Very disappointed with Smyths Toys.
We bought a bouncy castle, assembled it at home, and realised it wasn't suitable for us because we didn't know it had to run continuously with the blower on. We carefully packed everything back into the original packaging and returned it the next day with the receipt.
The refund was refused simply because the box had been opened, even though the item had never been used.
Be sure you're 100% happy before opening any product, as Smyths Toys may not accept returns once the packaging has been opened. read more