The place was also spotless. Glad we choose Raincross Urgent Care.

Everyone there works really well together you could hear a real good team atmosphere and thanks to them I am all around walking today. Thanks very much! Manny - Riverside read more

My problem was taken care of and I had a good experience. I do not like the fact that your site is telling me how much I have to right. I was taken very good care of. There is nothing else to say. read more

This is the best urgent care I have used. My whole family uses it as well as I have sent many friends and they love it as well. Very very wonderful staff here at Raincross. The PA's and Dr very much into what is wrong and listen to everything. We never feel pushed out or that we r taking up there time. They take all the time you need. Highly recommend this urgent care. We thank you for being so caring. read more

I rarely enjoy writing negative reviews but the service I have received warrants 0 stars. For 12 years, I have experienced anxiety and panic attacks. I have been on 3 different medications and have no problems getting Benzos despite the restraints. Doctor Priya Kunaseelan, and her staff, are a disgrace to the medical industry . They lack compassion and are unable to admit their own wrong-doing. Not only did she never put in my refills; her and her staff negated ever gIving me the option to work on my dosage levels. The lack of hospitality seamlessly blended with disregard about my rising anxiety levels and any attempt to make it right. Dr Priya promised to help me with my dosages and give me a few months supply to add gradually until I was even. She never made that note on record and I was treated with disdain and utter disrespect when calling her front desk. Raincross is the word hospital I have had the displeasure of visiting; even more so than 2000s Kaiser Permanente was. Heed my advice and find doctors who value you as a human and staff who are not dehumanized and mundane. read more

Went to the urgent care , everyone was helpful and caring. I got in fast and did not have to wait long . The doctor took time to listen to everything that I was telling him and came up with a solution. I would definitely come back . read more

Provider was attentive and appreciated his explanations! Thank you for helping my little one feel better

Dr Branch and his staff tonight were awesome!!! Dr. Branch was so caring and helpful in helping me with Cellulitis in both legs. He was so comforting, just like Samantha, the PA is there. I feel so blessed to have them as my Urgent Care doctors!!! read more

Had an RA flare up and didn't want to go to ER. Just to take someone's bed away that really needed it. I can here and was attended to quickly and professional. Front office took My info and was very private and didn't make any fuss about it. Then the MA called me in and took vitals and was so caring. The PA listens and made it a point to know there were different options and also that she knew I knew my symptoms and treated them with respect and concern. Got a shot to help that night and my meds were at pharmacy next day. read more

PA-C, Wesley Tolles , who was on duty and his Nurse Assistant Carmen were very attentive. The Dr explained the procedure needed with great care and took his time to make sure that I was ok throughout the entire process. He was encouraging and Carmen even made little jokes to take my mind off of the pain. I felt the compassion and high quality care immediately. I am at home in recovery now, but my husband and I have talked about the experience a few times and are so grateful to have had such a great team to assist me. It was a bearable experience because of these two people. Thank you PA, Tolles and Nurse Carmen read more

The Doctor and the staff are always so patient and professional with my children.

I was sick with a really bad cold. The staff were friendly, fast, and very helpful. The treatment team had very caring and positive attitudes, I felt comfortable, and the office is very clean The new hours they have are convenient for any work schedule too. read more

Yes, the PA was really kind and helpful. Thank you. I will continue to monitor how I feel and let you guys know.

The staff was friendly, even close to closing time. The facility was clean and comfortable. What a great experience!!!

I appreciated all yhe well mannered and very helpful staff. Everyone was so nice and my visit was quick. Clean inside and out

This is my favorite urgent care to go to. The staff is always friendly and attentive and the doctors are wonderful. We were in and out in probably less than 25min and by the time we went to the pharmacy the prescription was already ready for pick up! read more

Working in healthcare myself, I know the feeling of filtering complaints more often than compliments. With that said, I wanted to take the time and thank the provider, Samantha Miller, that I saw yesterday. She was a kind, active listener, with obvious expertise and a skill set to match. Her interventions have me feeling nearly 100% better today, but more importantly her exceptional bedside manner and care made all the difference. read more

The front desk support were friendly and thorough. There was a short comfortable wait. The doctor listened and provided great care.

Reception was friendly, nurse was thorough and PA was very attentive and informative. The whole experience was great. I have worked in customer service before and I appreciate the Raincross Urgent Care staff because everyone I encountered had superior people skills. Made me feel like I mattered to them and wasn't just $$$. read more

Dr. Greer is the worst Family Practice Dr. I've been at Raincross Medical for over 20 years previously with Dr Jackson whom is now retired but loved him ! Dr Greer took his place . Im a patient with severe hearing loss my daily life is a struggle. I've been in to see her and I always have to remind her of my hearing loss! Even after I tell her to speak up she will still not remove her face mask and do so she won't even speak slowly and directly to me. She bothered by this I can see she rolls her eyes at me she cuts me off and treats me like I'm dumb. I had been in to see her for my scheduled Pap smear but prior to my appointment I had taken a blunt fall first fall since 4 years after spinal fushion surgery I was concerned that I may have damaged my hardware my legs were numb and tingling and I asked her if she could look at my hip and back because I was in extreme pain her reply was you are here for your Pap smear today I have other patients whom were late and need to be seen. I left so upset a week later in emergency room with a snapped screw and found out my fusion never fused. The er would not let me move around because apparently is extremely dangerous to surrounding tissues muscle tendons to have broken hardware my heart rate was elevated Needing emergency surgery to remove hardware in the back and new hardware through the front. After 10 days in the hospital I came home and my regular medication needed refill and she would not refill. Lets you go without your medicine until you go in to visit her. Let's you go without your meds wants blood work and then increase your dosages of medication only if it had been refilled in time she wouldn't have to adjust it . Dr Greer in my experience with her is only concerned about getting that copayment for Raincross Medical doing the minimal if that! It's not about her patients well being. Dr Greer has earned a designation as a doctor but as caring human being I'm afraid she can't learn or earn that! I'm not one to write reviews unless I feel my experience needed to be heard. read more

This was my second visit to this urgent care. I cannot recommend it highly enough. It's well run, and staffed with some of the finest health care professionals. The doctors are compassionate, caring and I have always felt I received stellar care. I will never go anywhere else again. read more

Billing Department - Doesn't follow through with what they tell you and now patients get charged because they don't know what they are doing. I have requested by doctor be changed from my Provider and I will take my business elsewhere! PS - GET EVERYTHING IN WRITING, DO NOT TAKE THEIR WORD! read more