Cheri H. There is the most helpful woman! She is organized and knows her stuff. I've recently…read moreneeded some documents for taxes and she got them right to me. Highly recommend this business and Cheri!

They were super responsive and helpful through out the whole process , they helped my buyer feel…read moresuper comfortable and I would highly recommend them

Anita is an actual real-life angel. I'm so glad I found her. She worked with me on a tight schedule…read moreand fit me in immediately. Compassionate, helpful, and goes above and beyond. I would recommend her to anyone needing notary services! Her knowledge and care is well worth the price, and not too expensive, either. Thank you again, Anita!

Anita went above and beyond to ensure that she met my needs. She is very competent, professional,…read morepersonable and really cares for her clients. If I ever need public notary services she will be person that I call! Highly recommend!!!

Sarah Nielsen, broker and owner of Independent Realty Group represented my husband and myself in a…read morenew home purchase. We started working with Sarah over a year ago in Chico. She guided us through the local real estate market, provided expert assistance in our purchase, and helped manage the sales process all the way to the closing. This was unexpected, since this was new construction and the builder also had an agent to work with us. We feel Sarah consistently went above and beyond her job responsibilities. She was always available to help us with every small detail, or question. Sarah is an outstanding agent, and we highly recommend her!

My wife and I were looking for a house in Chico, and we accidentally stumbled across Sarah Nielsen…read more(the owner and operator of Independent Realty Group) when looking at a property on Zillow. Wow. I'm glad we did. It's no stretch to say that Sarah is awesome at what she does. She is courteous, professional, and knowledgeable about the real estate market here in Chico. Above all, she is honest and friendly. She knows her stuff, and will aggressively work for you during the process of finding a home, negotiating for your home, and closing. I will recommend her to everyone I know; she made the process of buying our first house incredible!

This is my worst experience working with Bidwell Title & Escrow in Chico. They are running in an…read moreunprofessional way. I should read all reviews first before working with them. The escrow officer takes no responsibility at all. When she communicates she is not able to put all factors together, to help the client make the right choice. She simply doesn't care. She will never response you until the last minute, asking you to pay additional fee due to her mistake. Closing delayed because of their incapability but in the end client pays all the consequences. Without paying attention to details, no sense of urgency, no understanding of what service means, straightforward task makes the client suffer. This company may feel they are the center of the world, customers have to make them happy, fix all their mistakes and paying to them.

Jenna was very knowledgeable and helped me navigate through the title issue with my property. She…read moremade my file a priority and kept me updated through the whole process. She had my best interest at heart and will never stop working until the process is complete. She's definitely my go to escrow officer, the next time I buy or sell.

AWFUL EXPERIENCE! I waited a full year before writing this review because I was so furious that I…read morewanted to give myself time to calm down before writing a review. It's been over a year and I'm still furious! We inherited a house after my brother in law passed away. Fidelity National Title ran a preliminary title and came up with a clean title; after we accepted an offer and it was in escrow, at the last minute a $68,000 lien from the 1980's Butte County was found. We had NO time research it or to get legal advice as we were in escrow!!! We did not live in the same area and the house was located in Chapmantown; a bad area and we were concerned about squatters! HOW DID FIDELITY NATIONAL TITLE MISS A $68,000.00 LEIN? I will never do business with them again and do NOT recommend this company.

Very nice staff. But I don't know who is supposed to get things like notifying customers their…read morefunds are ready or paying off credit cards which were included in escrow done. A month later we're paying our second bill on this credit card and we've heard nothing back from them. Very frustrated and unsatisfied. In my experience people and companies shine when they show what they do when the process breaks down and things don't go as planned. They step up and put the effort in to make things right. I whish I could say this is what was happening here.

They were amazingly prompt and helpful in a difficult situation. So kind and understanding.read more

Highly recommend Angela... Helping our family thru a…read moredifficult process, and being certified to marry couples is a huge plus. You went out of your way to make everything go smoothly. Thank you for being so kind and caring. We appreciate all that you did and your expertise in your field. Jane

We would like to recommend Karen horn realtor very professional knowledgeable with an excellent…read morepersonality I will recommend all my family and friends in the area thank you for all your help we appreciate it!

Dreams come true with the help of The Earth Mover!!…read more Jenna Johnson at Keller Williams Realty is absolutely AMAZING!! She REALLY listened when I told her what I was looking for and she FOUND IT for me!! There were already several offers on the house of my dreams, but no problem, Jenna had a plan and walked me through executing that plan. She answered all my multitude of questions, kept me in check when my expectations were unreasonable and orchestrated a team of professionals that made my dream of home ownership a reality. From inspection reports, repair request, title searches, escrow deposits, computer glitches and through two major holidays, she was on top off it all!! From the very beginning I started referring to her as The Earth Mover because it was the largest bulldozer I knew of. She just pushed any and all obstacles out of the way. She kept me informed through every step. Now that we're closed I hope she doesn't mind me messaging her just to ask what's going on? LOL!!! If you're looking to buy or sell a home, you CAN NOT go wrong with Jenna Johnson on your team. Call her today!!

