The apartment itself was clean and a great fit for a college student. Move-in was smooth, and the…read moreonline payment system worked well. Management was responsive during the lease -- at first. However, since my son moved out over two months ago, we've had zero communication from the property. We have not received any portion of the security deposit, nor have we been provided with an invoice or itemized statement explaining how it was used -- which is required, by law. At this point, we will be contacting the corporate office directly.

Pure MEAN. They kick people out who have kids just to…read moreremodel and get more money!!!!!!! How about offer the family to stay and pay the rent after the remodel instead of putting them on the streets!!! Most people would rather stay instead of be stressed. I would stay and pay. Stop hurting families!!!!!!!!!!!!!!!

The office staff Kyle and Emily were both amazing and helpful in helping me find the best…read moreapartment. I highly recommend checking out Wildcat Crossing if you want a nice place to live!

This property only took back the demand for us to move out after we had already found a more…read moreexpensive place and paid a hefty deposit. They called us a month before we were to move and gave us the option to stay. Not helpful, except maybe to those that weren't able to find a place yet. We may have decided to stay, if they had of told us earlier and acted trustworthy. We didn't trust that they wouldn't just kick us out the next year, and we couldn't afford to lose the hefty deposit on the new Apt. Upgrading apartments that were perfectly livable is not compassionate during a housing crisis. The typical procedure for renovating, in my decades of renting, is to renovate as tenants move out. Thankfully now there is a new law that says the owners have to pay tenants a months rent if they are kicking them out to renovate. It's sad that a law needed to be made to require decency.

Rocio is an amazing realtor who is always there looking out for her clients. Thank you for…read moreeverything Rocio!

We recently worked with Lisa Bristow and her team at Platinum Partners to sell our home in Corning…read more We were concerned prospective buyers wouldn't see the added value the extensive technology updates represented (it was a full-blown smart home), but Lisa's team handled everything beautifully, from listing, photographing, and staging the property to demonstrating its features to buyers during showings and open houses. Lisa and her team found exactly the right buyer for us and sold the home for over the asking price. We couldn't be more pleased.

With my mom being diagnosed with dementia and placed in a memory care facility, it became necessary…read moreto sell her home. Sabrina was so helpful in getting local business to come in and get the house ready to sale. Within a couple of weeks, we had multiple offers and Sabrina was so much help in selecting the best offer for our situation. Sabrina did an amazing job putting the right people together to make a successful experience. Thanks so much, Christine

After my father passed away, I was tasked with finding a real estate agent to help sell his home,…read moreeven though I was not local. In addition to not being local, there was a reverse mortgage on the home, so I wanted to find someone who had experience with reverse mortgages and help me determine if it was worth selling or just walking away. I did some internet searching and Sabrina came up on a few local lists. I decided to reach out to her and she immediately responded and we had a call to discuss our situation. She immediately struck me as honest, compassionate and intelligent. After she looked at the house, she sent me very detailed information about the options we had and what she would recommend. My sisters are local, and decided to bring in a few other agents after meeting Sabrina, as they wanted to ensure we were picking the right agent. After meeting a few others, they immediately let me know Sabrina was their favorite. So, we hired her! Throughout the process, she was so responsive and on top of things. We were able to sell the home quickly and efficiently, and I appreciated her communication and consultation throughout the process. She also navigated the delicate situation of me and my two sisters very well, as handling a parent's estate can be emotional and my sisters were full of questions and concerns regularly, but she was well aware as the trustee, I was the final say in certain things. I highly recommend Sabrina if you are selling a home in Chico!

It's disappointing when a business appears more focused on avoiding responsibility than addressing…read morelegitimate concerns from prospective tenants and community members. The fact that this property management company seems willing to overlook building code requirements, safety concerns, and basic maintenance issues deserves closer attention. As a IHSS employee, I called on 5/28/26 to inquire about one of their properties. Rather than answering a simple question, the representative repeatedly referred me to their website. Unfortunately, the information I needed was not available online. My inquiry involved an elderly woman who would likely require safety grab bars or other accessibility modifications in order for the property to meet approval requirements. Since many rental companies restrict modifications to their units, I wanted to clarify the policy before she spent time and money submitting an application. Instead of receiving assistance, I was met with dismissive and unprofessional customer service. A simple conversation could have provided the information needed and potentially saved a prospective applicant unnecessary frustration. Moving forward, I believe this company would benefit from placing a greater emphasis on customer service, tenant safety, property maintenance, and overall professionalism. There is clearly room for improvement, and with a genuine commitment to addressing these concerns, I believe the company has the opportunity to significantly improve its reputation and the experience it provides to current and prospective residents.

