I celebrated my birthday here with my girlfriends and it was absolutely perfect. I couldn't have…read morechosen a better place! From the moment we walked in, the facility took our breath away. Immaculate, gorgeous, and thoughtfully designed in every detail. The indoor and outdoor lounges were stunning. We literally lost track of time just soaking in the atmosphere. The mocktails were delicious and felt so indulgent without the guilt. And the eucalyptus steam room? Pure heaven. That warm, aromatic steam melted every bit of tension away. Everyone was so warm and attentive.

I have received Sculptra from Bailey twice. She's fantastic! She's very knowledgeable, and takes…read moreher time with this procedure. So excited to see results! Everyone is very professional, and friendly. The spa is very welcoming and serene. I love the infused water they provide too! Highly recommend this top of the line med spa!

It's been 4 years since my surgery and I'm still so happy with my results. I've never felt so…read moreconfident. Before my surgery, I was constantly aware of my nose and self-conscious about how it looked from different angles. I don't think about it at all anymore. It's so nice not to have that noise taking up space in my brain. Sometimes I'll take a picture and say "thanks dr Yamamoto!" I've added some current pics that show it fully healed.

I recently went in to see Amanda for facial Botox and Nefertiti lift (Botox along the jaw and…read moreneck). She is so gentle and professional. Love visiting the office and always feel so well taken care of.

Emily is awesome! She's friendly, helpful, honest, and fair! I've made Bella Grey Med Spa my go-to…read moreplace and so grateful to Emily and her staff for making me feel welcome and taking such good care of me during each visit!

It pains me to write this, but here you go..... and a bit long…read more Bella Grey Medical Spa! If you do AI on what a Medical Spa is, this is the definition: A medical spa, or med spa, is a hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments performed by licensed medical professionals, such as physicians, nurses, or physician assistants. 'These services are supervised by a physician' and go beyond traditional spa services by utilizing advanced technology for a range of non-surgical aesthetic and rejuvenation procedures like laser treatments, chemical peels, and injectables. So my first question/concern/issue is that 'these services are supervised by a physician'. This is most definitely not a Med Spa that is supervised by a Physician. Emily's credentials are MSN, APRN, FNP-BC. Clearly not MD, DO, anything that would indicate Physician supervised. So, IDK? What do you think? So let's move on to that it is a 'hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments'. I dare that you to go here and think that any treatment you have feels relaxing. Like wow, Emily, the owner does not give off a relaxing vibe at all. In and out in 15 - 20 minutes. Please tell me, absolutely not that. Relaxing? Definitely not. And let's move on to my last treatment. $10/unit botox special! Wow, she absolutely over injected my forehead, I had welts and had a Botox headache for 3 days. Have never had that in all the times that I have had Botox (30 years+). And the IPLs I have had are joke. It's just zap, zap, zap - I think 3 minutes? Others that I have had provided numbing cream before and gave 2 - 3 passes. I bought a 6 IPL package, did 4 - what a mistake. So I am 65, not that that matters - but for 30+ years I have been doing Botox, IPLs, Sculptra, Fillers, had a Face Lift, Eye Lift - you name it, I have done it. Am I vain? Absolutely! (just wait until you're 65, ha!) So, Emily will come back and say that I am the worst patient, that I asked a question over the phone if I could do an IPL and Botox on the same day. She will say that I was argumentative, that I yelled at here (I absolutely did not). She will say a lot of things.... but IMHO - take your time with your patients, just saying. I would also like to add that I have been in Healthcare for my entire career. 45+ years. This is not a place I would recommend or refer to friends. Clearly there are a lot of options in Reno, in town, find someone that is compassionate, understanding of your needs and takes time to give you what you need/want. Obviously you are paying out of pocket - so yeah, do your research! Now reading Emily's response, these are now my words/my response: I was never rude, I did not yell at her, I was most definitely not slurring, omg! I just asked a question on the phone. Could I do Botox and an IPL same - she responded and I booked my appointment for an IPL and Botox. That clearly did not go so well. She wants to keep on with the banter, make me look bad (why would you do that to a patient) I'm good and I know that I would never go back to her! So any of you that are in your 50s/60s as I am - I don't think Emily is the right person for you, I think she's early/mid 40s-ish?..... Look for someone that understands you, your age, takes their time with you. And this is an interesting response, right? 'Again, please stop. I have several witnesses to your belligerent phone calls where you are incredibly rude, slurring your words, and asked to no longer be a patient here. Please stop.' Oh my goodness! Please get over yourself! Yup, please provide those several witnesses, really? Honestly, who would say that? I will say the same to EMILY! You are a Healthcare Provider that is not compassionate, completely Rude, completely and truly all about you. So yeah, Please stop! Yowza! At the end of the Day, why would you want to go to a Provider that feels like they need to blast their patients? Emily is self absorbed/all about herself. So done!

Dr. Gray and Sarah were amazing. Sarah was extremely sweet, helpful and felt like a friend I could…read moretrust. Dr. Gray was very knowledgeable and answered all my questions as a first time mom. Thank you!

