I normally don't do reviews but I felt compelled to this time. I'd give this place a five star but…read morethe young employee there is VERY VERY RUDE! The owner is AWESOME. Very nice, helpful and polite. I would avoid this place if the young shaved head kid is working. He's ALWAYS on his phone. Talking or playing poker. You ask him a question and he gets pissed. There are no prices visible. The young kid must have never heard of customer service. If you ask him about a product? He rudely will tell you he has no idea. Are you buying it or not?! The owner? Takes his time with w ach and EVERY customer he interacts with. The kid needs to find different work away from the public. VERY VERY RUDE! Hopefully the owner will replace him soon. At one time I sent people TO establishment. Lately I've been turning the away. At least until the kid is replaced or learns to stay off his phone and more on his work and customers.

Hands down best vape shop in the mentor area. They have the lowest prices,the BEST selection, and…read moreover the above customer service. I have been to all of the vape shops in the mentor area, this store totally exceeded my expectations. If you live in the mentor area, go to this vape shop, it's worth the drive and you will not be disappointed.

I'm glad that I decided to give this shop another try. It seems that they cleaned up their act…read morequite a bit. The cute dog was still there, though it didn't smell like it. The staff was great. Craig (I think his name is) was very friendly and accommodating. He knew the products well and offered some great suggestions. They had a wide range of juice to try. It was a nice experience, a complete 180 of what my experience was previously. I'll be frequenting this shop more often if this trend continues.

Every time I go there the door is locked the short guy with a beard and hat on all the time thats…read morenew is always outside or locked up due to being in the bathroom. I've had to wait outside for up to 30 minute. The place has closed early all the time. Place has seriously gone down hill this last month

They have the best products and the best prices, highly recommended. Every time I visit Mentor…read moreSmokeZ, I find exactly what I'm looking for without any hassle. Their shelves are always stocked with fresh items, and the quality is better than other shops I've tried before. The staff is friendly, helpful, and knowledgeable about every product, which makes the experience even better. The prices are unbeatable and the deals are always worth checking out. I absolutely recommend this place to anyone. Great shop!

This store sold me an empty, gold, whip, nitrous oxide canister. Beware save your money go…read moresomewhere else that actually cares about their customers.

Great staff!! Always pleasant and never keeps you waiting. The store is very clean and welcoming…read more Lowest price in town!

Found this place when I moved here five years ago. Generally a couple bucks cheaper than other…read morelocal smoke shops. The staff is always nice.

Went in looking for a glass water pipe made in America. The lady working (sorry forgot her name)…read morewas very helpful and assisted me in picking out a nice one from a female-owned studio in Michigan. Felt good to support a female business owner. I am from out of town but when I pass thru Mentor again I will stop back because this was the classiest most upbeat head shop I have ever set foot in.

This quaint little shop is chock full of everything you'll need for a great smoking experience…read more Whether it's vape supplies, tobacco products, shisha for hookahs, or unique gifts, they offer a great selection. Brandy was very pleasant and helpful. And they also have a huge selection of Ohio-made Wild Berry incense. (That alone made my day! It's seriously some of the best around!) I highly suggest this store.

No never shop here they raise prices everyday based on color I sent one of my white friends in an…read morehe got the same product for 10 dollars less and we drove is separate cars at separate times

From the owner: Our smoke shop stands out because we prioritize customer experience. We have a knowledgeable and…read morefriendly staff who are always available to provide guidance and answer any questions. Additionally, we offer a diverse range of high-quality products, catering to both experienced enthusiasts and beginners.