The owner was very helpful, great customer service/friendly. Has multiple sales for different items…read moreall the time. I recommend coming for any of your smoking needs.

From the owner: 318 Cloudz Smoke & Vape in Longview is your source for high quality CBD products, kratom, Delta 8 &…read moremore. We carry products that can't be found anywhere else! Stop by today.

Was immediately greeted, and the associate was conversational without being pushy. She was very…read moreknowledgeable about the inventory and helped me find some replacement parts that have been, otherwise, hard to find. I needed to replace a daily glass piece and was able to get that, a lot of replacement parts, and a spray that covers odors like promised for about 1/2 of what I usually pay in my town. Will be returning to this location and checking out others

Fantastic shop run well and extremely respectful best glass shop in town. Will be using this shop…read moreinstead of smoke center for the rest of my time and days in Longview.

I absolutely love this shop! They have a great selection of products and the young lady Mattie that…read morehelped me was fantastic!! Prices were reasonable and fair!!!! This is my new go to smoke shop!!

Ong this shop has some of the Best Quality for the Best Price! No cap‼ My favorite one to get is…read morethe PURE Cartridges !

Great selection, friendly staff and great prices. Definitely would recommend this store to anyoneread more

My credit card information was stolen here. Be careful of…read morethe man that stares at the numbers as you type in your credit card pin. He tried to use my account information to create a cash app and send himself some money.

Always great service. Staff is knowledgeable and friendly. They have a lot to choose from and…read morealways have new things in rotation. Seriously, the place has everything.

The cashier took forever to come over to see what I needed help with…read more She basically accused me of having a fake.I d after I'd already paid and acted like she wasnt going to hand me my purchase. I reached across the counter and grabbed my stuff.And went to leave, and she yelled at me. I never leave reviews ever. I literally just signed in to Yelp, just to make this review because it was so out of line the way she acted. She said her name is Maria.

Absolutely wonderful. I wint go anywhere else. They have the best customer service and best prices…read morein town

Wonderful experience on a Saturday when I came to buy some vapes…read more Very friendly, insane prices (bulk bought quite a few) and although I want going to haggle over price (this is retail, not a flea market), they gave me a little discount since it was my first time. Going back to see them in a few days:) Love small businesses that work hard, and it shows. - Charles

They are friendly, helpful, and have a ton of vapes to choose from. I will be a return customer.read more

I was happy with this store, across all of their locations, until late 2025. Out of nowhere, they…read moretell me I can no longer get my membership discount at the register. I now have to download some app and preorder to get the same discount. While they may think this is saving them money by making it more difficult for their customers to acquire rewards, I can tell you they have lost my weekly business as the discount app is too much of a pain and I am irritated. It was great doing business with you, until you got greedy! UPDATE: Within 12 hours, the store manager responded. I do not agree that this was a "misunderstanding", as several drive through employees at the East Longview and Henderson locations have flat out (but apologetically) refused to accept my Iron Horse Rewards cards at the register. But based on her response that they will accept it, I returned to the East Longview store. The clerk started to say they would not...but I interrupted to let her know the manager said they will, and she did. So I got $7 off my purchase (since it has been months since I could redeem discounts). Upgrading from 2-stars back to 5-stars unless they repeat this "misunderstanding".

While visiting family in the area, I had time to kill and money to spend. I'm a seasoned cigar…read moresmoker and I was very unimpressed with this shop. First, you have false advertising stating " largest humidor in Texas". Cigar International in Conroe and FtW beats your square footing. Granted, it's a large humidor- but it's not properly humidified. Your Perdomo 10th anniversary felt like a dry twig. I picked up other brands and noticed that most felt dry. I've been in enough shops to know the feel of a properly maintained walk-in. I should have not have been surprised bc you are selling over priced dry sticks along with Swisher Sweets and vape supplies! Let's talk about customer service- in an era where most cigar shops are competing with online retailers, your service is what should set you apart. I sat in the under- humidified space for 10 minutes before one of your associates came into the walk-in. Dip in his mouth, he asked if I needed help. I said I had time to kill and was looking to smoke a cigar. He told me I had to pay a day pass to access the lounge! That was the final straw. Your retail prices are at least a dollar more than most brick/ mortar cigar shops. Your inventory is dry and customer service is lacking. I left. While driving in Gilmer I noticed that you have another shop. I decided to try again. That shop smelled of weed and body odor. I left. Next time I visit East Texas, I'll remember to bring my own cigars!