The staff was AMAZING, they all stopped what they were doing to greet me when I arrived, offered…read morebottled water, had my insurance information squared away before my arrival. They were fast but thorough, very accommodating and efficient. The sweet girl with the blue glasses had the BEST personality and made me feel like I've known her forever. You rarely find that level of customer service elsewhere. They had my contacts in store so I was able to walk out with a new pair the same day. I will never hesitate to come back or tell others about my experience.

Staff doesn't know what they are doing and their sales are all scams. 14 days to get the glasses…read morewalked out and went to eyemart express. 46 MINUTES later I walked out with new progressive lens glasses. NO HASSLE AT ALL

I came to buy glasses on Wednesday at 2:00 pm. All went well and Kaylie did an outstanding job…read moreassisting me. I had to wait quite a while but she finally got to me in about 30 minutes. I came back the following morning to pick them up. Only one person was working. I signed in when I got there, slowly more people signed in and soon there were 5 customers waiting to either pick up glasses or purchase glasses. I was very disappointed that they did not have other people working and we all had to wait for a long time. Please hire and train more employees. Also, the chairs in the office are all ripped, peeling, and look awful. They need to go to the landfill!! Goodness management you can go to an office furniture store and replace 7 chairs for less than $250. No matter how good the service & the product is this diminishes your credibility. I dropped $584 the day before. Please upgrade your office furniture for your clients. It truly does make a difference.

I went to Eyemart Express to get some cheap glasses since I currently do not have vision insurance…read more The women that work there are so sweet and very knowledgable about glasses. I was pleasantly surprised at how affordable yet stylish the frames were and they have a huge selection. Perhaps the best thing about Eyemart Express is they will replace your glasses if you break them-absolutely free! You cannot beat their prices and the glasses are ready in an hour. I honestly have nothing negative to say about this place. I highly recommend it.

Don't order parts from this location. The wrong parts were presented to me, and although the price…read morewas refunded, it was a huge waste of my time. The kicker was that both plastic bags had been opened, making it possible that the real parts had been stolen.

It's 8:20am and this place is still not open. The guy is working inside but won't unlock the doors…read more He said he needs 10/20 minutes. Why would they say they are open at 8am??? Customer service is terrible

It is no surprise that stores like Office Depot/Max are struggling to survive. I first attempted to…read moreplace an order online and when that was unsuccessful because its system could not match my credit card with its correct address, I called its 800 number. The representative said that she could take my credit card by phone unsecured and I declined that not wanting to compromise my credit card. She then stated that I could waste my valuable time going into the store and placing the order although this was not an option I wanted, but while out I stopped by the store and placed the order 10 days ago with the delivery date for three days later, last Wednesday. I received a confirmation email that my order shipped with an estimated date of May 22, 2024.. Last Wednesday the order was never delivered, and I never received the courtesy of a call or an email or any communication from this company with a delivery update. Today I called the local store and spoke with its local manager, who proceeded to tell me that for some reason my order had been cancelled by phone, a request I never made. Then he told me I could call the help desk number of which he was very happy to give me. I declined and asked him if he would handle it and he said no. What is the point of a Manager who is unwilling to help customers? I used to care about companies failing esp storefront businesses, but I no longer care about this company failing. I will do business elsewhere since Office Depot/Max does terrible business and clearly does not care about its customers! PS Don't offer better deals online that you have no intention to honor. Nothing like a bait and switch! I am also a rewards customer who has done business with them for over 15 years but that means nothing.

OfficeMax/OfficeDepot? Don't fret. . thanks to lawyers it's now the same company!!…read more I'm not sure how these folks do it ,pricing on some items [especially on sale] rivals the biggest deep discount online retailers, (ahem. . . Amazon) but they had to buy, ship and warehouse this stuff long before sale. Here's my favorite thing. Very often I will receive a last second notice to ship something somewhere and I don't travel with a printer 24/7. OfficeMax to the rescue! Armed with a USB drive and a scant 11 cents a page. . .print whatever you need at a self serve document center all day long! Always a good selection of deep discount clearance items and a helpful staff. (The only thing I am not certain of it their computer service center reputation). Approved!

I've had a great experience at this store! They have a good selection of mattresses and great…read morefinancing options. The man working was kind and offered help, but gave us plenty of space to look around. The prices are the lowest of the mattress stores in town, and I couldn't be happier with the experience.

Great selection and prices! The staff was very knowledgeable. Very friendly and would highly…read morerecommend. Amazing glass!!

Equipment was delivered and set up by Zach. Very nice and knowledgeable about the equipment…read more Billing has been smooth. Highly recomended.

I have worked with the public in different capacities for over 40 years, and over half of that was…read morein management. As a result, I know what good customer service is, and this is one of the worst examples of customer service I have ever seen. I was told, more than once, someone would call me, but I never received any of the calls I was promised. My PCP sent Delta a prescription for a CPAP machine, but, over a month later, I had not heard from them. So I called Delta, and after several minutes, someone was able to figure out what I was asking about. I was told my insurance would not pay until I had another sleep study. The sleep study was not an issue, but, after over a month of knowing this, no one from Delta contacted me about scheduling one. After receiving the results, I took a copy of the test results to Delta, and I was told someone would be calling me. It was the same as every time I was told someone would call me, no one did. After a week, I called Delta, and the person who answered the phone seemed confused not understanding what is asking about, and all I inquired about was the status of my getting a new CPAP. My call was placed on hold so they could look into the situation, and I was on hold so long, Delta's system disconnected me. I called back, and I was told that the person who processes insurance claims had been out of the office for approximately a week. I was again placed on hold, and, after an unacceptable amount of time, I hung up. My observations are (these are just the high points): No one seems to understand the concept of customer service; Delta does not seem to care about customers; the employees (or their computer system) do not communicate with each other; Delta can not be bothered with contacting customers; no one in the Jonesboro office seem to know what is going on;