I found a car I wanted Wednesday evening and everything was ready to go by Friday afternoon!…read more This is my first time buying a car by myself and I was extremely nervous, since the car I had before this lasted almost 10 years and was a gift from my family during college. I was very sad to say goodbye, at the same time excited to pick out a vehicle that fit my current lifestyle. Riki took great care of my family and I these past few days and I am extremely grateful for every question he answered, while assuring that this vehicle should be just as good to me as the last. I couldn't be more happy with my purchase and how smooth the process was. I will definitely be back for regular maintenance and maybe just some hot chocolate because the machine in the lounge is the best! Thank you Lexus family for everything!

Okay, update on the non-existent oil leak these crooks tried to sell my wife on: 10 mos later…read moresince their abhorrent attempt to steal $5700 from us and the 2021 RX 350 has never been low on oil and never seen a single spot on the driveway. Any logic tells u there never was a leak! But the greedy, unethical service manager--who obviously gets a $ cut from any service he upsells--was hard-selling my wife that the engine would be ruined if we didn't let them drop the engine and fix this ghost leak. Terrible that u spend over $60k at a dealer for a new vehicle and they thank u by trying to steal from u! The sales side seems like solid people. But the service side are straight up crooks. Predators who see a woman and assume she is so clueless she will just open her purse without question. No one should ever trust this place. We are going to buy another Lexus--an SUV and willing to spend $30k more than our RX350-but will drive hundreds of miles out of our way to not give another dime to Hendricks! You would be wise to do the same.

Our experience was extremely disappointing. After we looked at the vehicle and were preparing to…read moreleave, a salesman came out of the office and started yelling at us, claiming we were blocking his driveway -- which we absolutely were not. When we tried to talk things through, he responded with profanity directed at me and my son. There are plenty of dealerships to choose from, and this is one I won't be returning to.

I just bought a 2006 Lexus LS 430 from KC Auto Connection (5232 Merriam Dr, Shawnee, KS), and the…read morewhole experience was outstanding. This was a car I've wanted since it was new, and Tony Hatmaker, Dion Monroe, and Henry Frazier made that dream a reality. They were professional, easy to work with, and even arranged shipping--my car arrived in just two days and was exactly as described. I couldn't be happier. Huge thanks to the team for making this such a smooth and memorable purchase. Highly recommend them if you're looking for a trustworthy dealer. Check them out at kcautoconnection.com or call 913-210-4900--they truly go the extra mile!