Everything about this company is top notch. Nick reminds me of one of those old fashioned repairmen…read morewho you don't find anymore, which isn't surprising given that he grew up in this business under his dad. He was thorough and knowledgeable and very fast. Especially if you have an older appliance like we do, and you want to keep it running, I wouldn't go anywhere else. Highly recommend.

We called Nick about our gas oven that stopped working this morning. He has already been here (same…read moreday) and it's repaired! Amazing response time and excellent service! Very nice guy and also taught me how to take the oven door off! We would HIGHLY recommend! It's such a wonderful surprise in our current world to find someone who still cares about their job and provides great customer service!

Requested service on Friday for my refrigerator that wouldn't cool. . Said it could wait until…read moreSaturday. Called back several more times a day for a FULL 7 days. Kept getting told "yup, we'll get there". Never showed, never called back. Would not recommend. Is ZERO stars a choice? It's hard to rate when no one bothered! Was even willing to pay emergency fees!

From the owner: Locally owned and operated read more

Discussed repair options. Helped me make an informed decision. Can't ask for much more than that!read more

We had to replace our 20+ year old appliances. We ordered the same appliances so that they could…read morefit in the existing cut-outs in our kitchen. We ordered a gas cooktop, wall oven, and a dishwasher. We tried to find an installer who could work with gas. We finally found Jeff at Appliance Service and Installation. After I told him about the appliances, he wanted to come and look everything over. Little did we know how appliances have changed in those years! Wall ovens now require their own built-in wall cabinet and they no longer fit in the existing base cabinet! They are 2" deeper. Jeff told us that he would have to move the existing gas line so that the oven could fit in the same space. Our old dishwasher used to be hard-wired. Now it came with a plug so we had to install a new plug. So, this was going to be quite a job. Jeff is VERY knowledgeable and professional and he explained how he would proceed with the job. He told us how much he charges (he works by the hour) and our job took him nearly 7 hours (he told us it would take this long). It was WORTH it!!!!!! We are confident that the electrical works, everything was done correctly and safely. The new gas line was installed with a new regulator. All the appliances are working correctly and smoothly. What a relief! Jeff is also very respectful of your house. He worked very cleanly! He even swept up after he finished! In the end, I believe you get what you pay for. I would NOT hesitate to have Jeff come and work on any appliance that we have.

Reliable Solder Repair from LexIT Systems in Knoxville: Expert Micro-Soldering by Alex…read more I needed a delicate micro-soldering job on a very small, irreplaceable 6-pin connector. Alex at LexIT Systems provided efficient and competent service, completing the repair the same day. For anyone in East Tennessee needing professional hardware repair, especially micro-soldering or complex electronic repairs, at a reasonable and fair price. Alex from LexIT Systems offer a reliable solution.

From the owner: I am your 1 stop shop for everything electronic. Tell me your problem, and I'll personally come to…read moreyou to help you solve it. I have a solution for nearly every problem you may encounter with a wide variety of electronic devices, not just limited to phones and computers. I can repair game consoles, TV's, even kitchen appliances like air fryers. I can also build and service wifi networks, network appliances and small business IT infrastructure. Give me a call, and we'll get your problem fixed quick.

After a year's worth of battling with customer service and the lowest bidder for repair jobs, I…read morefinally called Cutting Edge. He gave an approximate 3-hour window (not 8:00 AM to 5:00 PM), assessed the situation and fixed it promptly. If THOR would raise the paltry wages they offer for their repairs, maybe they would get good quality, knowledgeable technicians. Prices are reasonable.

Cutting Edge Appliance Repair doesn't cut it. My refrigerator stopped working Sunday evening, I…read morecalled them Monday morning and they said they would come out between 11 and three on Wednesday. They never showed up they never called. They never answered my calls. They never responded to my texts. They are completely unprofessional, worthless. Don't waste an attempt to get them to help you. I would give them zero stars, however, this service requires you to enter a star rating.

George and his son did a great job! I will definitely be using them again in the future!read more

George and his son Chris did a great job fixing and cleaning my dryer I would call them again.read more

I had the heating element on my dryer replaced for $318, it lasted less than 6 months…read more Initially I was happy with the company so I recommend them to my daughter and she purchased a used washer and dryer. Again, the heating element on the dryer lasted less than 6 months. When I called and complained about 2 failed heating elements, they only offered a $20 discount on my next service call.

Absolutely amazing I bought my dryer about a year and a half…read moreago from here. Very seamless process. Troy was here when he said he would be here, took care not to scratch or damage any of my other furniture when going through the house with the dryer. I have had no problems with my dryer, I love it!!! As of a few weeks ago, I have now purchased a wash machine from Troy. He went out of his way to get it to me the day I went to his warehouse to look at it. Wonderful customer service, wonderful appliances , could not ask for a more knowledgeable or nicer guy. I wish all of my transactions happened like this. I highly recommend this company.

Gordon has helped with a couple of things for me, he repaired my refrigerator and installed a…read moredishwasher. He replaced a component on the refrigerator, but the part broke within a year, so he replaced the part for free. His prices are reasonable and service was prompt. Nice guy. Will call him again should the need arise.

Gorden came out about a week ago put fan on fridge.It was rotating and really loud he told me it…read moreshould stop in a week It has not.I called him originally about my ice maker which I had another teck fix it but he advised me to call Gordan back since he had put the fan motor in.Yesterday he told me he would be here this morning.I text him and ask when could I expect him this morning.Also called him No show no return call back.Now I have a fridge with an extremely loud motor and he's no call no show back and I paid for fan and labor.I wish I had read the reviews before hand.I really don't know how people can do others this way and live with themselves.Dont go this buisness.

If you want an antiquated, poorly managed company to service your appliance call this company…read more VERY RUDE customer service. They only take checks or cash. I couldn't even get past the initial phone call to make an appointment because she hee-hawed around and apparently could care less about my issue. Internally the left hand has no clue what the right hand is doing. You would be better off looking up a DIY video on YouTube because these clowns are at the circus.

As always, Ken and the team at Tri-County Appliance showed up as promised, fixed our washer/dryer…read moreafter a thorough cleaning and inspection, and charged a very reasonable fee. Excellent service, very nice people. I wouldn't think of calling any other company.