The technician was very thorough and professional. He let me know exactly when I was paying for…read more And he did an excellent job! Would highly recommend!

The service requested was of good quality and at a fair cost. This company was represented with…read moreprofessionalism and courtesy.

Updated after the Nashville Ice Storm of 2026. I had a plumbing crisis in the middle of the storm,…read moreand Chase took care of the issue promptly, with the utmost professionalism and care. Thank you, Lee Company! You made a bad situation so much better!!

Lee Company advertises "straightforward pricing" and "no surprise fees," which implies customers…read moreshould receive clear, upfront estimates. When a long‑time customer only learns about a substantial diagnostic fee after the technician arrives, that's a breakdown in communication and not consistent with those promises. It's reasonable to expect to be told the full structure (dispatch + diagnostic + separate repair quote) during scheduling so you can make an informed decision. I usually don't write reviews, but I am compelled to write this review today. I had a scheduled appointment for somebody to take a look at my home regarding electrical switches that were no longer working. The technician did show up, and I acknowledged the $79 dispatch fee. He came in and took a few pictures and then came back to me and told me I needed to pay an additional $255 for him to be able to find out what's wrong. This approach seems so absurd and ridiculous. Lee Company has never done so in all seven years that I've used them. This is the first time, and I'm very disappointed. They could've been much better in their approach. This gimmick here allows them to pad their wallets with both $79 and $255 all at once. What doesn't make sense is that after charging me this amount they would then tell me what it would cost to repair it. What if they tell me that the cost to repair it is $1000? So now I'm out $255 plus $79 if I choose not to proceed. Instead of utilizing these gimmicks, would it not just make sense for them to simply tell people when they're making the appointments that it's not just a $79 fee for dispatch, it's $79 plus $255 for them to actually look at what's going on? It is just sad and disappointing. I think you all should know before you call Lee Company for any work that this is what they are now doing. When I told the technician that I was going to write this review, he said he would just not even charge me the $79, which I don't really care about. I'm happy to pay this stupid $79, but I am so disappointed because it's a waste of my time. They could do better than that.

Hello. I am selling a house and needed electrical work…read moredone by 5/29/2019. I called Travis Electrical service and requested a quote for wiring in a dishwasher and also an oven. I also needed 4 ceiling fans replaced and a vanity light in the bathroom installed. The team showed up on time and were very professional and courteous. I was given an estimate of $1000 but the house wiring would not be up to code in order to pass the building inspection. Travis Electrical stated that it would cost me an additional $1000 to bring things up to code. I agreed. 4 hours later the team called me and said they had completed the project as I had agreed to bring them a check. During the walk through I was informed that one of the globes on a fan was broken when they opened the package. He said, "Take the box back to Lowe's and the store would replace it. (The globe). I took his word for it. I also asked if they guaranteed the house would pass building codes. He said no. (In case they missed something) The next morning Travis Electrical Service administration called and were asking for a 5 star rating for the electrical team. I stated that the team was courteous and professional but way overpriced @ $500 per hour. This morning I said that the work looked good. I am now at the house inspecting the 4 ceiling fans. Upon further inspection. I found that one of the lights was without chain markers (extended pieces of chain with a medallion at the end. This medallion is clearly marked either "fan" or "light" which makes it easy to turn on the fan or light or both. I searched through the boxes and found the two chains and installed them myself. Another fan had the two chains installed in the wrong place completely backwards. Which I uninstalled and reinstalled correctly. Because 3 out of 4 fans required work from me to operate correctly. I am beginning to question whether the fixture was broken during installation or not. As I study the work receipt I see that I was charged $761 for five wireless smoke detectors. (Amazon sells them for $32 a piece). A plastic weather proof cover for an outlet was $54. I applaud their professionalism and courtesy but feel I was taken advantage of because of my deadline time frame and the extreme markup for smoke detectors and plastic all weather cover and the terrible attention to detail on the ceiling fans. The next day I received a call from the company's customer service asking if I was satisfied with the work. I said, "No I am not satisfied." And I explained to her why. She said, "I will be there with a crew tomorrow and make everything right." They showed up on time. Fixed all my issues. Took the smoke detectors off the walls and gave me a refund check of $761. I am very impressed with how deeply they wanted to make me a happy customer. And now I am. 5 stars for customer service.

These guys have come out a several times and done some work and given us quotes on future projects…read moreon our list. Both Nate and Preston have been a charm to work with. Super friendly, patient and very respectful. They aren't cheap but I'd say it's definitely worth the money. Haven't had any issues with the work done, they clean up their mess and they've been honest with what could, should and needs to be done. Plus they are dog friendly, my big furbaby loves these guys.

We are beyond pleased with the service we have received. Since owning our house we've gone thru…read moremultiple companies who are not reliable, thankfully we found Nathaniel who is professional, reliable and great at what he does. He is patient and very attentive to any and all of my requests. We really appreciate the wonderful job he does.

From the owner: We started our business because we love to cut grass. And we are very good at it. We are…read morefamily-owned and operated, a husband and wife team in Dickson County. Alicia manages the schedule, customers and marketing, while Nate does all of the real work. Give us a call anytime for an estimate!

Does great work, great price and nice guy. We plan to have them do future projects in the futureread more

From the owner: We are a small local company with over 20 years of experience in residential and commercial…read moreelectrical construction. We value our integrity and the relationships we build with our clients. You can book a service @tnegllc.com