Has realestate agents that support assassinations and false information. Be careful if the agent…read moreis representing you she may be dishonest with you about your home. Watch out

This is a review of Curtis Keables as sellers agent for my current home and buyers agent for…read moreanother house, who claims on the Dufour website a 'wealth of knowledge and experience,' and that he is a Mormon with huge family. I did not expect him to turn up with another man Spenser Keables, claiming it was his son in his first sentence whose attitude and behavior, from beginning to end, did not indicate they were blood relatives at all, nor is it mentioned on the Dufour site that they are relatives as one would normally expect for a father/son team at one company. Curtis agreed with my initial estimate as to my house value even though I vastly overstated it deliberately and produced no facts to substantiate his opinion. In the month he revealed no useful knowledge of rooves, stucco, foundations, hvac, or other major costs, instead overstating the difficulty of simple indoor repairs. For the property I found without his help closest to my needs, I made an offer based on my own experience. He stated a new roof was necessary, which I initially took on faith, considering his statements on the Dufour site initially. Then as he did not tell me the title company handling the transaction, I gave him a cash initial deposit. Thereafter, all the indications he made as to the need of the new roof were to peripheral trim and sideboards only. He made no recommendation to perform any additional inspections besides those paid for by the seller already. In particular, he refused to inspect the attic, after I found no evidence that an entire new roof was necessary, and his excuse was to inform me he was not required to by law, after I requested cancellation due to lack of quality inspections. After his final inspection, the seller's agent continued to try to negotiate with me directly even after multiple statements I was already at the top limit of what I could afford. He totally avoided making any statement about possible damage from apparent stucco replacement of the original siding. Both him and Spencer acted entirely like salespeople, diverting attention from potential real issues, or claiming no knowledge of them, while chorusing on the simplest of features to enjoy as one might expect of car salesmen rather than buyer's agents. When things started going totally South, they started storming my front door without masks. After his final inspection he refused to answer my requests for information, instead telling me just to do what he said, and the two of them stormed my door several times when I had asked them not to, and without wearing masks. Although I could say much more, I conclude by saying he made a mistake on the cancellation form, which reports I was holding the initial deposit, after which I am led to believe he mailed the initial deposit to the seller after I declared I would proceed no further, as determined by the title company. That is, by appearances, he kept the initial deposit himself instead of putting it in escrow. I am only glad the sellers agent was honest and deposited it, because I would not have got it back otherwise. This is my second extremely frustrating interaction with Dufour agents. The previous agent, who cut a deal on both sides then charged me the full commission at the title company, sold me a mobile home and closed escrow before I had a credit check to get in, which might have resulted in me not being able to live in the property I'd just bought. When I tried to repair the situation, she ordered me never to contact Dufour again, and shortly thereafter, Im told she was fired.

Becky Prater is steady, professional, generous, super fun, connected, and in the know…read more A year and a half ago, my spouse and I started looking to downsize, and not only did Becky come highly recommended, but also she really impressed us with her knowledge and affability when we talked. She started guiding us on how to prep our house for sale and began to show us what was on the market. Long story short, after Becky had worked so hard to get us what we wanted, we walked out on an offer at the last minute of contingency. She was so gracious and lovely about it! When we got ready (again) about a year after that, Becky was ready to help us again and NEVER said word one about how we had left her at the altar the last time. This time around we found a fixer-upper by the park immediately, and our realtor recommended several professionals to contribute to our remodel when it seemed that nobody was available. She got our large house sold, after much work and lowering of our expectations, paying for some of the buyer-requested repairs herself to get the deal done. Through all of this, her sunny personality and down to earth honesty kept us going when we needed a boost. Becky is still supporting us now, after we have owned our new house for three months! She knows just about everyone in this town. Thanks, Becky!

Mean spirited and unavailable. I found her to be condescending, and not helpful. What a…read moredisappointment. I am somewhat young to purchase property, but have my finances in order, and our conversation was so uncomfortable.

Sabrina is very friendly, patient and knowledgeable. We genuinely felt that her goal was to help us…read morefind the right house. Before Sabrina, we met a few other agents. Our experience with those agents was that they were only interested in convincing us to buy a house so that they get their commission. That wasn't the case with Sabrina. She would always highlight the pros and cons of every house we saw. As first time home buyers, we learned a lot from her and now that we bought our house, we are still in touch with her when we have any questions.

After my father passed away, I was tasked with finding a real estate agent to help sell his home,…read moreeven though I was not local. In addition to not being local, there was a reverse mortgage on the home, so I wanted to find someone who had experience with reverse mortgages and help me determine if it was worth selling or just walking away. I did some internet searching and Sabrina came up on a few local lists. I decided to reach out to her and she immediately responded and we had a call to discuss our situation. She immediately struck me as honest, compassionate and intelligent. After she looked at the house, she sent me very detailed information about the options we had and what she would recommend. My sisters are local, and decided to bring in a few other agents after meeting Sabrina, as they wanted to ensure we were picking the right agent. After meeting a few others, they immediately let me know Sabrina was their favorite. So, we hired her! Throughout the process, she was so responsive and on top of things. We were able to sell the home quickly and efficiently, and I appreciated her communication and consultation throughout the process. She also navigated the delicate situation of me and my two sisters very well, as handling a parent's estate can be emotional and my sisters were full of questions and concerns regularly, but she was well aware as the trustee, I was the final say in certain things. I highly recommend Sabrina if you are selling a home in Chico!