If I could give more than five stars, I would -- because our experience has been amazing from start to finish. From the very beginning, the customer service was exceptional -- kind, patient, and truly caring. They treated us like family and made sure Bear, our white lab, had everything he needed from day one. Bear has been part of our lives for many wonderful years now, and he's brought so much love and happiness into our home. He's loyal, gentle, and still has that same sparkle in his eyes that he did as a puppy. We've made countless beautiful memories together. Now that he's older, we're extra grateful for every single day with him. The care and attention we received early on have made all the difference in his long, healthy, happy life. We couldn't ask for a better companion -- or better service. Bear is truly family, and we'll always be thankful for everyone who helped make him part of our story. read more

Snowy Pines White Labs - Pet Adoption Near Me - Batesville, Arkansas

I'd STRONGLY AVOID Snowy Pines. I rarely post negative reviews, but I'd like to warn others because our Lily was just diagnosed with severe hip dysplasia (mostly genetic) at age 2, after many other problems. Lily was a bday gift. My husband doesn't have much experience with breeders because we usually go to the shelter. He purchased the highest level of training (~$10k over the $7.5k price). She arrived sickly (giardia that worsened because they sent her with metronidazole "to calm") and had minimal training (sit/down/mostly potty trained -- that's it for $10k). Had I been involved, I would've studied their dams and sires; none are titled and all have subpar bloodlines. Also, there is minimal transparency about their health. Lily has the other issues you would see in a limited gene pool, including allergies and G/I problems, but hip dysplasia is heartbreaking. It has been extremely sad to watch her have so many health problems. The way Snowy Pines responded (didn't respond) has been AWFUL. My poor husband has had to work through his own regret for supporting this breeder. TL;DR: Find a more reputable breeder! Start with one that has earned AKC breeder of merit read more

Snowy Pines White Labs - The day Lily was diagnosed with severe hip dysplasia - Pet Adoption Near Me - Batesville, Arkansas

Look up "best white lab dogs" and Snowy Pines will be your first return...and it's there for many reasons. Their dogs are top notch. Their service is second to none. The love they put into their own dogs, facility and staff is easily visible. The amount of thought, care and execution this team displays is incredible. If you are serious about the best, Snowy Pines is for you! read more

Snowy Pines White Labs - Pet Adoption Near Me - Batesville, Arkansas

I LOVEEE are dog he is a English golden retriever. He is such a good boy he is trained so well Snow Pines deserves 5 stars!

UPDATE: Luna is now 9 months old and we recently decided to register her with AKC, during this process we discovered Luna has unknown ancestry. Luna was $7500 and we believe we should have been made aware of this unknown ancestry at the time of the picking of our litter. We may have decided on a different litter if this information had been provided, but were unaware until speaking with AKC. AKC registration #'s that start with Q are conditional and have unknown ancestry in their lineage. This ancestry makes Luna's registration conditional and limits her participation in Conformation events and Field Trials. It is by AKC considered to be a downgraded registration. Yet another disappointment from Snowy Pines! She also came without a contract, and limited registration. A AKC limited registration dog cannot be entered into a breed competition in a licensed or member dog show. They are eligible for the following: Obedience, Rally, Agility, Tracking, Field Trials, Hunting Tests, Herding, Lure Coursing, Earthdog, Fast Cat, CAT, Scentwork, Junior Showmanship, Trick Dog and CGC. Luna is also limited by her conditional status, so make sure you do your research, and I would definitely recommend a contract. I am positive for the price ($7500) you can find the same thing Snowy Pines is offering with full registration and no unknown ancestry/conditional registration. They will tell you they never offer full registration, but they easily could with a spay/neuter contract. I think the picture of her pick-up says a lot about her condition at the time, coupled with everything else, I would NEVER PURCHASE another dog from SHADY PINES!!!!! read more

Sick puppy from the moment I got her. 2 different types of parasites, 1 of which, there is no treatment and at 9 months still has diarrhea. Investing another parasite that is specific to the region or Snowy Pines. Also, she came with 2 very resistant UTI bacterial infections and one dry eye and one watery eye. I've been told that the eye situation is probably from the mother having an infection. In addition, for the past 3 month she's been sliding her back legs. Told this condition could be a genetic disease called degenerative myopathy. In addition, the doc suspects hip dysplasia, but we need to wait to do the proper test. If anyone's pup from Snowy Pines has had any diseases, parasites, infections, or anything else, please post on here. read more

My experience with Snowy Pines has been mediocre at best. It started with reserving and making a deposit on a Ivory/Casper litter in April 2020. Never did they communicate that breeding was successful or that there was a change in the breeding contract. The puppies were born on July 16, 2020 and puppy parents were notified on July 20, 2020. Only after the puppies were born and they started sending out pictures, did I discover on my own, that they had switched the stud to Theo, a dog that I found out much later was not AKC registered. When I asked them about the stud switch, I was told by Jenny on August 25th "this is an oversight on our part. We thought we sent a message out around the change and failed to do so." Then there was an issue of the breeder sending out files of pictures that were not of the litter, all the while being told to trust them to pick our puppy for us. On August 28th I sent an email with my puppy choice picks and detailed my reservations about the inconsistencies in the process. I received an email from Tom stating that "It's unfortunate that you feel that you can not trust us." And that they "will gladly refund my deposit". Of course they would gladly refund the deposit, since I reserved my puppy at $2500, the price had doubled to $5000. Never in the email did Tom mention that the stud was not AKC registered. Only upon arrival to pick up the puppy on September 6th was I told that the stud was not AKC registered. I was further told that they had imported the stud from Canada and had been unable to get the AKC registration worked out, so they were unable to register the litter. I was assured that administrative issue would be worked out and the proper paperwork would soon follow. On November 13, 2020 having not heard anything from the breeder in two months, I followed up with the breeder by email to be assured by Tom that "all the paperwork has been received and your [you] are good to go!!" On December 10, 2020, having still not received the registration paperwork, I sent a text directly to the kennel manager, Sandra. Sandra informed me that "the registration papers came in this week, I've got them ready to mail but will also email them." This was then followed up by an email from Tom stating, that no, the litter registration was not complete that they had communicated incorrectly with a promises to get the bottom of it and follow up with me. 20 days later I still have not heard back from Tom and do not have the registration paperwork from Snowy Pines White Labs. This is deceptive, unethical and unprofessional breeding and businesses practices at best. read more