Store open at 10 on Apple Maps, but no one is there at 10! very annoying, update the maps or be…read morepunctual. laziness loses customers

I would not recommend coming to this place. The guy was incredibly rude! We purchased pods that…read morewere disgusting and stale & Unlike most of the shops if they sold you a product that was bad they would be more than happy to accommodate you by exchanging or refunding you for it. I was charged an extra $10 just to exchange it for something that wasn't bad! Or he was going to keep $10 of my money if I wanted a refund! I definitely won't be coming back to a place that treats their customers this way!!!!!

We passed through town and stopped to purchase product and had a great experience. Owner took the…read moretime to answer our questions and was patient and friendlly Recommend you visit if your in the area.

I'm not sure why this place has a near 5 star review…read more I'm new to the Vape scene. Like all of you, I'm trying to quit smoking tobacco. I went in there to a cluster fuck. A mat was rolled up against the door nearly tripping me. I look in the far corner to see people playing the popular game Fortnite. I told the gentleman I'm new at this and I wanted to get a certain item. He seemed irritated that I didnt know all the terminology. I asked him if they had a certain flavor I was looking for that my co worker had. He said the flavors don't get that intense. The employee had no interest in HELPING the customer and seemed to want me out as I told him I'd take my business else where and left. The only reason why I'm giving this place 3 stars is because of the near 5 star review and maybe I can in at a 'bad time'

Stopped in tonight for the first time. Wish I got the guys name. I explained I had trouble with…read moresleep and have tried multiple products. He was extremely nice and had a ton of information. I bought the know out bar and plan to try it this weekend. I have been in other shops before but this is the first time a came across someone willing to listen and help me. I will surely be back, this shop is wonderful!!

Ordered from these guys when my old Vape Site decided not to ship to Nova Scotia anymore, but Tvape…read moreis terrible anyway, and I couldn't be more happy. Orderted on a Friday and it was on my doorstep on a Monday. Cheaper than TVape too. Thanks!

UNPROFESSIONAL AND POOR CUSTOMER SERVICE! I initially ordered a puffco pro online and went into the…read morestore to see if it was ready to be picked up. Upon arriving at the store the store employee who was very nice was talking with me and I told him about how I received a discount from the online store which was great! The employee went on to tell me that if my puffco item is discounted it will void my warranty. He even went on to tell me how he's encountered customers in the past who have had this issue. Naturally I decided to purchase in store so I could keep the warranty. (If you were told your $400 product wasn't warrantied wouldn't you?) I come to find out that I was misled by the employee and I could have kept my online order (with the 25% discount) and still maintained the warranty through puffco. I reached out via the website hoping someone could help me and unfortunately I was met with short answers and a total disregard for customer service. Considering I was given incorrect information from a store employee which ended up costing me 100+ dollars I was anticipating them to recognize the mistake and hopefully attempt to right the wrong. Instead I was told "we can't do anything about it no more" and they promptly ended the discussion. Highly disappointed as I thought the shop and store employee were great and had a nice selection, but I will not give my business to a company who disregards its paying customers so flippantly.

I wasn't thrilled about the drive from Niagara Falls to N. Tonawanda but once I walked in the store…read moreI was totally impressed with the products and variety. Customer service was great and now that I've been it was worth the drive!

UNPROFESSIONAL AND POOR CUSTOMER SERVICE! I initially ordered a puffco pro online and went into the…read morestore to see if it was ready to be picked up. Upon arriving at the store the store employee who was very nice was talking with me and I told him about how I received a discount from the online store which was great! The employee went on to tell me that if my puffco item is discounted it will void my warranty. He even went on to tell me how he's encountered customers in the past who have had this issue. Naturally I decided to purchase in store so I could keep the warranty. (If you were told your $400 product wasn't warrantied wouldn't you?) I come to find out that I was misled by the employee and I could have kept my online order (with the 25% discount) and still maintained the warranty through puffco. I reached out via the website hoping someone could help me and unfortunately I was met with short answers and a total disregard for customer service. Considering I was given incorrect information from a store employee which ended up costing me 100+ dollars I was anticipating them to recognize the mistake and hopefully attempt to right the wrong. Instead I was told "we can't do anything about it no more" and they promptly ended the discussion. Highly disappointed as I thought the shop and store employee were great and had a nice selection, but I will not give my business to a company who disregards its paying customers so flippantly.

My first visit was great. The man there was very helpful and knowledgeable. He spent as much time…read moreas I needed, answered all of my questions. We will be back for our supplies. A new great find!

A wide variety of selections. Always great two for deals. Clean store. Staff is super nice and very…read morehelpful.

So happy I found Vape Linq! This shop has an incredible selection of products and by far the best…read moreprices I've come across in the entire 716 area. The staff is super friendly, helpful, and really knows their stuff when it comes to products and recommendations. Whether you're looking for vapes, accessories, or new products to try, Vape Linq is the place to go. Highly recommend checking them out you won't be disappointed!

The staff are just awesome. And if they don't have what you need ? They order it immediately.read more

First time there yesterday from out of state. Good vibes both the workers were very cool. Can't…read moreremember either of their names but they hooked us up nonetheless. Good selection not bad prices.

They are always helpful and friendly, very well run establishment. Love going there everything is…read moreneat and orderly great shopping experience always. Will continue coming here much more convenient then going out to the rez.