We have been clients of Leaside Animal Clinic for over 20 years. I am very impressed that each…read moremember of the staff (vets, technicians, office staff, etc.) are so devoted and committed to giving the best care possible to all of their patients and providing their vast knowledge and advice to their pet owners. They truly put each animal's welfare and happiness first. A few weeks ago Dr. Weintrop spotted a mass underneath one of our dog's eye lids. She took several pictures of the mass and immediately sent them to a specialist. The specialist advised us that the mass should be removed and he has since operated on our dog. Our dog is now recovering nicely. If Dr. Weintrop had not found the mass it would probably have grown larger and needed reconstructive surgery. Thankfully Dr. Weintrop found the mass very early. Dr. Weinthrop always demonstrates an amazing array of knowledge and skill, undivided attention to every detail, infinite commitment, compassion, devotion, gentleness and love to our dog every time he visits her. On a personal side you could not find a more genuinely compassionate and caring wonderful human being. Our dog and family love her! The following are a few examples of some of the other amazing people who work at Leaside Animal Clinic and their acts of kindness. A few days ago the specialist wanted to see follow up routine photos of our dog's eye lid (as we didn't have an appointment with him until the following week). I was too squeamish to take the pictures myself so I saw Dr. Rutchanka as Dr. Weintrop wasn't working that day. She tenderly held our dog's eye lid while Alicia skillfully took pictures. Dr. Rutchanka then gently cleaned up the area around both of my dog's eyes. Even though we took Dr.Rutchanka and Alicia's time we were not charged for the visit. Our dog is injected with a needle every two weeks and 2 needles every four weeks. He has had the wonderful care of all of the technicians at one time or other. Each and every one of them has gently knelt on the floor while petting our dog to get him comfortable in preparation for his needle(s) and then skillfully injected our dog while talking lovingly to him. We have taken our present dog to Leaside Animal Clinic in an emergency situation twice. Both times our dog was seen and treated right away. Every staff member possesses compassion, dedication and demonstrates great kindness and patience to all the animals in their care which I see evidence of every time I visit Leaside Animal Clinic. Pat B.

Leaside Animal Clinic killed my cat!…read more I brought my 6-month-old cat in to treat a bad infection in his paw back in Oct 2018. Dr Ruth Weintrop prescribed an antibiotic which didn't work, then she prescribed the same antibiotic and still it didn't work. Then she prescribed x-rays, blood tests, swab tests, etc. After more than $1,000 of additional bills, my cat was still not cured. 8 weeks later, my cat was still limping around in pain & suffering. At this point, she tells me that there's another antibiotic. This other antibiotic was the correct one and it cured my cat's infection after just one round of treatment. Fast forward 4 years later, my cat collapses and is having problems breathing. I take him in immediately to see his new vet, and after several expensive exams costing over $1,000, he is diagnosed with a heart condition and is given months to live. I was told that his heart condition could have been caused by a prolonged infection. After 20 months and more than $2,500 of medications, my cat passes away from heart failure after turning just 6 years old. Dr Ruth Weintrop milked me for as much money as she could and, in the process, she killed my cat. Wtf Ruth, if you knew there were 2 antibiotics to treat my cat's infection (aerobic & anaerobic), why didn't you give my cat the other antibiotic after the first one didn't work. You gave him the same antibiotic twice and then waited 8 weeks later, and after I spent an additional $1,000 plus on useless tests, before giving him the correct other antibiotic. During this 8-week delay, my cat continued to suffer and the infection got into his heart & damaged it beyond repair causing his premature death 5.5 years later.

I've been going to Secord for more than 30 years for my dogs and cats and while Rona Sherebrin is…read moremy vet there for holistic health care, I want to recommend Dr. Marshall as a surgeon. After months of choosing one for my beloved 9 year old mama cat, Katie, we chose Dr Ashley Marshall to remove Katie's mammary tumor.Ashley is one of a kind--very kind, very knowledgeable, does her research, explains things thoroughly, always returns phone calls, and did a super surgery. Katie healed up within a couple weeks and is now playing with her sons again! And to keep Katie healthy, her "chemotherapy" is going to be Chinese herbs that Rona recommends, acupuncture and mistletoe injections...Plus homemade cat food instead of the processed stuf!

