After a year's worth of battling with customer service and the lowest bidder for repair jobs, I…read morefinally called Cutting Edge. He gave an approximate 3-hour window (not 8:00 AM to 5:00 PM), assessed the situation and fixed it promptly. If THOR would raise the paltry wages they offer for their repairs, maybe they would get good quality, knowledgeable technicians. Prices are reasonable.

Cutting Edge Appliance Repair doesn't cut it. My refrigerator stopped working Sunday evening, I…read morecalled them Monday morning and they said they would come out between 11 and three on Wednesday. They never showed up they never called. They never answered my calls. They never responded to my texts. They are completely unprofessional, worthless. Don't waste an attempt to get them to help you. I would give them zero stars, however, this service requires you to enter a star rating.

Frank was very respectful! He repaired my camper roof it was…read moreleaking!!! It didn't take him long either. And he was Very reasonable price!!! I will do business with him again!! He is now my go to guy!!!!

He did nothing but charged 450.00. Told us how to do everything we hired him for. Said we paid for…read morehis expertise advice. He is a swindler and please nobody use him! I will no longer use him Yelp.

Arrived on time. Finished quickly. Fair price. Would recommend and use again…read more Mr. Russell and his crew were very polite, friendly, and professional. They arrived in a company vehicle, and wore company logo clothing. They took great care when bringing equipment through the house.

Was able to get in touch with Mark on a Saturday and he came the next day to repair our electrical…read moreissue. Honest and up front about his pricing. Performed quick work. Thank you Mark. Hopefully I don't need your services anytime soon, but when I do, I will definitely call you again.

Quick, affordable, with great communication. We had a lawnmower that would not start. They came to…read moreour house, diagnosed the problem, and got the new part for us.

great business! Will definitely be using again. Ordered my parts they was back the same week and…read moreinstalled same day they came in. Reasonable priced and well done. text or message or email or calls is best to reach them. They are very busy but so nice to work with.

I called Roots for an estimate for yard care. Dylan called me right away, discussed what was…read moreneeded, went to look at the house and gave me an estimate the same day. He was courteous, professional & had reasonable rates. I look forward to being his customer.

Dillon was quick to respond to our request to clean a hill of brush and weeds. His price was good…read moreand he was able to do the work in prompt time frame. He was polite, efficient and did a great job. Highly recommend.

Juan answered my call within a couple seconds, and he said he'll be over to fix our dishwasher the…read moresame day! Amazing service and quality, which resulted in our dishwasher being fixed. Thanks again, Juan! We will definitely be calling with any other issues we have in the future!

I had a 3;30 appointment with this guy Juan who was supposed to be at my house at 3:30 to look at…read moremy refrigerator. I called him at 4:00 to see if he was still coming since he hadn't arrived. He said he was running an hour and a half I asked him if he was going to call me and let me know he was going to be that late. Then he said he would call me when he was on his way. At 5:00 he still was not here so I called him again and he wouldn't answer his phone. I left him a voicemail and sent him a text message asking if he was still planning to come out because if he wasn't I would find somebody else to do the job. He text me back and said find somebody else. He was very unprofessional and rude! I would never trust this guy to do anything at my house. I asked him who he worked for and he told me he worked for appliance pro of Knoxville. I called them and they told me they had no one working for them with his phone number or name. So he lied about who he worked for as well. Steer clear of this guy he will rip you off if he shows up.

Quick to respond to inquiry of availability. Arrived on time and quickly took care of the job of…read moremainly removing junk, etc out of attic and hauling it off. Scott is polite and willing to do what is asked of him. I highly recommend him and his company as I was very satisfied with the work that he did. Give him a call when you need help. He will get the job done!

I'm very happy with the response time, getting out first thing in the morning, and also the price…read more They identified the problem, took care of it, and showed what was needed to prevent it from happening again. I also thought their price was within the expected, and even very reasonable compared to others out there. I would definitely use their services again!

Fixed outside ac unit. Technician keep me informed on…read moreeverything he was doing and each problem he came across. He informed me of the cost as he went along. Was really thorough and thoughtful. Appreciated all the work he completed. Highly recommend.