Excellent service. Quick oil change without much delay. Extremely clean service area.read more

I had a ton of issues with my Toyota Highlander but it's running like new now. Thank you so much…read more It was worth every penny and more reasonable than what I was quoted at other places.

Cristian was very helpful, he helped get the best deal and the best truck. Great service and very…read moregood customer service.

We had a great experience buying our truck. Friendly staff and they were very helpful. We have…read morehad our truck a month now and no problems at all. Highly recommend them!!!

If you happen to come upon this dealership! RUN! For your sanity RUN! I bought a car last July…read more2022, didn't receive my title that I was told would go to my bank within 30 days, it was not until my monthly payments went up with the bank I realized they never received the title. Called for weeks trying to get the title! No luck only to find out they declared bankruptcy! I had to title the vehicle for my self which cost me almost 2g! Keep in mind that they cashed my cheque and charged me all these fees for registration, title etc and still didn't provide the title! I made a complaint yo the Texas dmv consumer office, nothing came out of it. Their floor planner had to come and take all their vehicles off the lot because they owed them! I'm planning to sue this establishment as soon as I'm back on my feet for all the money I spent! Don't let them fool you with their great prices it's comes at a cost! Real buyer right here! If you want more info hit me up

Super attentive and helpful. Sincere recommendations and the Cars and trucks they offer are top of…read morethe line.

If I could give 0 stars I would. I was a first time buyer when I came to purchase a vehicle from…read morethis place and when I looked at the vehicle. The sales person said the carfax was clean and I didn't find out the Carfax was dirty until after all the paperwork was completed and I was left owing way more than market value for a car that wasn't worth half of that. Don't get scammed here!

**DO NOT BUY A CAR FROM MELENDEZ AUTO DEALERSHIP ON ALAMEEDA ST In EL PASO WITHOUT IT BEING…read moreINSPECTED BY A MECHANIC FIRST*** I would not recommend buying a car from this dealership at all !!! They sold me a car with major issues and I will tell you about my experience in this review... I would give them zero star's if I could! On May 4, 2022 I went in to look at some vehicles. I was told by Karen in sales after the 5th car that I had exceeded their 5 car maximum test driving and I couldn't drive any more car's. I wish I would of walked out at that point , but sadly I did not and boy am I paying for it now. I was so excited to get another vehicle after just being rear ended in a major auto accident the month before that totaled my Nissan Altima & injured me severely. I was between a Audi A6 & a Mercedes Crossover. Boy am I sorry I bought the AUDI A6 OR ANY CAR FROM THEM. AS SOON AS I DRIVE IT OFF THE LOT AT THE PRICE OF $23,495.00 ...WITH $21,000 IN CASH MONEY DOWN I STARTED TO EXPERIENCE ISUUES RIGHT AWAY WITH THE CAR I HAD JUST DROVE OFF THEIR LOT ... ALMOST PAID FOR IN FULL! At first the brake sensor light went on on the freeway going home... I took it to Brake Masters and it needed front and rear new rotors and front and back brakes and pads at the cost of 1,000.00. I called the Dealership Karen a very rude sales person that works there and sold me the car said "sold as is" after me insisting to talk with the owner which I might add has never called me. She said she would ask him about it. There was also a major piece of the dashboard I didn't notice missing behind the steering wheel. I was called back by Karen then told that to take it to their mechanic and they would fix brakes But, not the piece missing on dashboard. I wish I would of owner surrendered the vehicle to them cause this was the LEAST amount of my worries to come!! I started noticing the air conditioning wasn't working properly and then took it to the Audi dealership of El Paso at the cost to me of over $1,000 plus to have it serviced and checked out.. This took me over a month to do for cause I had given Melendez Auto Dealership all my savings and monies... so it took me a minute to get it down there and afford it. Well.. it has a broken Air Conditioning system, & major oil leaks from the engine and seals. There is approximately $3903.44 in repairs that need immediate attention. Not including that there was a $1,000 brake and rotor issue as well before I found out all of this! I called and Karen was very rude to me after I told her of ALL THE PROBLEMS WITH THE CAR I JUST BOUGHT FROM HER AND THIS DEALERSHIP NOT BEING TOLD to me THE PROBLEMS IT HAD!! Even when I called back she wouldn't answer the business telephone .. How rude! I am now stuck with a car with approx $3,903.44 in engine and air conditioning issues and even more problems!! I'm beyond upset that they would even sell me this car in this condition and give me a warranty that doesn't cover any of this AT ALL!!! The owner if he has any integrity or a conscious should contact me and do the right thing with this vehicle they had the audacity to sell me off his lot & not letting me know of the major underlying mechanical problems... That was sold to me at a very expensive amount, and almost paid for in total in cash by me... I gave them $21,000.00 of my hard earned money almost at the TOTAL COST of the vehicle was $23,495. 00.. Attached are the pics and proof of what the engine and other problems are... Who has the conscious to sell a vehicle at this amount in this condition ? I'm beyond upset & financially devestated due to their negligence and strait not being a honest dealership selling cars to people at such high amounts that shouldn't have any of these problems! I would gladly accept a call from the owner if he has the integrity to call me. Several text messages have been sent to the sales person Karen . Letting her know of the problems, with NO RESPONSE AT ALL BACK! ATTACHED ARE PROOF AND PHOTO'S... IF THIS IS RESOLVED AMMICABLY... I WILL GLADLY TAKE DOWN MY REVIEW! IF NOT BEWARE OF ANY PURCHASE! You will get ignored, and ripped off!

So today is Wednesday, a few days after purchasing the Lexus and the brake noise wasn't going away…read moreso I had scheduled an appointment at the Fox Lexus service department to check the front brakes. I get there and am promptly greeted by their service advisor. They take the car in and tell me the following - the front brake pads were installed backwards, the front rotors were reversed and there were no shims placed on the brakes.. I was like, are you sure and they said yes sir, the rotors are marked on the inside with an R for right and a L for left and they were installed on opposite sides as were the pads.. To say I was upset is an understatement, my wife and I could have been seriously injured... Kevin had been understanding throughout this ordeal. The worse part is the service manager couldn't even talk to me to reassure me they would get it right this time or apologize... No bueno, no bueno..

This is without a doubt my favorite car dealership in the Southwest! The easiest, fastest car…read moreleasing experience of my life! Tym Nash was my Salesmen and he did an amazing job of getting the numbers to work! Love FOX Acura Go see Tym and tell him Cyndy sent you!!

Drove in and there was no waiting line. They came up to greet me right away and ask what I was…read morelooking for today. Started on my oil change right away and I was able to be on my way in no time.

Great job and fast service. The young men were very helpful and made sure to check everything. I…read morewill be coming back for sure!

I've been taking my car to this shop for the past 5 years now and I would let anyone else touch my…read morecar. The mechanics are trustworthy, reliable and not over priced. Appreciate all their work

Fast efficient kind and respectable I'm new to El Paso and…read morefound this place from an employee from take 5 oil I'm really glad I found a reliable automotive shop

Went into to fix a flat on my Car and the technician attended us quickly and came back to show us…read morethat the tire had no leak and explained that it may have been the valve leaking he repaired the problem and charged us 0 zero ! Awesome job!

Ask for Michael Garcia and you will not be let down. He is truly a customer centered sales person…read more We never felt pressured and he was patient and very knowledgeable. I am definitely going back for our next car.