Very disappointed with this organization. My dog Simba was seen my Dr. Degrass 4 years ago. I moved…read moreout of the area and my local vet had no appointments so I reached out to this vet and was totally blown off. My dog had some lumps on his neck. I called in and they said send us pictures of my dogs wounds and they would respond by email or phone. They totally ignored me and did not respond and did not care for the well being of my family pet. I will never go here again as they clearly only about money and not the well being of animals in my experience. Very disappointed in your rude secretary and the man who answered the phone said someone would get back to me after I sent the emails which he confirmed he received and they just ignored me. Terribly guys.

Took my cat here for 15 years. Was great at first, kind and knowledgeable doctors, would often see…read morethe same vet. After they moved to a larger location, we were given a vet who was rude, accusatory about our cat's weight (we were told to change her food intake so she could lose weight which she did. Our vet found this surprising, but then told us our cat could actually stand to lose more weight?). She also claimed our cat needed dental surgery because she apparently had severe dental disease. The quote she sent us was for nearly $3000. Fast forward, we brought our cat to a new vet to address a different issue. We asked him to check her teeth too, he told us she had minimal plaque, and they look very healthy for her age. No surgery required! Always get a second opinion. Not going back to Coxwell animal clinic again and I suggest you avoid it too.

We have been to a small number of vet clinics since my husband and I got our first cat together…read moremany years ago, but this clinic is by far the best one we have ever been too, not only is is clean and spacious, the vets and technicians are great and the clinic is budget friendly, plus if you are in a bind, they have a 30 day payment policy before interest is accrued on your account, as well as funding for low income clients. We are on our fourth cat with them, and we have decided to stick with this clinic because of their kindness combined with professionalism. 5 stars.

We recently visited this clinic with our sick dog, and unfortunately, our experience was…read moredisappointing from start to finish. The overall atmosphere felt more focused on selling services than genuinely helping our pet. The doctor(who stayed quite mostly) was accompanied by an assistant(talked alot) and seemed to follow a very scripted approach -- offering multiple add-ons and upsells rather than sincere, compassionate advice. During our appointment, we also overheard staff in the back room swearing and joking loudly, including someone sneezed and yelled "I almost sh!t my pants". That moment completely broke any sense of professionalism or trust we had left. It's astonishing that there's no washroom available for customers in the waiting area. We spent over 2.5 hours there -- mostly waiting for the doctor(altho we booked appointment ahead of time), then waiting again for the price breakdown, and finally going back and forth with a "manager" about costs. It was a long, stressful day made worse by how little progress was made in helping our dog. Eventually, we had to rush to another veterinary clinic, where our dog finally received the proper care and attention she needed. We strongly recommend you go to Dr. Asianova Animal Clinic, she has a heart to help the animal. To give an idea of costs at this clinic(non emergency): * Basic exam, bloodwork, and tests: around $1,500 * Simple surgery estimate: $5,000+ on top * Full range of suggested services: over $10,000 While we understand that veterinary care can be expensive, our concern wasn't the cost itself -- it was the lack of empathy, sincerity, trust and helpfulness we felt throughout the visit.

this vet hospital definitely does not have your animals best interest at heart. they just want to…read moremilk you for your money. Was told my kittens first set of vaccine shots would be $197.18 but that sounded insanely expensive so i called a different veterinary hospital that was recommended to me by my cousin and they told me $89. not to mention, the last time i went to this vet they charged me HUNDREDS of dollars for medication that my kitten didn't even need because she didn't even have worms. but the vet literally said "i'm 100% sure she has worms". after i called the next day to find out the fecal results were negative for worms, the vet said they can't refund the prescribed medicine( i didn't even use it) this vet only cares about money. go somewhere else. I already got my kittens medical history transferred to a different vet. would give 0 stars if i could.

