retailers are ALWAYS glad to take your money,especially these mom and pop stores, nothing against those, I love those type places, with there charm and hospitality, anyway... but when you try and return a defective product, the clerk can't take it back because I bought it a month ago. AND??? when I purchase a vaping product from them, I always buy 2 that way I have a backup plan. Told the guy it wouldn't work, no life at all. nothing! Every retailer gives you a grace period , and NO store wants to sell defective products. however this kid acted like he's gonna lose his job if he exchanged it. asked him to call the owner...oh no! His boss told him not to call him again about work problems such as this, kid says if I call him I'm gonna get fired. gimme a break. I have owned a business, and worked for major retailers for thirty years, mostly in management,the customer isn't ALWAYS right. but this time I was. right is right and wrong is wrong i knew I was in the right when I walked thru the door, or I wouldn't have bothered going in the first place. 29$ won't make or break me, I can assure you. but I will be going back to speak to someone else that can at the very make a management decision. if you're gonna leave your store unattended, and you have left a kid there to run it, at the very least, have one with some freaking COMMON SENSE. ONE last comment he made was this...how do we know you maybe didn't leave it in your car and the battery got too hot and went bad? Looked at him and said, "How would I smoke it if I left it in the car"? He just had a deer in headlights look and rambled on and on. Tells me to come back when store owner is there, said I will, when does he work, kid says if you see a black HUMMER outside, then you'll know he's here. Absolutely Ridiculous over a $29 item. Probably how he can afford it, cause he doesn't give refunds or exchanges. That's what I expect when dealing with someone who's from another country and doesn't have any respect for others and their hard earned money. I'm not racial so don't go hatin on me, owner has probably told this kid, just tell em to come back when I'm here. Thinking they will forget about it or don't want to hassle with it, guess what........,..I'll be his problem customer of the year!!!! Who knows, I may even get a reward. Sorry so lengthy guys, this is my very first review on Yelp, I Just want everyone to stay away or try your product before you leave the store. !!!!! read more

Absolutely love smokers genie. The staff is wonderful, the products and selection are top tier, and they're affordable. Their points program is great, too! read more

This place is the bomb fucking diggity, McCalla/Bessemer residents definitely appreciate this pipe shop for sure. I had broken the stem to my bong awhile back being a dummy and popped in to buy a replacement which was sold for a decent price. Came back around 420 and got a really good deal on a Spider-Man bong, a really nice scale, and a Deadpool grinder. The lady who was operating that day was very chill and very knowledgeable about the products being sold. Definitely recommend to anyone around who needs smoke supplies for your smoking needs read more

This place has the worst customer service i have ever experience. The person that was working wouldn't let me explain or ask questions. I really hated to leave leave a bad review. But this problem needs to be addressed. read more

The best place ever. My look like a little store but once you enter this place will blow your mind. A must place to stop by and grabbed some goodies. From vape juices and devices to the customer service really top of the line down to earth people. You truly feel at home. read more

I have never seen anybody wearing a mask or cleaning or sanitising. the store is always very dirty. One employee had covid and they didn't shut the store to clean or anything. Never open on time in the morning. The little strung out girl in the morning is always late definitely need someone better she looks like she is strung out and it makes me uncomfortable. Prices are outrageous $35 for a bottle of e juice??? read more

Awesome hole-in-the-wall spot. Best stock of inventory of anywhere around Birmingham.

These guys just opened this week, but they are LEGIT. The whole store is amazing, anything you would want in a head shop or vape store. Please come give this wonderful place a chance! read more

Smokers Genie - The outside is a little deceiving, but go inside!! It's worth it! - Vape Shops Near Me - McCalla, Alabama

Reasonable prices and great promotions. Superb customer service. These guys were a huge help in choosing my first vape mod.

Goood/average prices. High demand vape juices. Awesome down to earth helpful friendly clerk.