I can't wait until I'm able to go back by this place. The lounge is clean and comfortable. The…read morestaff knows their stuff and is very friendly. The selection is fantastic and priced well. Their house brand cigar is delicious!

Stopped by S&S while in town on holiday for a couple of cigars. What a great looking cigar lounge?!…read moreI wish I was able to hang around to light up a stick and relax. They had just closed, but they opened up the doors and more than happy to chat and learn what type of cigars I enjoy. The cigars recommended were their own label Nicaraguan hand rolled cigars. Smooth with a touch of coffee and peppery taste.

My glass piece broke and I tried two other vapor stores and couldn't find one. Stopped in here…read morethinking it would be the same and they were able to find one for me. Many juice selections too. Very nice people working here and will return!

I gave this place a second chance and absolutely love it. I've been there several times in the past…read morefew months and the staff is amazing, the prices are competitive with the big stores in little rock. Definitely recommend for all your vaping needs

Very friendly Need a few things need to refill they help me…read morefind what I needed at a fair price! I'm from Texas and felt at home in there shop

Went there today for some juice I love to vape, they did not stock it. That's okay since I like to…read moretry new flavors. I asked the girl, by the way she's pretty, if they have something similar and she gave me "Strawberry Malt". Wow! It's really good! As for the shop itself, it's nice and a lot of good vaping products. Another good vape shop in my book.

Great location. Come-on guys? Going to a head shop is about…read morelike going to a strip club... you should know the kinda people your dealing with before you walk in there. Don't be surprised if they won't fulfill guarantees etc. And please, S&B make the best products but they are in Germany and require you to work in a circus before you get a replacement part. Can't really blame these guys for not wanting to deal with them either. Don't be like you were born yesterday... *is what it is ~ Other than that, this place has the greatest selection within 50 miles.

The manager claims I "came into the store a second time" and that he "remembers me"…read more I bought the product while traveling through the area and had already left Hot Springs long before I called asking for them to mail a new volcano topper or refund the product. When the manager said that wouldn't be possible to mail anything I offered to have a friend who lived in the area visit the store to pick up a refund and a that was not an option due to the strict policy. The box was never "sealed", but if the manager could read I had said it had a S&B official seal on the box. What a pathetic attempt to discredit an accurate review and a they continue to take no accountability for their employees. Just more reasons no one should visit this store. I'm sorry that you had more rude customers come into your store, but I was not one of them. I've been to this store a total of one time, but based on how this store interacts with customers and deals business I'm not surprised you had more rude customers come into complain. Maybe you should try honesty and accountability and this would happen less. ‍

Bought a vape battery here and it stopped working LESS than 24 hrs later and they would NOT…read moreexchange it!! God awful service.

What is the problem getting papers? They have not restocked any Juicy Jays or elements or Bob…read moreMarley's in well over a year. What gives? Iwas glad to hear that ownership had changed because of the papers issue but it seems that the new owners don't give a s--- either.

Friendly and funny staff. Very helpful when deciding what to get. Will continue to return there, as…read moreneeded

Beautiful shop and friendly beautiful owners. Beverly took the time to visit with us and provide…read moreinfo about HS. The clothes etc were quality top notch.

Hot Springs Souvenirs & Gifts was the first shop my daughters wanted to go inside on the Sunday…read moremorning of July 20, 2025. They noticed the "dogs welcome" sign and as they were already walking inside hollered, "Come on, Mom, let's go inside!" The young lady, Jaylynn, working was incredibly nice and knowledgeable. She immediately started spoiling our dog with a treat and even filled up the large dog saucer by the entry with cool water for her. Maggie, our dog, said thank you again! There were cute bamboo-made socks ($10 per pair) with tons of patterns. My youngest loved them. Shirts on sale. Magnets and stickers with decent prices. A "tired Mama" freshie (air freshener $13.99) was what my youngest said I needed to buy for our Jeep. What a cheeky little brat. Lol. I ended up buying it. Lol. Both of my girls bought items with their own money and I was surprised it was all good stuff. I'm a fan.

My husband and I decided to check out this cute shop after we were still trying to find souvenirs…read morefor my in laws. As others have said, this store can be a little pricey. Thankfully, we did find a few souvenirs that the other store we shopped at didn't have! Lucky for us, the gifts were also decently priced! I definitely liked this store better than the other souvenir store we shopped at. It seemed a little nicer and the employees were friendlier.