In 2021 we had a gutter concern of which was falsely marked as "completed" a quarter of a year…read morelater... not exaggerating, and even then, it was not completed. It actually was not handled correctly until years later when the entire upstairs bedroom flooded via it never being handled. You'll notice how it was (years later) completed correctly including an update of when a technician would be arriving to handle the concern.  In May of 2024 we reported twice about a leak concern in the downstairs bathroom to which a vendor came by, did nothing, and stated they'd speak to Management. Que a third (not so happy) report made in November of 2024 about said leak now damaging the bathroom led to it finally being "resolved." Still not ideal.  On July 30th, after being reprimanded for not doing a work order (proven unsuccessful) in regard to our lower bathroom covered in actual sewage it was left covered in sewage after their vendor stopped the continuous of it pouring in, but let other people's bowel movements to remain as is. It was finally cleaned on July 15th.  They neglect keeping up with work orders, they have falsely completed a work order, and they never follow up after a work order is marked completed.  They take no accountability for their wrong doing, they'd rather argue than apologize, they're costing the owner $1,000's of dollars in property damage, there's no communication between them and their vendor of choice, and they are continuously in violation of Tenant Rights, California Code, and Fair Housing.  I also have proof of the Owner gaslighting me about an email they "never received" because "I always check my emails" in regard to them assisting a roommate who posted my personal ad all over the internet including my personal property, rooms that were never for rent, and without my knowledge at all welcoming strangers into our home. I also have proof of the owner telling me via text message in regard to my marriage/divorce that I have never personally spoken to her about, "If what your husband said about you is true you are to get a lawyer." She did, however, admit to talking to my ex husband "over, and over, and over." I'll now make a list of all the phrases and words the Owner has used to describe me while I was dealing with all the above mentioned of which are all facts, and I have receipts for them all. My tone. I'm condescending. My words are "not needed or appreciated." I'm "putting their business in jeopardy." I'm "pulling them into something." I'm "expecting them to take sides." I have things "mixed up" I've been told things "incorrectly." "Be advised." I'm threatening them. "I understand you do not like me or this office." There's also a LOT more, but we'll stop here. Please refer to their GOOGLE REVIEWS that are extremely telling as well, and will coincide with why I am suing Cathy and Chico Sierra Real Estate, or what Cathy likes to call me "threatening" her. Do better. Take accountability. See you in court.

I have been assisted by both the Paradise and Chico office at different times over the past 25…read moreyears and have never had a bad experience. Everyone has been helpful, knowledgable and friendly. They know what they are doing, answer your questions and find the documents you need. If you are arriving to sign documents, they have the documents ready. Always a pleasure doing business with them.

Cheri H. There is the most helpful woman! She is organized and knows her stuff. I've recently…read moreneeded some documents for taxes and she got them right to me. Highly recommend this business and Cheri!

After waiting for so long to be ready to buy, my husband and I were ready to move fast, and were a…read morelittle apprehensive that our realtor might not match our motivation. Wow, were we wrong. Dustin made us a priority right off the bat and hit the ground running right along with us. At every turn, he met us with enthusiasm and positivity. He kept us in the loop, never let us go to bed stressed, went to bat for us countless times, and is just an all around wonderful human being. Dustin is probably one of the friendliest and most relatable people, but is also always ready to throw down for his clients to make things happen. Dustin really knows his stuff and is AMAZING at what he does, he always offered us his knowledge and advice, but also was open to all of our input and treated us as teammates. Ian and I were legitimately sad after we signed our last document because we wouldn't have as much contact with him anymore. We really did have the dream team of the home buying world and I can say with complete confidence that we would not be about to move into our dream home without them. THANK YOU!

Dustin and Dana from Upside Real Estate did a wonderful job helping my family and I finding and…read morepurchasing a home in Redding CA. They were very help throughout the whole process and made themselves available whenever we had questions. Dustin was awesome about making sure we were always in the know when there were updates about the purchase, and everything regarding the paper work. Dana was amazing during the house search, as we were not local. She did all the leg work for us when it came time to view a property, had all the connections when it was time to do inspections, and gave us lots of great recommendations for contractor/companies to reach out to for the renovations we plan on doing. i whole heatedly recommend Dustin and Dana if you are looking to buy in the Redding/Chico area.

Friendly and helpful folks. We haven't actually purchased yet but last spring we looked at several…read moreproperties in forest ranch and both Jim and his daughter, Kriesten, to be lovely people--Low pressure sales and very honest in representing the condition of a property. Lots of useful tips on the local area, schools, etc. professional yet warm.

Kiersten Morgan helped me through a difficult transaction. She was professional and helpful. She…read morewalked me through some tricky moments with grace and good humor. I highly recommend her!

Working with John is such a pleasure; I highly recommend him as a realtor!read more

Here at Blue Oak Property Management we have referred over some of our investors and owners to…read moreJohn. John has a tremendous understanding of the Chico rental market and has been able to help our clients out. He does an outstanding job of communicating with current tenants and answering any concerns they might have about the selling process. He is a very hands on agent. We highly recommend John to anyone looking buy or sell investment property in the Chico area.