Appointment was scheduled between 1130 and 1200 but Tony no showed. He didn't call or text until I…read moresaid that I was leaving after waiting for 45 minutes. He gave a BS excuse but he was at the office. Apparently he does not have a grasp of customer service or his own affairs.

No longer tailor for the little people only for those who have $$$$ no more promotions, no great…read moreprices, a total dissappointment. Sad to see the store go to the dark side of the moon...

Excellent job refinishing our floors! They were fast and clean. Highly recommended. The finished…read moreproduct t looks amazing- practically like new. They suggested a matte finish which really helped modernize the look.

We hired ProWorks to install flooring throughout our entire downstairs and I can honestly say I…read morehave never been happier. This was my first time making any real improvements to my home, so I wanted the best. The entire ProWorks team was exactly that- the best! From day 1, they worked hard to help make our dreams come true. They worked quickly and did a fabulous job transforming my house into the home I have always wanted! Their work is TOP NOTCH. Their team is dedicated to excellence and will stop at nothing to make sure you get exactly what you are looking for... and then some. I wasn't totally sure where to begin, but Jen made the decision making process both fun and informative. She took all of the example photos that I sent her and helped me select options that lined up with my vision. The end result is stunning and worth every penny! I keep looking around and can't believe this is actually mine. It is absolutely beautiful and actually makes me excited to have people over. What a blessing! Thank you ProWorks for making my first house truly feel like home.

Great work and service! Love the new tile flooring that looks like hardwood. Professional and…read moredetailed on all interactions.

Pat (of Marshburn's) was recommended to me years ago. I'd always said if I was at the point where…read moreI was going to replace flooring at a specific property, I'd give them a shout. 1. Better selection than at the other, bigger, chain stores 2. Better pricing than at the other, bigger, chain stores 3. Pat's measurements were spot on - and the chain store wanted me to buy 300 sq ft more of flooring (which wasn't needed) 4. Quick quote and quicker installation Our install crew was great - very friendly, listened when I wanted something changed, and were on-time, clean, and spoke English. I HIGHLY recommend!

This was our second time using The One Floors Store and Mr. Hank for our floors, and we were as…read morepleased this time as we were the first time 3 years ago. As always, he came through as promised and was able to move up the installation date of our flooring by a week on a moment's notice when time opened up for us! His team was very professional and detailed in their installation of our wood flooring and as before it turned out beautifully. I cannot say enough about how pleased we are about the completed floors and if we had more floors to be done they would be done without hesitation by Mr. Hank and his fantastic, attention-to-detail crew. They are all perfectionists and take pride in the work that they do.

Excellent quality, price, installation and good service. A++ business…read more I paid $4300 for 1,404 sq ft. of one of the best carpets he carries. I am very happy with my results. Hank was great to work with. Not a pushy salesperson and (most importantly) delivered! His install crew, led by Eduardo, are real pros and super clean. They worked 11a to 9p! I have white walls that stain just by breathing heavily on them. Eduardo's crew did all that work and left only one small smudge. He offered to touch up, but I declined. I expected worse. If you are in Spring, Magnolia, etc, I def. recommend giving Hank a call before you purchase. We were about to pay 20% more. The only minus is Hank never inspected the installation job. But that's fine by me. It's been 4 weeks and carpet still looks new.

Michael and his team did a fantastic job installing new carpet in my rental property. They were…read morethe best quote (best price for quality material) out of more than 5 options and they were very professional. After just one day my new carpet was installed and I was able to work with them on access to the property so my schedule was hardly impacted at all. Fantastic work and easy to work with, I would use them on my other properties in the area.

From the owner: I have 32 years experience in floor covering installation, sales, and services. I take pride in my…read morework and it speaks for itself as well as my ongoing references which includes many residential and commercial projects over the years. Storefront @ current location since 1989! Quality warranted materials and labor. Fully insured. Friendly service! Family owned and operated!

The process for getting our old carpets removed and new flooring installed was fantastic. This is a…read moreone stop shop. They are local so they care over the long term(Unlike the national brand guys). I truly appreciated Ihab and his frank advise and recommendations in picking our flooring. The crew showed up on schedule and we able to strip out the old, level and install 4 rooms in the space of about 7 hours. Sergio is on top of it and ensure a great result. Also, Chic is less expensive than the other guys I talked to where I had to go and find my own flooring (they would pick it up), charge me for the disposal of the old and the follow-up guarantee, warranty was highly supect. Chic has a customer for life.

Chic Floors redid my floors in my home in 2024. They were easy to work with, helped me make a good…read moredecision, did a great job on the installation, and everything still looks fabulous 2. 25 years later. I'd work with them again and I would recommend them to anyone. They were patient with me in explaining things as I don't have knowledge and expertise in this area. I was in there during a weekday when it was quiet and they could help me evaluate the pros and cons of different choices. They came to my house on the same day to take measurements so that they could get an estimate prepared very quickly.

Phil, Scott and the team did amazing work and were super flexible and communicative even when a…read morehurricane got thrown our way mid-project. Love the results!

If you need your kitchen countertops redone this is the guy to go to. You will not be disappointed…read more Did everything exactly as quoted and as promised. In and out in 3 days. Impressed by the way they cut my countertops on site to perfection. Cleaned uo after themselves every day before quitting for the day. Could not be happier with the price and the finished product. Thank you to Phil and his team. Call Phil at 281-960-8197 or visit his website at www.houstongraniteguy.com