The reviews I've seen are all old and back when they started up. The lads that are currently…read moreworking there are all sound. I've never had any aggro going in there. They know me when I walk in. I order my juice and unless there are 6 people ahead of me, I'm in and out in less than 10 mins. This is the only place in town that I know of that makes their own juice. That's a big thing. If you go to any other vape shop you have to buy what's on the shelf. No customising at all. You walk into maddcatt, you tell them what you want and they make it there and then. They have all the other gear as well if you're starting out or a seasoned vapour. Solid 5 out of 5 from me and never mind the other drivel reviews.

I stopped by to make a purchase today... I had my nephew that WAS over the age of 18 with me . The…read moreRude a$$ guy be hind the counter, that refused me service needs to be fired! Because he felt like i was being rude.(he was the d¡ck) You lost a customer today, and I'll be passing the word that your employees are shitty, lazy, and acts like it's a hassle to help customers. #boycottmaddcattvapors

Great customer service lots to choose from! Lots of glass ware all shapes and colors! Definitely…read morewill go back!

Staff is friendly and knowledgeable about their products. Wide selection of equipment to choose…read morefrom, and the dark room is just fun to see. The only reason for the 4/5 is that I primarily use dry herb vapes, and their selection is just smaller in regard to other stores. Beyond vaping, they have a pretty good selection where you will find just about anything you are looking for - I would recommend them to anyone. Side note: Lol At the person who rated this store 1 star because the state changed laws. Hot take.

Had a great conversation with the owner, had a good selection of cigars, the only bad thing was his…read morelounge was closed.

I didn't even realize this was in the mall. It's got a full humidor and a small lounge. The owner…read moreis very friendly and knowledgeable, and also clearly passionate about cigars.

Loved the service here , I meet one of the workers there or maybe the owner and he help me decide…read morefor which flavor to get , u know that's the type of decisions that makes u take there forever , but super happy with the store , he should have anything u need in there ! Not that expensive tho* , and they are pet friendly too

From the owner: We are trying to provide the best service possible in best product talking about tobacco vapes vape…read morejuice vape mods cigarettes nicotine cigars hookah kratom glass in all your needs for smoking products in we are giving 15% off everything to our everyday new customers also 10% military discount

Stopped by to get a new setup (I haven't vaped in seven years!), but have special liquid needs. Had…read morea very informative discussion with the staff, and was directed to another source for my liquid. When I returned for the setup, liquid in hand, I got everything I needed with complete instructions for use. I fully recommend this store for both the selection and customer service.

I've been going to this place since they were in Greencastle, PA. And it just keeps improving. This…read moreis one of the better shops I've been and I've been to write a few. Some try to act the part of this we are the best and we are better than everybody else attitude. But these guys are just cool, helpful chill and ready to talk to. From beginning to end. No frills and all around great guys and girl. Thanks for all your help from past and into the future.

They will not always be wearing masks, so approach this store with care. It is very small, so don't…read moreenter when the cashier isn't wearing a mask unless you want to be sprayed with COVID-19 spit.

Love it here, killer selection, have everything from carbon lined bags to rig accessories and small…read morepieces too nice quality larger pieces and... prices are little salty on some things but there's deals in the store and if you need it they have it so it's my go to.

Went in for specific vape coils because mine burnt up at work. They had them. Great experience. A+read more

Beautiful store. Owner is super helpful and gives you at least 10% off every purchase. Prices are…read morebetter than any other tobacco or head shop I've tried and he has every single item I purchase like kratom capsules and tablets, vape products, tobacco products etc. Definitely worth checking out!

Great prices. Super staff. Always professional, helpful and pleasant…read more Lots of stock.

I have been going there for years and the staff is always polite . The prices are great I really…read morelike the store. Ray H

I love this place! Prices are reasonable and they even provide a military discount. With each…read morepurchase you can accrue reward dollars towards future purchases as well. The staff is friendly; they know their product line & are always willing to help/advise if you encounter an issue. They're not happy, until you're happy :) If you're looking to kick the tobacco habit, this is the place for you!

Good customer service...and nice environment and willing to take their time and help youread more

Just walked in to check out the new shop and I was immediately sold! Before I even walked in, Noah…read moremet me with good energy and was really friendly. I got nothing but good vibes and great service, plus the prices are the best in town. They just gained a new regular!

From the owner: Satisfy your discerning palate with our affordable, premium tobacco offerings that don't compromise…read moreon taste or quality.