Buy smart not hard, and you'll save a lot of money at this auction house. I love this place. The…read morefirst time we moved to London from America we bought all of our furniture here, and a lot of great decorative items and amazing crystal vases. Insanely cheap too. And when we were ready to move back to America we simply gave them a call, they picked up all our stuff, and sold it for us! We got back about 80% of what we'd paid. Not bad at all for a year of a house filled with nice antiques, and a bunch of great items that we took back home to America. Now that we're back in London, I'm sure we'll return to the Southgate Auction Rooms, even if we live a bit farther away.

Great auction house. Fortnightly sales full off bargains and regular specialist sales.read more

CHISWICK AUCTION HOUSE are disreputable, dishonest, thieving SHYSTERS: Do not deal with them…read moreunless you like getting RIPPED-OFF! I bought an item directly through their online website recently. I sent them emails before and after the auction, letting them know that my Buyer's Premium was 25%, that VAT should not be charged for an int'l buyer, and that I had questions about shipping internationally. Not once did they respond back to me. Then when it came time for the bill, they sent an invoice through a "MEL O'NEILL" guy who politely asked me to pay but sent me the incorrect invoice. I sent an email back to him saying that my Buyer's Premium should be 25%, not the 30% that he had incorrectly calculated. Instead, Mel O'Neill of Chiswick Auction had the nerve to have an online auction site called The SalesRoom, send me an invoice with a Buyer's Premium of 30%. I have never dealt nor signed up with The Salesroom, so of course I am very upset and I have decided that I will not pay my invoice with Chiswick because not only is the invoice incorrect and they have refused to correct it, but now I don't trust that they will release my item to a proper shipping company to get it delivered to me, so there I would have $675 (+shipping) down the drain already. DON'T DEAL WITH CHISWICK AUCTION HOUSE UNLESS YOU LIKE TO GET RIPPED-OFF.

I brought some stones the reaction was dismissive, I met another valuer as I ended up at the wrong…read morebuilding, not being from London, there are two buildings and I went to the building in Acton, that was no fault of the auction house. They were polite over email and the communication was good but the valuer I met dropped a valuable stone and did not even apologise, she seemed a little incorrect with what she said and informed me that what I had was worthless. Trip to London for my item to be dropped, not really very good. Another auction house seemed not to be dismissive and said the opposite of what Chiswick said. There are other auction houses.

When I moved to Sussex from London, I needed to furnish my new home virtually from scratch. I…read morebought some fabulous stuff from West Sussex auctions and they even deleivered it for me too for a very reasonable charge. I always use them if I am looking for something else and I know that I can call any time if I wish to view items prior to auction. Jane Cummings Littlehampton

Bonhams runs the sf location with a don't give a hoot attitude, called for escalation about an…read moreissue with several of the employees in SF no call back at all from England the lady on the phone was incompetent. There are so many places to do business, go find them. Buyer and seller beware. The credit dept in sf is pitiful and a complete disaster, Martin Romero is the manager. Ouch he's pitiful too, long and short of it go to Clars they are killing these guys they get great prices and Deric is an absolute pleasure to deal with!

Once you get used to how they work they are very good with an excellent range of prices in all…read morecategories. Much prefer them to Christies who are also good but charge too high a commision for both selling and buying. If you are buying Bonhams also provide a lot more information. Bonhams in Oxford is also good but I prefer what I would call Bonhams Knightsbridge.

I'm impressed with the friendly auction and valuation services offered by Warwick Auctions. Surely…read morewould like to recommend them to others.

Interesting, Interesting, Concept.... and a Very Chiswick Concept too…read more A Cafe [slash] Auction house, just opened for 2011 near Stamford Brook tube. The concept seems to work very well in this affluent upper-middle class part of town. Teas, lattes, pastries, sandwiches, soups, wine and beer on a lovely seated area with so much to look at. On one side are big windows to people-watch on Chiswick High Road. See who gets their bus, see who runs along only to miss the number 27. On the other side of the seated area and free to browse around is a large room full of treasures up for auction. Antiques and collectibles from oil paintings and furniture to tea seats and diamonds. High Road run an auction every month which is fine to just walk in on. They will even give you free valuations if you bring stuff in and maybe they too will end up sold here. I really like this concept and it'll thrive here I'm sure. It's somewhere nice and relaxed to get a coffee or wine and read the papers but it doubles as a showroom of the beautiful and quirky. No doubt by marrying the cafe to the auction showroom High Road will make money and get many interested locals coming by for the auctions. No-one bid for the antique tea set please. IWANNIT!

Customer services is not good. Somewhat pretentious in a Charles Tyrwhitt sort of way - people…read moretrying to act posh but only highlight the lack of class in the process. Never enough staff to deal with enquiries and they have often ignored requests for condition reports. Which has resulted in me not bidding for some lots - which undoubtedly results in lower sale prices for people who consign goods. They are also very naughty in not putting obvious faults in the description like woodworm. They try and hide behind there printed terms and conditions - but recent European Directives gives buyers a lot more rights - so if you have problems contact Hounslow Trading Standards. They don't have enough on duty on sale nights and the staff behind the counter are always in a fluster and can make you feel you are a nuisance. They could have a great business if they described the goods properly, dealt with enquires rather than ignored them, and put more staff on duty.

Today my friends(they are black and in secondary school) were going to pound land and the second…read morethey stepped into the shop the security stared them down and he was following them as they went to the checkout he brought all the co workers and they were speaking in a different language and all glaring at them as they finished paying for their items the sercurity guard refused to let them go and FORCED them to open their SCHOOL BAGS.So they did as what they were told. The two girls left in terror... HOW DISGUSTING AND UNBELIEVABLE!!!!!

You can't really go wrong at Poundland. Even if you do, you are only down a few pounds. Nothing…read morewrong with that. I like to buy my Cussons soap at Poundland or some higher end shampoo if it's on at the moment. I've also bought batteries here, which would have been at least 3 times as much elsewhere that weren't out of date. This is also a good place to buy inexpensive dog toys, the odd book no one wants to read, or some junk food. Nothing wrong with Poundland. Although I always hide the bag.