Best veterinary clinic experience I've had. I found them to be honest, straightforward, and caring.read more

Their customer service is really bad and rude, my dog should get 2 vaccines on his appointment…read moredate, but the vet told me is better to separate 2 vaccines on different day but without telling me that they will charge the examination fee for every visit. If I know they will charge me the examination for the 2nd vaccine when we come back then I would done 2 vaccines on the same day! The vaccine costed around 36 dollars and the examination fee is 107 dollars LOL. And the examination around 10 seconds LOL. They will charge whatever the fee without telling u and u HAVE to pay it! I understand business is hard to do nowadays but they cannot making money this way, this is such a scam! Plz pay attention when the Vet SUGGESTED you to come back if the service can do on the same date appointment or ask the vet to write down in the notes to waive the charge!

This is an excellent veterinary clinic. It is clear that every single person there was handpicked…read moreas they all adore animals. Our puppy gets fawned all over and as a first time dog owner they have been so incredibly helpful and patient with all of my questions. I know our dog is in good hands and she loves going there. Dr Hughes is our usual vet, but we have seen Dr Yu as well. We went there for two reasons: referrals from two other Frenchie owners and proximity to Home. Our first visit was unplanned before the first exam as our puppy had diarrhea. They are a busy place but squeezed her in because as they said, puppies have to be watched very carefully. Plenty of parking available. I like that they also have pet classes onsite in the evening by pet trainers that they have screened.

Our recent experience with Dr. Zelma and Dr. Hughes - unprofessional, insensitive, disrespectful,…read more disorganized and above all - dishonest. Lied in our pet's medical records likely to protect themselves against impending College complaint. Absolutely unacceptable behavior. Before writing this review we asked to speak to Dr. Hughes, but by 4 pm she was out of the office, went home. We were told that she works many hours and hence did not have the time for us. The clinic's reception offered us services which apparently the vet is not allowed to provide. Once we asked the vet about it, she (Dr. Zelma) became extremely agitated, hanged up the phone and sent us home without providing much needed services to our pet, accusing us of being "rude". Upon review of the pet's medical records we realized that the clinic misstated several important facts and put information that is simply not true. Very disappointing and shocking.

This is the best clinic I have been to in the last 25 years. My current dog has been a patient for…read morethe last 3-4 years. Through really detailed care and diagnostics, her conditions were identified and she finally got the right medications. She's also had extensive dental work which have exponentially increased her quality of life. It is evident that everyone is genuine about pet care from the moment you walk in the door. Well worth the 1+ hour commute to get to the clinic!

I started bring my dogs there about 15 years ago. When I moved out to Scarborough, I decided to…read morestay with them because I trust them to give me the information that I need. They are very helpful, always follow up and are honest and transparent in their billing practices. i don't know if I'd feel comfortable leaving the care of my dogs to anyone else.

The team at YSAH are amazing. They've been helping us take the best care of our fur babes for many…read moreyears. They take the time to explain things. You can tell everyone has the patient (and pawrents!) best interest in mind and provide you with all the information to make the best decision if something needs to be considered. Their new space is modern, roomy and comes with stress free parking.

You need to pay an 800$ "deposit " before they can help you pet. I came for an emergency and I…read moredecided to take my fur baby home to see their siblings before he passed. All! The staff got super hard and defensive. Not only did they refuse but they told me he'd be dead!. Before i arrived home. And not only that. But they became INSTANTLY cold and rude with me. Even took me back to see him in the emergency room then two staff grouped up on me saying he'd be dead before he got home. This animal hospital does not respect the opinions and wishes of owners. And the 800$ "despot" is not! A despot. I got nothing back from that.! And! They called the animal control saying lies. They had said i was rude and didn't seem to care for my fur babies life. Its so sad to see a pet hospital turn into a money grab. I would not recommend coming here if your in an emergency situation.