First of all I would like to personally thank Dr Rodriquez for her professionalism- patience &…read morekindness shown to me during my recent visits x2. I feel she was able to grasp my complex issues fairly quickly- she followed up With labs drawn after the first visit with the results and her recommendations even though they are visible in the Duke my chart- this was my 4th visit to this location- years ago my family gifted a visit when there was a bookstore - lunch and other amenities- even though some of the amenities have changed I feel this practice is well worth the investment- options for a la cart services like yoga & other a la cart amenities available. This location is situated off I 85 & other major routes- near the corner of Moreene & Erwin road a mile or so from the main Duke North Hospital Systems on Erwin Road & nearby Medicine Circle. It's now obscured from a lot of greenery and shrubbery but once you turn into the winding paved path way - the location is a beautifully crafted building remindful of the older Duke bricks and newer bricks building.Uniquely designed - there is a drop off entrance for accessibility with automatic door openers. The reception team members & Nurse equally friendly and knowledgeable. Nice comfortable seating available. In house lab. I shall look forward to utilizing more of these facilities in the near future

This has been an extremely disappointing process at this facility. I went for three months and…read moreduring that time My doctor was always late for appointments, she cancelled my appointment twice (one due to illness) and the other unknown. I was put on an antibiotic for a chronic cough with no X-ray and the antibiotic had a black box warning and I became very ill. It wasn't worth $165 a month and I won't go back.

The service provided by "The Concierge Firm" is second to none. Extremely personable staff that…read moregoes above and beyond to assist and complete any need or service that arises! Great people!

Provider here. I worked with Erin in a previous role then took over her job once she left. So have…read morelots of insight about her performance. She is a thoughtful listener and compassionate. Her patients adore her. She is meticulous and detail oriented. Truly, does not leave a stone unturned. I whole heartedly recommend her as a PCP.

Erin is a unique blend of care provider and she offers her time and expertise with generosity and…read morekindness. Most of us are familiar with the rushed and intensely impersonal traditional doctors office experience m. Erin strived to be different and she is! She offers all the same services most GP's do but adds her ability to manage her time with your needs. I adore her and am so glad I found her. She is kind, quick with details, thorough and communicative. Do yourself a favor and consider the direct primary care option over the mychart mentality for a personalized care with much lower cost than you'd expect. She also can handle weight loss services and works with you on a tailored plan for your needs. Do not let the unique business model stop you from reaching out.

Love going to this place. The environment is very peaceful and inviting. She is very pleasant and…read morevery professional in answering all my questions concerning the products and services. Perfect place for a self care day, and I highly recommend her.

We have been patients of this office for years, however the customer service has gone down GREATLY!…read moreMy daughter had a visit with Jaime Malone today. Not only did Ms. Malone display a nonchalant, non-caring disposition, she was downright rude. Based on this visit we will search for another practice to visit.

Not very professional. Patient's are sent around their campus. Very seldom will a provider treat…read moreyou without out sourcing you. Ridiculous. I have been sent to cardiologist, dermatologist, neurologist and had CT scans, x-rays, breathing treatments, and more. Non of which confirmed a diagnosis, or improved my health or helped. I often think they do this to increase insurance income to their clinic. Also their equipment is not necessary state of the art, and the nurse giving an EKG seemed totally out of her comfort zone. Needless to say, the EKG was off. I would go elsewhere. On repeat the EKG was fine.

This boarded Sleep MD is one of the best in the country. He will ensure you are diagnosed / treated…read moreefficiently and effectively. He is one of those MDs that really cares and knows Sleep!! Highly recommended.

From the owner: Our comprehensive and enhanced primary care services include:…read more Comprehensive annual evaluations Unprecedented access and time with your physician Flexible appointment scheduling 24/7 access to your care team via phone and e-mail Quick lab results Personalized medical reports Preventive consultations and evaluations Diagnostic testing, as needed Travel medical services, including prescription refills and vaccinations Hallmark Care physician visits during hospital stays

Not the expertise you would expect. Staff was nice, but doctor was not really on top of her game…read moreand lacked the understanding you would expect. The quality of care was not better than my previous PCP for the cost so I would seriously not recommend you spend the big extra money. Many of the tests you can do simply at Labcorp for the same money. Just request from your current PCP and if your insurance will not cover, it won't cover here either as they are simply using the same insurance. Getting a robe for you annual exam is not as important as getting the correct attention to detail and YOU are the only one that can insure this attention. These doctors do not like to be challenged...and they should be from the patient. do your own homework...please.

