This place is the best in the area! Very knowledgeable employees that work here, so don't be afraid…read moreto ask question. I needed a detox and I got one from here then unfortunately, it didn't clean me out and I spent a lot of money on it. I went to buy another and a kind employee gave me a discount because my previous one didn't work. I wasn't expecting that and it just shows that they care about people and helping them as well. The prices could be on the high end side but then again, this is the area! I am a proud customer and will always be, other shops leave a bad taste in my mouth but they do not!

Awesome shop very knowledge staff with a lot of selection ranging from hookah to dry herbs and…read moreconcentrates. Great prices also

The workers there, especially the man, seems to have a fucking shitty attitude. Not so much the…read moregirls , they are pretty nice

Huge selection I when to buy one after I had quite for a while and when I told the guy behind the…read morecounter and asked his recommendation he said don't start again and that was the best advice I have been given

I would not come here as a woman. I don't feel safe here ladies and the employees don't treat their…read morecustomers right....if I could give it zero stars I would

Disappointed with this location. My husband came in to purchase a 0% nicotine!! Vape, as he…read morerecently quit a few months back. When he arrived during the evening, he specifically asked to see what options they had available FOR 0% Nic. Quickly one the staff members showed my husband the options they had available, and without even verifying, the staff member quickly suggested a certain brand (which still contained 2% nicotine and wasn't stated at the time). After opening the packet and trying it- to verify that it in fact works, he stated that vape still does contain nicotine.... And Instead of The staff member changing it out for a different option, her response was and I quote- "oh that sucks man, do you want 15% off to purchase another vape?" - as that was all she was able to do at the time being. Not even a refund. He decided to leave, but we went ahead and left a voicemail to the shop- explaining the issue at hand and we quickly received a text back From Mark, who apologized for the inconvenience and claimed he would call us the following day for a resolution. It's been 2 weeks now ... I'm sorry but this is super upsetting, especially if anyone knows how hard it is for someone to quick smoking/ vaping. At least educate your staff members and have more consideration. And I get that it's a smoke shop, but the girl who clearly helped my husband was super high and unprofessional.

Very sad experience! The gentleman was very kind but duped me into buying the wrong vape after…read moreexplicitly explaining the vape I wanted. Said he was giving me a discount. When I walked out and opened it, it was an older model than what was discussed. When I went back and told him this wasn't what I was looking for, he tried to charge me for a new vape. Save your time. I really wanted to like this place.

They always have what I need in stock and seem to carry the full-lines of my favorite brands as…read morewell. Super clean and everyone is so kind. I enjoy going because I always find out about new things too. Would def recommend!

Amazing ambient, awesome selection, always stocked up on the good stuff, Logan is an amazing help…read morealways informs me on the products and takes good care of the guest, amazing buisness, great place to come get your stuff and chill

Amazing most reliable smoke shop I've ever been to. Have lived in the area for over 10 years this…read moreis the best shop in town for all smoking necessities customer service is amazing and Max is always very helpful and employee Jorge is very knowledgeable and helped me fix my vape instead of just trying to sell me a new one! Thank you vapor life

They're well-stocked with a variety of refillable vape, as well as disposable cartridges. William…read morewas very knowledgeable about what the different devices were like so I could pick my favorite! I appreciate the later open hours because I'm leaving for the keys and won't have time to stop before I go. Prices are on par with other stores!

This is the only vape shop I truly love. It is nice, the selection is great and the team is super…read moreknowledgeable and professional. They have a point system so you get rewards with the purchase and you get to pick your flavors as well. William was so helpful and advised me on everything, big shoutout to him and his expertise. I will always come back here and hopefully you will too.

guys were nice but when i opened the concentrate it was leaking. brought it back and they wouldn't…read moreexchange. apparently once you step out of the shop they won't take ANYTHING back. rip off. wouldn't work with me at all.

From the owner: hqd Authorized Seller. vapes, tobacco , delta & hookah!…read moreAll smoking accessories are available buy one vape get One free!! All smoking accessories are available

One night my husband and I were out driving and we'd usually visit a smoke shop in Miami but after…read moredoing a search we found this one that was much closer to our side of town. The reviews had us hopeful and for a good experience to come. When we arrived no one else was in the store so we took our time browsing, familiarizing ourselves and chatting with the employee who was eager to help and answer our questions. We've been to a few other smoke shops but none as large as this one that was so well organized with the variety of products they have to choose from. We purchased what we came in for and a few extra things. The prices are comparable and the quality was exactly what we hoped for.

As a few others have stated in their reviews, Holy Smokes in West Pines just isn't the same as it…read moreused to be. I have been shopping at this location since it first opened. Have purchased numerous high priced items during that time. That will no longer be the case moving forward. My spouse mistakenly purchased a package of dry CBD and went back into the store less than 30 minutes after realizing she had gotten the wrong item and informed them that she hadn't realized the wrong item was handed to her as she asked for another variation of dry flower, not CBD. Long story short, the shop refused to exchange the item. I did not want my money back. I did not want to do business elsewhere. I simply wanted an item mistakenly purchased moments before (still unopened and sealed) to be exchanged for the item my spouse intended to purchase. Given the associate and manager had JUST sold the product to my spouse moments before, it's clear there is no consideration for customer service, particularly for those who have been loyal over the year (proof is in my rewards account history if the shop doubts how much I've spent there). As others have said, there are plenty of other options in West Pines where you won't be taken advantage of. Very disappointing given how much I USED to talk this place up.

Please watch out for an Argumentative woman who doesn't understand customer service nor does she…read morecarry any professional skills meaning lacking in active listening. Nasty attitude already because she had to get up for. The back and come do some work. I made a request and she proceeded to be petty and go back n forth. I even said this has nothin to do with you! I pray she's not the store owner but if she isn't y'all need to replace her asap lol. In fact I got someone who has ten times the better energy for a smoke shop with experience and not hyper sensitive to her job... PLEEEEASE let me know.

KAT is the best. Best smoke shop in the area I always come here for my goods. Come throughread more

You guys sold me 3 year old vape juice. Please throw away all your vape juice that is over a year…read moreold. I am sick of every "vape shop" in south Florida selling extremely expired vape juice.

Regret buying from vape city spent lots of money at vape city they don't do anything if there's a…read moreproblem with certain products and think I'm threatening them just being honest pos hole in the wall waste of time and money disappointment manager's talk behind employees. Buy a Whipped Cream Pressure Regulator Reduction Valve if you buy a tank 25%off for fake review