I love the owner. I arrived at 5 minutes after closing. She was already in her car ready to leave,…read morebut she opened the store and helped me. I was only there because my tank was leaking. She showed me how to change the coil. I have since then started coming there. It's so wonderful to see a family business thrive. I wish more businesses made space to have their children at work so it warms my heart to hear her child laughing while I'm in line.

Brittany & her husband Matt are some of the most accommodating, friendly people I have ever had the…read morepleasure of doing business with. When all of this COVID-19 stuff started, and even now, they go out of their way to make sure people get what they need, even when it's inconvenient for them. They're shop is a family run business, where they've built lasting and personal relationships with so many of their customers, as well as their employees. They always have the juice my husband and I want, and if they are for some reason unable to provide another accessory (which happens rarely) they give us an alternative option that is just as good. I recommend them to all of my friends & coworkers, and will continue to do so as long as their shop is open. 5 stars !

My woods here broke apart and were and they told me it was nothing they could do abt it I…read moredefinitely had to pay for another pack

They bend over backwards to make sure you leave the store with what you came for or something…read morebetter! Highly recommend!

Vivian was very nice, knowledgeable and helpful. I will continue to shop at Hot Box Smoke Shop and…read moreI will recommend this store to others.

Love the vibes at this shop, salesman was patient and took the time to describe the products that I…read morewas going to buy and referred me to things that he also tried. Really looking forward to my purchase I hope to return for another look a some more products.

Lady working there was extremely rude. Will definitely not be returning. Don't waste your money at…read morethis place. The manager needs to fire this woman. people giving them positive reviews were definitely not getting what they wanted from this woman.

Friendly, helpful staff with. Nice selection. Prices are not bad. Stop in and look around.read more

10/23/24 @6:50 Best customer service and very helpful. Employee set up my tank and went through…read moreeverything with me. Will be back!

Extremely helpful staff with considerable knowledge. Helpful and courteous. Recommend and would…read morebring a friend!

Fave smoke shop in area . Clean store . Good prices. Good customer service . Don't missread more

They close closer to 10:00, even tho the hours list 11:00. Pulled up at 10:15 to a dark store…read more Don't waste gas money to get here, they probably won't be working.