Very happy with my visit here. I wanted my skin checked just to make sure I had no bad growths and…read moreSheila was not only pleasant but very thorough even checking the scalp. I am elated to find a spot so caring and kind. Not only did she check my skin but she knew I was unhappy about some rough patches in many areas and got right to work freezing them off. I will be going back to get more done in a few months. Over the years, I have seen Dermatologist and mostly had good care. In my younger years it was for acne so I knew what to expect but I was happy that she explained the procedure and the after care before she started. It is wonderful to find such a caring person for skin care. Next time I go in, I will talk to them about other things they can help me with my skin care journey. At my age, I could use all the help I can get. I was shocked and laughing that the paper gown they gave me to put on tore right down the middle as I tried to open it. A nice gal at the desk gave me another one and as I put it on carefully, it started tearing in two spots. Just be aware the gowns are thin so you might want to bring a robe. I am still laughing inside that I could tear them so easily. Thanks for taking care of me, I will be back soon.

Dre is the greatest hair stylist I've seen in ages. Great care and conversation! The space is well…read moreventilated and starkly lit.

DO NOT go to Jen Booth here. She has no idea how to cut hair. Chopped my bangs to smithereens,…read moregoing in the Wrong direction. She promised she would never do it again. 24 hours before my appointment she canceled, saying she "didn't feel comfortable having me come to Her Salon". Because she doesn't want the owners & other stylists see that she is a sloppy stylist who doesn't care if she destroys your hair.

I was happy before.......but now I'm ecstatic…read more I'm not new to permanent or tattooed make up. For the last four years I have had my eyeliner done. While the word permanent is used, it does need touching up. The person I had previously used was becoming difficult to arrange appointments with. I decided to make a change. Janice at Glamour Gals sends some of her clients to my office for lip anesthesia and I heard great recommendations. I called and left a message for an appointment. Janice returned my call within an hour. I explained that I wanted to switch and was in need of a touch up. We scheduled an evening appointment after work. Janice's place is small and quaint. It has its own small parking lot in front. I arrived 15 minutes early and she was already. I brought in my idea of color match and she showed me four similar colors. I picked my favorite and we began. She has everything wrapped in plastic, a girl after this plastic queen's heart. She also waited until we were ready to begin to open all the sterilized item she needed. Exactly what I do in my office. I kicked back in her reclining table and we began. A little topical. Some 80's music. And about 45 minutes each eye and done. She reviewed the no touching rule, some ice and applying eucerin for the next several days. Janice sent me text the next day to check up on me. Love her personality and work. I'll return next year for my next touch up. By the way, eyeliner isn't all she does. Lip liner, eyebrows, areola and scar camouflage.

Janice is the absolute best! She took time getting to know me and what I was looking for. She took…read moreher time going over brow shape and well as color. The whole time she was doing my eyebrows she made sure I was comfortable. And not to mention, she was a blast to talk to! My eyebrows turned out perfectly!

I went to Dr. Tiffany McCormack for a breast augmentation and initially had a great consultation…read more She came across as very kind, knowledgeable, and reassuring. Before surgery, I felt supported by both her and her team, which made me feel confident going into the procedure. However, my experience on the day of surgery and throughout the post-op process was very different. I did not receive my post-op instructions before or after surgery. I asked the team for them after the procedure and was told they would be emailed to me, but they never were. My husband also asked after the surgery and they told him they would be emailed as well (they were not). I had to call afterward to request them again. Most of my post-op check-ins were not done by Dr. McCormack but instead by her nurse/PA, and unfortunately, I did not feel they were very helpful or knowledgeable. The guidance felt limited, and I often left feeling unsure and unsupported. When I shared my concerns with Dr. McCormack directly, she seemed dismissive and mentioned in my notes her nurse wrote that I did not follow post op instructions (maybe because I didn't receive them). She lacked empathy for my bad experience and did not offer any solutions for her team's lack of professionalism. Additionally, the front desk staff was not friendly or inviting, which added to the overall disappointing experience. Based on my full experience, I would not recommend getting a breast augmentation here. I've since shared my story with a few people and, unfortunately, learned that I was not the only one who had a terrible experience many of my acquaintances have as well.

I don't enjoy writing 1 star reviews. If you look at my Yelp, I save them for the worst of the…read moreworst. Looking over the reviews for McCormack, they don't seem to care whether or not someone is happy with their services. I had under eye surgery and chin liposuction (she said it would give me "definition" which was totally bs) with Dr. McCormack. During the consultation visits, everyone was so nice - they wanted my business. Dr. McCormack basically lied to me about my under eye lines. I said it was a huge concern for me. During consultations she said the lower blepharoplasty would remedy the bags AND the lines. Then on the morning of my surgery she said that I'd have to go to the MedSpa for the lines. I don't know WHY I decided to give them a second chance and try the MedSpa. I had a consultation with Precious, and again, my under eye lines where the reason why I went. She said that Botox would help. I paid for their "VIP" membership (total scam). The Botox didn't do one thing. So I've spent almost 10K at this place and feel ripped off. Then on top of all that, the MedSpa receptionist's are rude. My advice: Go somewhere else for everything. This place is totally overpriced and overrated.

I had some skin concerns and wanted some minor enhancements. I was impressed by both the desk staff…read moreand the technicians. I was seen by both Nicole and Kiley (so wonderful!) They are extremely skilled and knowledgeable, treat you with the utmost respect, and provide amazing care. I'd rate this office way higher than a 5 if I had more stars to give. Truly a great place!

Arguably the worst health care provider in Reno.After diagnosis, was prescribed a topical steroid…read moreand told to apply it for 2 weeks, after which was instructed to contact the office if the issue wasn't resolved. My intense itching turned into intense pain. Called the office 3 days in a row, but never received a call back from the doctor. In a perfect world, this facility would be closed and John Burns would have his license revoked.