Membership fee does not represent the care you will be given. You will be much better off with…read moreTryon Medical Group or Novant. Nice enough people, but fluffy robes and so called concierge service is not what healthcare is about. Their doctors come from the same schools as the other doctors and always remember....if you finish first in your class or last...they still call you doctor. Save your money and interview a progressive 21st century doctor. Good research online will do this. Remember, YOU are your best advocate.

I've been a member of Partner MD for years now. With my VA disability rating, I could have 100% of…read moremy medical care at the VA for free, but choose to spend considerable funds to be a Partner MD member. Here's why. My doctor, Dr Messer knows me and my medical history. Before each appointment he's reviewed my records and twice he's caught errors from specialists and reasons for referrals not obvious to me. His approach to healing emphasizes starting with low-level intervention where time and risk allows. He's successfully treated several issues with this approach. My prescription refills are drama-free and he works equally well with ExpressScripts and my local pharmacy. I can always get an appointment when needed. Same day for acute care and within a day or two for routine problems. At my most recent physical he suggested a CAT calcium scoring and I had it done the next day, less than 20 hours later...and had my results a few hours after that with Dr Messer's notes. Amazing! I'm confident my quality of life as well as its length are both enhanced by Partner MD and Dr Messer. Cheers, Matt E

I've been a patient here for close to 10 years. Long enough to see a noticeable decline, and…read moreunfortunately it's reached a point where I can no longer recommend this practice. One by one my friends and family have switched doctors as they have also seen the decline in quality. Since the office moved locations, several physicians retired, and management changed, the quality of care has steadily deteriorated. What used to feel patient-centered now feels transactional and indifferent. The continuity and attentiveness that once set this practice apart are simply gone. Most recently, I arrived 7 minutes late for an appointment while paying $200 per month for my membership. All I needed was assistance scheduling an appointment with a specialist, a task that would have taken less than five minutes. They clearly had the time, yet no effort was made to help or work me in. The receptionist spoke to me rudely. There was no flexibility, no attempt at problem-solving, and no sense that patient needs mattered. For a practice that markets itself on access and personalized care, this was extremely disappointing. The issue wasn't policy--it was attitude. The overall impression now is that patients are an inconvenience rather than a priority. It's frustrating to say, but this is no longer the practice it once was. The decline has been gradual but unmistakable, and at this point, the level of care no longer justifies the cost.

If you want people who don't care, and will call you with 0 answers to any of your questions, then…read morego here. I called here to get a General Practitioner, which should be easy enough. I did, and I got in. It took them literally 45 minutes to take my (VERY non complicated) family history, etc. into the computer. Then the doctor came in and had no idea what it was, no explanation of next steps really, just said that I was getting blood results. And apparently she referred me to a specialist that didn't even do the test she wanted to do. Thanks for checking up on that. I had some bloodwork drawn, which it's nice because it's right in the same office, and sent away. I would get the results in the morning and this office will NOT call you until the afternoon. On one of my tests, I had a few questions, but the nurse had NO idea and it turns out the doctor only works Tuesday and Thursday mornings. So CLEARLY the time to call me was Thursday afternoon when there is literally not ONE person in there to answer my questions. When I asked about that gap in logic she had no answer and no idea why I was upset that they would call me with nobody in who ACTUALLY COULD ANSWER A QUESTION. I suppose they just think that everyone is a little drone who won't ask a question about their own bodies. Go find someone else. This practice is awful.

I have been visiting this practice since September. I have found the staff there exceptional…read more - Visits are easy to schedule, and almost always on time - They work together to solve your problem, it isn't an ego contest (I had a PA who wanted a second opinion and called in a doctor, I really appreciated it). They are a family practice, so they will refer you when necessary. - They are GREAT at communication via the Novant system messaging and scheduler. I have had many conversations with my doctor in that capacity. - It is very clean - The lab work you need is done on site - They have filed with my insurance just fine and dandy.