3 stars for the dude that helped us, but holy shit, $32 for 1 disposable vape that I just found online for $16? Come on Craig, do better- this ain't steamboat! read more

If I could give this a zero star it would deserve it. After my second interaction with a woman by the name of Shelly who works as the 'manager', I am finally making the decision to speak to someone above her. Both interactions with her have been nothing short of disrespectful. Shelly carries an angry attitude at that establishment and greets all customers with it upon arrival (not just me). As I walked up to the window at 4:50 PM she decides to throw up her hands as if she is pissed off that I'm walking up to the window (Despite me being in line to purchase something.) After asking her if she had a certain product which I know Smoker Friendly Carries since I had purchased it previously with my first interaction with her. She acted clueless and did not provide any service. I asked her why she had an attitude and she told me that because it's almost 5 o'clock and it's almost time to close. That makes no sense to me. This is called BAD CUSTOMER SERVICE. I've never experienced service this atrocious. I was in disbelief because coming from South Florida and traveling to Craig, Colorado I am receiving this type of behavior for no reason whatsoever. Nonetheless, my first interaction with her I ignored her attitude (I wondered why she had an attitude the first time) but now my second interaction I couldn't help by ask why she was acting so rude. She is chasing business away. This lady is hurting the company. Being a frequent flyer of Smoker Friendly in a different location, I was truly stunned by seeing this location being represented in such a way. I will be contacting corporate. read more