The very first woman who assists EVERY SINGLE PERSON in line was genuinely one of the most polite…read moreand professional state employees I have ever dealt with. Considering the volume of people and stress that comes with that position, she handled herself with patience and professionalism the entire time. Unfortunately, my experience with the second employee was the complete opposite. The interaction came across as rude, dismissive, and unnecessarily condescending. At one point, I was even told that the birth certificate I provided "wasn't mine" -- despite the paperwork clearly showing otherwise once it was actually read. Unless my daughter was somehow born in 1981, I'm fairly certain I know which birth certificate belongs to me. I fully understand that customer-facing jobs can be exhausting, especially in state offices where employees deal with long lines and frustrated people all day. However, that does not excuse speaking down to people who are simply trying to complete a process. If another employee in the exact same environment can greet every person with kindness and a smile, then professionalism is clearly possible. Respectfully, if someone dislikes working with the public to the point where basic courtesy becomes difficult, customer service may not be the right position for them.

I have gone in there 3 separate times and I think they were great! Yes, there were one word…read moreanswers but they are very busy and I am sure they just need to do what they can to get through the line of people. I always got a Have a Nice Day with a smile. The service is impeccable. You are in and out. If you go to a DMV in Massachusetts, you dread going there because you will be there all day. This was organized and you weren't waiting long.

I dropped my son at 4am for his first flight since he was 7, he is now 39. Even though he was…read moreflying first class to Atlanta, he was a bit nervous. ALL the TSA for Delta flight area, were beyond amazing. They made sure he felt comfortable. They let me take photos of him from my side , of course, while he went through the process. I had mentioned for any reason he might be pulled out on luggage and OMG the goldbond powder caused him to be pulled. Colleen of TSA went right over to be sure everything was okay and that he was fine, being as nervous as he was. They made the whole experience incredible for him assisting him throughout the process. Thank you to all in TSA especially Colleen. Note to flyers, if you can choose Manchester Airport, it's faster, friendlier and most of all everyone including the people at Delta desk treat each person as though they are the only person flying.

This library is a real gem, the staff is always polite and attentive and the book selection is…read morebetter than so many libraries located in larger cities. When they don't have a book they are usually able to get it threw the interlibrary system. I recommend folks learn about all the things they have to offer.

I recently had a problem accessing a source offered by Wadleigh. After calling the front desk I was…read moretransferred to the reference desk. I explained that it would be helpful if I would be able to access the material that same morning. She immediately contacted the entity which publishes the resource and was able to resolve the problem in time for me to use the resource at my meeting an hour later. Great customer serviced!

Well for starters this business has had full of works that don't provide the best customer service…read more. keep in mind fellow employees at this business you primary there to help and assist customers, Quick observation when I went to visit 6/12/24 I noticed employees/staff members were carrying a baby and talking amongst each other for the whole duration of my time was about 30 to 45 minutes, keep in mind, Place semi full with customers my train of thought is you have people waiting more than average because employees choose to play Daycare excuse the term but you have people there that are on a time schedule as well and you need to provide service. Keep in mind. Majority are not on their lunch break so they are killing time doing so the big factor is that the manager of the facility was one of them red flag very unprofessional.

After struggling online with the RMV for six months to overturn a license suspension, RMV of…read moreHaverhill was a breath of fresh air. My competency test instructor was polite and caring, firm but not intimidating. The other personnel we came in contact with from the greeters at the door, to the counter personnel to the eye test examiner put us at ease every step of the way. A huge sigh of relief and a big thanks to all. The small things make a huge difference!

Team at this library are very courteous and always helpful. They provide good pointers and ready to…read morehelp to make it a good experience with appropriate informatio. Keep up the good work team, Thank you for service and passion.

Just wanted to say the problem I had with two rude…read moreemployees was handled in a timely manner. Thank You

Accountability for all went in person to get a freedom of information report. He has been waiting…read morefor the report for over 3 months. They are trying to charge him for $1,50 for a report that should be free to new agencies. They are willing to get a lawsuit of $15,000 instead of just giving up $1.50. Why because the $$$ don't come out of their pocket it comes from the people

If you need to apply for a permit, Salem PD accepts your permits 24/7, not just during business…read morehours. Come in person, as mailed-in applications are not accepted.

The city's historical section is loaded with Cape- and Colonial-style buildings from the 18th…read morecentury, and the commercial focal point is Market Square, where the tall white steeple atop the North Church is the town landmark. The streets radiating from the square bustle with shops, galleries, cafes and restaurants. Boston is an hour away, and the White Mountains a 90-minute drive. Portsmouth's restaurant scene is diverse and growing, as is the region's cultural scene. And there is no shortage of fresh lobster rolls and fried clams.

I'm disabled with a fractured spine and the city won't give me a parking permit so I can park where…read moreI live like others can. I was laughed at by their workers when I explained I cannot walk a 1/4 mile to get to my car cuz it caused immense pain. Their stance was since I don't pay the utility companies myself becksse im disabled living on a budget that I don't deserve to be able to drive. They are fining me 15-30$ everytime I park on my street yet leave others alone, they also said because I don't have a handicap plate then I'm not really disabled and am faking it even though I had emergency surgery scheduled a month ago and had to cancel it because my doc said me having to walk like that after getting a fusion will destroy his work so city of Nashua has made it so I have to keep crushing nerves ahd my spinal cord risking paralysis because I cannot get my surgery now due to their refusing to give me a parking permit. The worse part for me is having my pain and suffering laughed at and looked down upon and treated like I'm better off dead cuz I'm just a scumbag disabled person, treated like I don't deserve to even own a car. I didn't do this to myself, I was hit by three different drivers that were sleeping at the wheel and lost everything I worked very hard for in life.. then to be treated like I'm not even an insect on their windshield because I'm poor now just feels so damn low. I had to quit my job as well cuz I was trying to work part time but I cannot walk a half mile a day to get back and to my car. So in perspective even Nicole at the mayors office told me they would help and to hang on for a call... instead they never called but did decide to tack on more cash to the fines they know I already cannot afford. Also Nicole telling me that I'm not really disabled if I don't have a handicap plate and in essence saying I'm faking and saying that somehow if they give me a parking permit to park where I live then they'll have to give a permit to 87k people that ask.. I fail to see how 87k people are applying for a permit to Park on my small road where I live. Maybe I need to just sign over my ssdi check to the city of Nashua since they don't feel I deserve to eat, have a job, to get surgery to mend my l5 that's split into two pieces Crushing my spinal cord and nerve root ganglion from l3-s1 which is extremely painful but the city of Nashua has openly decided I shouldn't even get my medical care cuz I'm just a poor nobody and not an athlete which is apparent cuz of neighborhood I moved to cuz my father just died few months back and I had to help my mom sell the family home. THANKS CITY OF NASHUA FOR LITERALLY DECIDING TO KEEP ME FROM SURGERY THAT IS URGENT AND FORCING ME TO SELL MY CAR AND MAKE ME QUIT MY JOB CUZ TO THE CITY US DISABLED PEOPLE ARENT REALLY PEOPLE, we are just scumbags they get to decide our life path and even medical care.

This place is so well organized. Taxes, car registrations as well as transfer station tickets are…read moreso easy to resolve. You guys are great,

How fast Susan mailed me my absentee ballot. She was so attentive to my needs. She always has a…read moresmile on her face and she's always willing to help.