I reached out requesting information on a beautiful East Tennessee vacation home and had the…read morepleasure of speaking with Adrian. He was very knowledgeable and informative. We're writing an offer tomorrow! Go Abode!

If you are reading this you are probably doing your due diligence looking for a reputable…read morebroker/realtor. I can attest Jeanine Panarelli of Franklin Realty will work very hard for you and fight for you. Todays market has limited inventory, homes sell quickly and get multiple offers so it can get very frustrating trying to buy a home but Jeanine kept us moving forward and her attitude kept us from getting discouraged. From looking at homes to closing, the process was pleasant all because of Jeanine's skills and eagerness to do a great job. She never missed a step working behind the scenes keeping our deal together. She is very organized and works tirelessly ALWAYS with a very happy upbeat attitude. She answers her phone, text and email promptly.  She has an outstanding work ethic and truly loves her job. The bonus working with Jeanine is she is so nice and likeable, a sincere honest genuine person. So if you want a motivated hard worker who loves a challenge with a happy positive attitude (who wouldn't?) you just found her.

We were so fortunate to have Patti as our buyers agent on our recent purchase. We were connected…read morewith her when the sellers agent did not respond and we were only in town for 24 hours. Patti met us on a Sunday morning at 9 am to view the property.... not many agents would do that! We did not end up buying the original property that we looked at but Patti helped us find another property that was more suited for what we were looking for. She was always there to answer any questions and went out of her way to make the process go smoothly. We are from out of state and did not have to worry about things being taken care of. Patti was always on top of everything! She is truly the best and we are so fortunate to have been connected with her.

After several years of successful rentals with another company, we decided to explore other options…read moreto boost our rental numbers. In early 2024 we contacted Eve, "the cabin fairy" to investigate other options. She visited our home, said it was great and convinced us to sign a contract with her firm. She indicated she had many customers in the southeast that she would contact directly to secure rentals. She also offered us a management fee of 20% of rental income. Unfortunately, that was the end of the positive relationship. After only a handful of rentals during the summer months, she suggested we try a 6 or 12 month long term rental. We agreed and after reviewing the contract she offered for such rental, we reached out with a couple of questions. Her response was rude and very negative. She stated that she was too busy to deal with such questions and if we could not accept the contract as is, we would have to stick with short term rentals. While she offered a 20% fee for rental management, each month the costs were more like 30% or 40% after numerous deductions for visits to our home, from "handyman services" and an assortment of other charges. Whenever we questioned what the charges represented, our questions were either not answered or represented as "the cost of doing business." On one occasion, I received a call from our security system indicating that someone had entered the property and failed to shut off the alarm. When I tried and failed to reach Eve, the security people sent the police to our home. When I finally reached Eve, rather than shutting off the alarm system, she demanded that I disengage the alarm remotely. When we experienced some plumbing issues in one off our toilets, rather than sending her own handyman to address the problem, she told me to send my own person to fix it. Finally in August I received an email from her indicating that she would no longer manage our property due to its "many needs," with only two weeks notice. Rather than removing our listing on rental sites such as AirBnb,, she told me that her listings were in my name and that I needed to remove them. Unfortunately, before I figured out how to change the listing, several people rented my property on my new management company and the Cabin Fairy sites, resulting in four double bookings for the same dates. Had she passed on the emails for bookings that she received, I could have avoided a very embarrassing transition experience. Her partner was very helpful in passing on contact information for the bookings the Cabin Fairy received, but I had to spend hours trying to secure bookings for the people we could. In conclusion, we found the "cabin fairy" to be difficult to work with and not very customer friendly or professional in her dealings with us. More importantly, she did not deliver on her promise to increase our rentals. Our new management team has secured more rentals in a month than the "fairy" did in almost a year. So disappointing.

The cabin itself was absolutely lovely -- we adored the home, and this review is not a reflection…read moreof the property itself. Unfortunately, our experience with the property management company, The Cabin Fairy, was extremely disappointing. On our last night, we lost water completely. I reached out to maintenance well before 8 PM and received no reply. I then wrote to the main number and was told: "We will alert the maintenance team. Don't know how fast they can get out there today, but we will try." With six people in the home, including three children, we had no water to drink, flush toilets, or wash hands. We didn't have to cut our trip short since we were checking out in the morning, but the night was extremely uncomfortable. In a situation like this, I would have expected management to step in -- even bringing bottled water, checking on us directly, or arranging an emergency plumber. Instead, we were brushed off, told "utilities are temperamental in the mountains," and essentially blamed for the timing (a holiday weekend). The following morning, we had to reach out ourselves to ask for updates, and only then did we receive another dismissive response. After requesting a refund for that night, our message was ignored. Guests deserve better treatment than being left stranded without a basic necessity. I hope homeowners take note of this review -- the property is beautiful, but guests should be aware of how poorly The Cabin Fairy handles emergencies.

Brittany and everyone at Mountain Dreams were amazing at helping us sell our crazy property. We had…read moresome issues with the property that needed to be resolved for the buyers' lenders. Brittany was with us every step of the way and made sure everything went as smooth as possible. We sold both our homes for above asking price and closed on schedule for both as well. I HIGHLY recommend Brittany and Mountain Dreams Realty!

My realtor April Blankenship was with us every step of the way in buying our new home, even though…read morewe were more than 2,000 miles away. She was our eyes and ears, walking through homes we thought we wanted to buy, representing us I in bidding wars in the tight real estate market of 2022, and guiding us away from houses that had hidden warning signs. She stayed with us from contract to closing, leading the progress forward by communicating with everyone involved so we could close on time. Her help didn't end there. We still get coupons for free deserts at local restaurants, a white water rafting adventure and more. We love where we live.

Honestly, she really did do exactly what she promises! When i was buying my home, she took care in…read morehelping us find our home. She did everything she could to help us find the best deal, and I got to do 99% of it from the comfort of my own home! Her willingness to go the extra mile showed in every interaction I had with her, and I would be happy to recommend anybody I know who's interested in buying a home, especially if you think you can't because you can't afford it! She helped us every way she could to make it as easy and as painless as it could have been! Thank you, Chloe

Chloe was super helpful (and patient) in finding us a house that met our needs in Lenoir City, TN…read more Communication was excellent, always answered us quickly, and worked hard to get us in to see the properties. Highly recommend!

Working with Leigh Ann on finding a property. I'm an agent myself but not in the market. I LOVE how…read moreresponsive and on top of it and quick to get me answers are. Excited to work with a true professional.