To whom it may concern: I was shopping with my family. Tonight at your store when my son saw your…read moreIndigenous soccer balls in the window display . 6 of them . I ask the cashier where weee they so I can purchase one for my son who collects and plays soccer back home . They said they ran out and to check two other stores down the street to see if they had them . They were also out . I talked to the manager which I don't k ow if she was a manger or not but she said she could not sell the displays . I asked why and she had no reason for me . I worked a a store manager of Home Depot and there moto was that the customer is always right . Bernie Marcus and Arthur Blank the two who started Home Depot instill that into us daily when they would come in and see how the stores and customers were being treated. So I have no answer for you from the manager not to sell me the soccer ball is horrible customer service when clearly in the display there are six to sell . You weee not out of stock so I don't know the reason why she did not sell them to me . I spent over $400 in your shop today . No excuse . This manger of yours needs to be trained more on customer service . I will not shop your stores again when I co e visit here . I hope this reaches the store management and district manager .

Thank you so much for going the extra mile both in helping me find something…read more I absolutely recommend people to shop with these lovely folks. They were absolutely charming and I won't forget the kindness not to mention amazing things to buy

Great shop, beautiful clothes ,scarfs great. Some designs are one of a kind, so lovely. Staff are…read morefriendly and Manager, Maggie was great very Helpful and charming. I love the dress and scarfs I bought and I am already regretting I didn't buy more. The

I love this shop! Local designers, gorgeous and elegant clothes. They also have many beautifully…read morehandmade crafts from India through a Fair Trade program. A really interesting shop, I definitely will come back for more stuff!

Mercedes Lane Too is my 'go to' for my wardrobe. The shop has great selection and beautiful decor…read moreto enhance your shopping experience. It is a great boutique for the working girl who wants to look classy and even for the more 'mature' gal who wants to look trendy - and at affordable prices. Last week when I visited the shop I was assisted by Lori who had great knowledge of her stock and was most helpful in selecting outfits that she thought might be suitable for me. Such fun and I always look forward to my frequent visits to this shop.

I have purchased a few outfits love the style of clothing. I've visited two locations the staff…read moreare welcoming, friendly and very helpful. Great experience at both the Victoria and Campbell River locations. Looking forward to seeing the new location in Courtney.

If you want some beautiful, vintage inspired pieces for your closet you need to come to Pom Pom…read moreBoutique. The location down Trounce Alley is also completely perfect for a store like this. There are cats everywhere. Need I say more? Cat ladies will love this place. I got two dresses and then some other clothing for my sisters. The place is just awesome and I could see myself wearing a lot of the clothing there. I think there is something for everyone because my sisters and I are all completely different people, but we were able to find something for each of us. The owner is also a sweet lady who loves to help and obviously has great fashion sense. I can't wait to come back here with my sisters so we can shop up a storm at this fantastic place.

Helpful women that work there. They actually know a lot about fashion and dressing cute for all…read moretypes of occasions. They work with you and are creative. Very kind and helpful. I didn't like the clothes at most shops in Victoria but found a cute, unique and feminine sweater here. I found another clothing store I loved, but had terrible staff that were not helpful so I really appreciated how this place was staffed. They had lots of other cute stuff I almost got but I'm picky about fabrics and prefer natural stuff or used since I'm very eco-friendly and don't like adding to the micro plastic pollution to our landfills and waters.

Dark woods with a squeak to 'em. Just the way I like stores that look like this to sound!…read more I tried. I really did. I looked over the American Apparel racks. I browsed through the guys stuff. I thumbed over a pretty cardigan. I wanted to buy... I had my credit cards out, but every time I went to, something told me not to. Perhaps it was the smell of incense in the air and in the fibers of the cardigan that didn't do it for me because I left without anything in hand, feeling a little blue. Like the incense had depressed my mood and stripped me of my favourite type of therapy - the retail variety.

I now know where a really hip dressin friend of mine gets his duds! Ha, I have discovered his…read moresecret source. This is a cool store for funky sweaters and jackets. Some decent sale items too. You can't go wrong with a store that has ginormous bowling socks in the display case! and they were $5 to boot.

This may be my favorite store in all of Victoria. For real…read more Whoever does the buying for this store needs some recognition. The selection of gift ideas and greeting cards and jewelry and kitchen gadgets and house accessories is bloody amazing. My friend who lives in Victoria visits this store regularly and when I visit, we come here and literally, we could spend hours here. There's so many unique and curated items, stuff I've not seen elsewhere, and the staff are super nice to boot. I personally love stationery stores, and I can attest, this store has a vast, vast selection of greeting cards - some traditional but many witty and/or twisted (which I appreciate!). There are fancy soaps and lotions, and gourmet chocolates, and jewelry made by local artisans, ands much more. I spent a ton of money on cards here (note: it's always a good sign when you hear people laughing aloud in the card aisles!), and I also got a few chocolate and fruit logs that were packaged to look exactly like salami (I thought these would be awesome on a dessert "charcuterie" board, and as a gift to a foodie friend too). I found colorful silicone twist ties and baggie clips, and some unique gifts for my kids (one who is a falconer and a "birder", the other who's into jewelry) and for some gourmand friends, too. Seriously, you'd be hard-pressed not to find something for everyone on your Christmas list, or as a hostess or birthday gift here. Oh, and their doormats are great, too. My friend found the perfect mat for her new home here.

had a lovely time at The Bungalow. So many nice things. Great selection of gifts, home decor,…read morejewellery etc. bought a dozen linen napkins that I haven't seen in other stores and they gave me a great bag with kitties on it to take home with my purchase. will definitely make it a destination next time I'm in Victoria.

A wide selection, but when I asked for a minor or repair sales person became instantly…read morerecalcitrant, but finally agreed, the fix has held.

I was walking downtown with my close friend, who lives in the area. We were searching for an…read moreindependent bookshop to frequent. I came across this shop and decided to have a look around. They had tea samples outside (don't mind if I do! ;-)). I have an increasing interest in upscale and high end vintage inspired fashion, with a unique and otherworldly twist. The style this store projected was victorian, vintage, mixed media, otherworldly, and artsy. The prices for the clothing are on the high end, which is to be expected. I ordered an earl grey tea to go. I really enjoyed it. I love sipping tea while I shop.

Stumbled across this really great store on my recent holiday in Victoria Canada and had to share…read morewith everyone! This store has an amazing array of goodies from beautiful earrings, scarves as well as unique clothing that even I the finicky shopper loved. Leka has their own clothing line as well as Marimekko and other Scandinavian fine fashion lines. There are great toys and childrens items as well as perfumes to enjoy. Because these items are quite unique don't expect to find 100 of each. So, if you are thinking about buying that skirt in your size, don't delay because it will be gone by the next day you come in as I unfortunately discovered. Aase the owner was great and went out of her way to see if her seamstress could make an item in a smaller size for me! Now that is customer service!

I was shopping around downtown Victoria and came across this shop, and just because of the fun…read morecolors and polka dots I saw from the window, I knew I needed to go in! Once inside I realized they carried one of my all time favorite brands, Marimekko, this was my kind of shop for sure! In addition to carrying a few awesome design brands, they have their own clothing line and it fits right into the Scandinavian feel of the shop. The lady offered us iced tea and explained how their line, Leka, is all made in store in Victoria from bamboo fabric. Seriously the clothes are so soft. I ended up buying a dress made of this super soft material and am so glad I discovered this place! Definitely somewhere I will go every visit to Victoria.