Great services! Knowledgable and friendly staff, thank you for helping us out!…read moreWe purchased our hot tub with them last year, and we are very happy with it. We are also signed up for the weekly watercare service and that has also been going great. Owner Rahul is very friendly, knowledgable and always willing to help, not to mention he gave us a fantastic deal on our tub! We enjoy it almost everyday. Thanks!

From the owner: Hot Tub Wholesale in Red Deer is your one-stop destination for all your hot tub needs! We take…read morepride in offering an extensive selection of premium hot tubs, including renowned brands like Coast Spas and Sunrise. Our expert team offers a comprehensive range of services to keep your hot tub and swim spa in top condition year-round. From diagnosis and repairs to water maintenance, winterization, and installations, we've got you covered. Count on us for troubleshooting, upgrades, leak detection, pump and motor replacement, jet and plumbing repair, and more. Central Alberta's trusted, reliable, and efficient hot tub services. Need parts or accessories? We've got a huge selection of them! Contact us today for a seamless relaxation experience!

We had high hopes after reading all the great reviews, but unfortunately our experience has been…read moreextremely disappointing. We called them out to fix our heater and control panel. The heater repair went well, and we were very happy with that part. However, the issues with the control panel have been ongoing. The first time they came out, the panel was set in without silicone, and a screwdriver was used to pop it out, leaving visible pry marks all over it. On their second visit, they attempted to screw the control panel in but used the wrong screws, as shown in the photos I provided, now full of rust. On the third visit, they tried to heat gun the pry marks away, which ended up looking worse than the pry marks. The front panel was not put back on properly and the screw they had full of silicone for some reason was found on the ground after it was stepped on. Now, months later, we still haven't heard back from anyone, and we're left with a damaged, unfinished panel and a mess to clean up.

From the outside this place didn't look like much but as soon as we got inside boy were the kids…read moreever happy! It was about $20 for 2 kids and 1 adult which is a great price for a day trip spot. Inside there are many spots to picnic as you are not allowed to bring food into the outdoor pool space but you can eat your food out in the common areas of the Centre. You can purchase food from the concession inside the Centre. We ordered the chicken strips and fries and both were agreeable for the kids. There are 2 big slides although when we went only one way open. The kids have to be a certain height to slide down alone and unfortunately my oldest was too small to go down by herself even though she wanted to go, can swim, and is the same age as her peers who were able to go down when she was not. So that is one downfall if you have younger kids like I do. The hot tub is quite large and not overly hot but still warm enough to heat you up as there can be a bit of a breeze in the outdoor areas. The pool has a lazy river, diving board, splash park, and large pools for playing. Its really a great place to spend the day. People bring in their own chairs to sit on however there are some loungers and chairs available should you not bring one for yourself. There are also life jackets available in all sizes! I found the entrance and the path to the pool to be accessible an even there was a nice slanted entry to the pool and hot tub as well! There is lots of parking on site and the service staff, lifeguards, and concession staff were all so friendly and helpful! Everyone did a great job and I would come back here and recommend to others as well if you're in the area or want to do a daytrip this is a great family fun spot.

This place has a ton to offer, in short it has a gym, basketball court, a massive pool area and…read moreother places. I come here mainly for the pool though. The pool is a very fun place where family and friends can get together and enjoy a wonderful time together. I'm only rating this 4 because I cannot give this place a concrete 5 stars without seeing all of the places. But the watermark alone deserves this high of a rating with its 2 very fun paced water slides and its hot tub. If you were wanting to come here I highly recommend it! The staff are nothing but nice and the place is always an enjoyable experience!

If I could give them zero I would. I called about getting a repair done on my zero gravity massage…read morechair. I was informed over the phone that I would be as qualified as their repair tech to fix my own chair. And because they had never seen this problem before it was abuse of course. But thanks for saving me the money.

Don't buy from here ever. Our hot tub has had problems since we first purchased it. It is…read moreconstantly leaking. No help from manager. She is rude and just doesn't give a crap. Go somewhere else to purchase a hot tub. If you buy from Dynasty Spas you will have nothing but misery.

Phoned in with a question She answered it quickly and gave…read moreme a solution to try myself. Very helpful and courteous. If I do have a problem I cannot solve I will go there. Cheers Pam

After 5 years my spa blew a breaker Friday morning and is out of service. Adam came out that…read moreafternoon did his diagnostics and was confident it was pump #1. Check pump specs and by 6 pm that same evening new pump and my spa is back working. Big thanks Adam and crew.

Customer service has always been awesome. Pool tables are…read morealways well maintained. Cheers

I love going here but the music is way too loud! I wish they would turn it down as I would love to…read morego back there to play more pool for a longer time