Very disappointed in the service we received…read more It was a good start, to a horrible ending. We thought they were doing their job, to find out they didn't complete any of it. Our realtor could not guide us in the right direction, whatsoever. She didn't order our survey, which costed us to pay a rush fee and we were told it wasn't her job, which we believed until we talked to four other relators who stated it is a relators job to communicate with the mortgage company and set up the survey. THEN, we thought she was there for us. She told us everything was in excellent condition, and herself personally would not feel the need for a home inspection, that everything worked down to the water. Come to find out, the water hadn't been turned on in over six months, when they discounted the power pole to the home. During this, they didn't turn off the hot water heater breaker....which resulted in burning up the elements (straight to ASH, coming out of our faucet when we turned everything back on) The home had a horrible rat problem, which ate up all the wiring to the dishwasher, and to six outlets. Then, two months after our closing, we are still getting invoices for services done during the process. One of which she told us would be less than what it was. The second one she failed to send it over to be included in our HUD, and the third of which she told us in texts "not to worry about at this point." Blame was constantly put onto the mortgage company, which we believed, until everything was over. Now our loan officer is left trying to clean up the mess left that wasn't taken care of, when she doesn't get paid to do so. Our loan officer got her check, just like the realtor. The difference is the loan officer is trying to fix the mess leftover from everyone else and not taking her check and hauling butt. While the realtor and broker got their check and hauled butt off. Because we are already closed, and they got paid, it's not their problem anymore.

We were referred to these folks by a friend and were quite pleased. Our agent, Kevin Sura was…read moreamazing! Professional, knowledgeable, reliable and super friendly. He made our transaction a seamless one, and we were more than happy with the outcome. If you are looking for "real representation ", with a proven realtor, look no further!

Ann Jones the "hillary clinton of real-estate." do not trust…read moreher.seller and buyers be ware.l told her 100 times my home sale is contingent upon me finalizing a home purchase in writing, and she says it never was,even though i had her write it in the disclosure which she never gave my counter offer back to the buyers so the offer expired,and when i told her we don't have a legal contract 28 days later miraculously the buyers initialized counter offer miraculously appears.sorry ann to late. Then i said if you presented it to the buyer's show me the proof on time stamped emails i finally received an email copy on 4/4/22. Basically she is trying to get my family thrown out of our home before we secure our other home.she has done nothing to protect us.i will work hard to bring this evil person down with the law and the board of realtors once my home sale is complete.

Awesome job was even willing to come back and do additional pictures because the setting wasn't…read moreright that day. He did not even charge me more.

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