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    4.3 (6 reviews)
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    1 year ago

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    2 years ago

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    2 years ago

    Very efficient lady at Window 1 processed my paperwork with a pleasant demeanor and offered to copy paperwork for my file.

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    2 years ago

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    8 years ago

    I was in and out today and had a great lady that was very nice and helpful. Had a very good experience.

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    Texas State Railroad Palestine Depot - TSRR30

    Texas State Railroad Palestine Depot

    3.7(120 reviews)
    40.6 mi

    Our family rode the Piney Woods Express in the Presidential Car, and it was the perfect finale to…read moreour East Texas vacation. We booked seats in the Presidential Car, "Miss Joyce," and the experience was outstanding from beginning to end. The car features a comfortable mix of couches and chairs, with seating selected when you book your tickets. It created a relaxed atmosphere that made the four-hour excursion feel special without being overly formal. Our train attendant, Miss Joyce, was absolutely wonderful. She was warm, welcoming, and attentive throughout the trip, and it's easy to see why the car proudly bears her name. When we arrived at our seats, each passenger had a complimentary bottle of water and a snack box filled with watermelon, grapes, pretzels, and cheese cubes. The trip began with a champagne toast for the adults and sparkling apple cider for those who preferred it, which was a fun touch that made the experience feel like an occasion. Additional drinks, candy, and popcorn were available for purchase throughout the ride, and the attendants happily took orders and kept a running tab, making everything very convenient. During the stop in Rusk, we had time to stretch our legs and enjoy lunch. A converted railcar serves as a concession stand, offering items like hot dogs, nachos, chicken salad sandwiches, hoagies, and pulled pork sandwiches, with the option to purchase meals that include chips and a drink. There are picnic tables available, or you can take your lunch back to the train while it's parked at the station. We later learned that meal pre-orders are available, although we didn't notice that information when booking our tickets. The return trip to Palestine was a little quicker but just as enjoyable. From departure at 11:00 a.m. until our return around 3:00 p.m., the entire excursion was relaxing, scenic, and very well organized. If you're looking for a unique family outing in East Texas, we highly recommend upgrading to the Presidential Car. Between the comfortable seating, thoughtful amenities, excellent service, and beautiful scenery, it was an experience we'll remember for a long time.

    My wife and I drove up from Austin for an overnight trip to Palestine, Texas, to take the evening…read moredinner train ride on the Texas State Railroad. We sat in the skylight car. Our experience was okay, but just okay. The train car was comfortable, though noticeably dated and in need of some freshening up. The bathroom was unpleasant -- no soap, no paper towels -- and it felt like the cars hadn't received any real attention in years. The train ride itself was pleasant enough, but too long for what it offered. The scenery consists mostly of trees lining both sides of the track, with occasional glimpses of meadows. Nothing dramatic. The train crept along at a snail's pace -- more, I suspect, to fill time than for any safety reasons. The midpoint stop was the highlight of the trip. We had dinner with live music in a lovely setting near a small lake -- genuinely enjoyable. However, the scheduled 1¼-hour stop stretched to nearly 1¾ hours, as we sat on the train for almost 30 minutes without moving before heading back. We arrived over 15 minutes later than scheduled. A few other notes: the train has no Wi-Fi, and the entire three-hour ride is accompanied by piped-in 1940s big band music. The first 30 minutes were fine; after that, it became tedious. Overall, I'd give this experience a 3 out of 5 -- and that's being generous, given the price.

    Photos
    Texas State Railroad Palestine Depot - Seating was in groups of 4 so our whole family was able to sit together.

    Seating was in groups of 4 so our whole family was able to sit together.

    Texas State Railroad Palestine Depot - The couch seats

    The couch seats

    Texas State Railroad Palestine Depot - Steam Locomotive 30

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    Steam Locomotive 30

    Social Security - publicservicesgovt - Updated July 2026

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