I have been a State Farm policy holder for four decades. I transferred my policies to Linda…read moreDyster's office, when I moved to Az a few years ago. This Spring, I discovered a leak that was seeping into the wall behind the shower. The wall backs up to the garage. That's were I discovered the water damage. I first called my agent's office. The person I spoke to did not offer to help start a claim but gave me another number to call. She also gave me the names of restoration companies. One of them came out and took some pictures and sent them to state farm. Long story short, State Farm denied my claim, without a State Farm representative ever coming to my home. The basis for the denial is that it was a slow leak instead of a sudden pipe burst. I don't understand why it makes a difference if a leak is detected the day it starts or months down the line. A leak is a leak. But State Farm has an exclusion allowing them to deny the claim. I called my agent Linda Dyster for help. She was not available during business hours. I left a message. She did not call back. I called again the following day - still not available. She finally called back. She basically said there was nothing she could do. IMO, I don't thing she actually tried or actually has any authority to help a client. I used to believe that having an insurance agent was of value. That is the reason I stayed with State Farm amid all the bad reports I've heard and read concerning State Farm's refusal to pay claims, since they had a CEO change several years ago. Now I see that there is no real benefit to having an insurance agent. In my opinion, they are nothing more than sales reps. Back to State Farm as a whole. They were once considered to be one of the best insurance companies. That is no longer the case, from what I've heard and read. In fact, I had reps from two other restoration companies (not recommended by State Farm) assess the damage. Both cited that State Farm is generally problematic to work with, whereas USAA is quite good. That is where I am now. The fact that State Farm refused to ever send anyone to my house says a lot. In my opinion, if you are a State Farm customer, you should look elsewhere.

Had a bad situation with my car getting broken into. It was wonderful dealing with Cindi because…read moreshe took great care of us. She got us all taken care of quickly and got us on the road again. State Farm was great to deal with compared to those other companies that don't have local agents. Thank you Cindi!

Love Stephanie and the team. They are really helpful, easy to get ahold of, and thorough.read more

Stephanie was really wonderful.She helped me find more coverage at a better rate, she was so sweet…read moreand friendly.I've really never had a better experience with assurance companyshe was so sweet and friendly. I've really never had a better experience with an insurance company.

I've been with State Farm for 30+ years and almost 20 years with Tammy White. Tammy and her team…read morehave always been great. Any questions I had, or claims that needed to be taken care, they have been there for my family. As my boys became grown men, they too, have become State Farm customers. I highly recommend Tammy.

State Farm is a company worth staying with. I've had my renters, auto, bank (amazing cc for those…read morestarting to build credit and students) and now LIFE! Tammy is such a detailed and experienced agent who lets you know what coverage you need and WHY. The rep set the expectations so there were no surprises, and let me know how the policy benefits me, my future and the adjustments that can be made when there are life changing events! COULD NOT RECOMMEND A BETTER OFFICE

This company may be good for insurance, but they have a very ornery mouthy receptionist, she does…read morenot care about helping clients. An she is hurting this companies reputation. Sadly

If your shopping around for quotes I recommend Saks Insurance. I have had the pleasure working with…read moreMonica Kennedy for several years and along with her great personality and professionalism she has been excellent in providing me with the best possible coverage for all my insurance needs.

Two things that cause me great anxiety....COX cable and insurance renewal....I have been with Mike…read moreStapley America family for many years and Mike and his crew Lisa and Sierra and Mellissa are the most professional and customer driven customer service group that I have worked with for my insurance needs. Always available, always kind and attentive and always provide me with the time necessary so that I am comfortable and understand my policies. Lisa and Sierra, every year review my insurance needs and look for opportunites to reduce my costs without giving up coverage. They make insurance easy and non stressful!! I am 76 years old...and probably a pain in the butt, but they never get frustrated with my many questions. I would recommend Mike and his crew to anyone that is looking for a professional and knowlegable insurance provider..

I have been working with Scott Precise the past couple weeks, switching our auto and home policies…read moreto American family. Scott has been great. He was patient as we shopped around to make sure we got the best deal, and made sure to follow up with us answering any questions that we may have had. When it's all said and done, American family will be saving us over $1000 each year with comparable if not better coverage! Very happy with the service we have received thus far and would highly recommend.

I have been working with Mary for my insurance needs for over 25 years. She takes the time to find…read moreout what your needs are and help find the best plan for the best rate based on your needs. She also works with most major insurance companies. She works with small and large groups and individuals. This is a full service brokers office so if your looking Ins. I would trust her and her staff to help. I like great customer service and they provide that. Most importantly there is no cost for having them help you. If your looking for Medicare Plans, dental, medical plans, vision, auto, home ins., renters Ins. and more I would trust her and her staff to help. I like great customer service and they provide that. Most importantly there is no cost for having them help you.

Prompt attention to questions, claims and negotiating quotes. An 18 year satisfied client!read more

My family has been working with this agency for 20 years and they have always done right by us. I…read morehear all kinds of horror stories from other people when they deal with their insurance companies over accidents, break ins, home devastation, etc and I am so happy to say that I have never had a bad experience. My friend is dealing with a break-in right now, and her insurance company is not very helpful. She is disappointed that the value of all her items will be depreciated. Allstate did not depreciate anything when my house was broken into. They were crazy fast in getting me a check for everything that I had lost, and the money I would need to fix the broken door. When by boyfriend wrecked my car, they were understanding and helpful. They worked on that case for over a year! When the shower in my home failed and flooded the house, they fixed it all. Everything. When the estimate was a few hundred over the original quote, they sent the difference right away. I can't recommend Allstate and the Juniper agency enough!

Maggie and Miguel are THE BEST!!! They will find the cheapest, greatest insurance deal for you!…read moreThey are very helpful, customer service on point, they don't waste your time, and they notify you about any deals! HIGHLY RECOMMEND!

Called insurance wide and spoke with Victor who was the most unprofessional Mexican man I have ever…read morehad the displeasure of speaking too. I asked him for his supervisors information and he got an attitude with me and proceeded in telling me that he refuses my service. I then asked him to transfer me to a different representative and he hung up on me. When I called back the receptionist told me they are refusing to work with me because of my insurance history. What? Worst service I've ever received!!!