I waited until the last minute to decide to get my hair done for an upcoming wedding. I tried…read moredoing it myself and I wasn't getting the results I wanted. ( it was extremely hot and humid that day ) . I've driven by Root One Hair Salon and Spa and thought it couldn't hurt to stop in and ask if there was anything they could do for me . ( I didn't have an appointment ) I walked in and was greeted with a big Hello , can we help you ? They did exactly that !!! Kim and Faith were eating their lunch. Kim had a short break right after her lunch and low and behold, she transformed my frizzy , crazy hair into a stylish and long holding look . I can't thank Kim enough ! I went back again ( with an appointment lol ) and Kim cut my hair . It looks wonderful!!! thank you Kim , Faith and all the wonderful employees at Root One Hair Salon and Spa . I'd give you 10 stars if I could !! Thank - you

***UPDATE*** I filed a complaint through the BBB. The owner of the salon called me an outright liar…read moreand said that I was trying to scam her out of money, when all I wanted was an apology. I also forgot to mention that while I was there they had a horrible ant infestation that they were trying to quietly cover up by spraying Raid everywhere. I've worked in customer service based industries and this "salon" is by far the worst example of a customer service based business I have ever seen. Also, IGNORE their 100% satisfaction guarantee as they will not honor it, not even with an apology. WORST HAIRCUT EVER! I am so upset that I decided to get my hair trimmed here rather than driving the 3 hours to my old stylist. I went in asking just for a trim - I grow my hair out for the soul purpose of donating it to 'Locks of Love'. The stylist did not listen to anything I asked. My hair is uneven, the left side is 2 inches longer than the right and if I brush my hair out the ends are all uneven. I specifically said I did not want layers added to my hair and she again did not listen. The top portion of my hair is literally 5 inches shorter than the bottom portion of my hair. I work as a model/actor in addition to being a Marketing Exec - I had to cancel an audition I had scheduled this week because of this horrible haircut. The best advice I have for people interested in this salon is don't go!! In addition the entire experience cost me $75 - which is roughly $35 more than I ever spent of my old stylist.

No stars at all. Poorly done hair. No knowledge of toner. Fried hair with a straightener. Rude…read morestaff and talking shit about their fellow employees the whole time I was getting my hair done, very unprofessional and toxic atmosphere.

Sundara is my absolute favorite place in the whole world. Erin takes such good care of me and makes…read moremy hair beautiful every single time. I'm a pain in the butt and she always gives me exactly what I want. The salon itself is so cute and cozy. I always feel so comfortable and never want to leave.

I have been going to Influx for 2 years now and I absolutely love it! I have been to Zoe and Kate…read morefor services and they have been amazing!! They have been super accommodating and work well with my very long, thick, challenging hair! The salon is also very clean, aesthetically pleasing, and I look forward to going to my appointment every time! I am happy with my hair every time I leave! I am so happy I made the switch to Influx!

I highly recommend this salon! Staff is extremely customer focused and very talented. Color comes…read moreout perfect and hair just feels like new. Each client is treated with special one on one consulting. I just love it there!! Call and ask for Jacqui Barone - you won't be disappointed!!!

Went to Sarai after recommendation from one of her clients. So glad I did! It's been years since…read moreI've had a good hair cut. This is definitely one of the best...if not the best...cuts I've had. New to the area and so glad I found a new salon I love. The prices are also very reasonable.

Sarai is fantastic. This is one of the best haircuts I have ever had! Sarai gave me feedback on…read morewhat type of cut would work well for me, and when all was done and styled, I was so impressed to see how my hair looked and felt. She knew how to work with my hair texture, which has been a challenge for me with some past haircuts. In addition to being talented, Sarai is a lovely person with great energy - I left the salon feeling very positive, and excited to show off my new haircut! Will definitely return when it is time for another haircut. Thank you Sarai!

Love my stylist Kim Burke and Salon Trends! Kim has been my stylist for almost 15 years and has…read moremade me feel beautiful every time I have my hair done by her. She styled me for my wedding and is now cutting my 13 yo daughter's hair. She is simply the best.

I have been getting my hair styled, cut, and colored at Trends now for a few years. Danielle Ryder…read moreis one of the best stylists around! She always knows exactly what to do with my hair and I leave looking and feeling amazing. why go to Newbury street when you some of the best right down the street! The staff is very nice and the salon makeover also looks fabulous! I highly recommend this salon.

I can't say enough great things about Blossom Salon & Spa! Kusum truly does an amazing job and has…read morea real talent for highlighting your best features with every service she provides. She takes the time to understand exactly what you're looking for and makes sure the final result complements you perfectly. What really stands out is the level of service; you genuinely get Boston caliber quality right in Billerica. It's such a treat not to have to drive to the city, especially with ample parking readily available, which makes the whole experience even more convenient and stress-free. If you're looking for top-tier service in a welcoming, professional environment, Blossom Salon & Spa is the place to go!

Worst waxing experience ever! First off, I feel for anyone…read moredoing a Brazilian, you really need to get up close and personal, but this lady was violently up in my business! The most painful waxing I have ever had done. Not just a Brazilian but the legs as well. I left with bumps and burns, within an hour I had bruises around the follicles and blisters from the wax. Not all the hair was taken out and I'm stubbly 3 days later. Also the messiest waxing I've ever had. Should have realized as I entered that it was going to be bad because there was wax and oil splattered on the walls of treatment room. But I had paper and wax stuck on me til I got home. Truly the worst waxing ever. Please stop offering this to your clients, or hire someone who knows what they are doing

New owners, all the barbers in this place do is whine about new owners. Left this place two years…read moreago because the did not take walk in. So decided to go back as the new owner said they no Longer do appointments. Old fashion first come first serve or wait for you favorite barber to become free. Go in today ask for Chris, says do you have an appointment... nope I say ... ok no worries your next... wait 35 minutes guy walks in Chris says hi... Looks at me says sorry bud, guy had an appointment... again waited over 35 mins... says sorry have to take care of him... why the jack ass did not tell me up front. I could have done a few errands and come back... anyway they have lost my business and through social media I will let everyone know not to wast their time... again all they do is whine bout the new management. Just a reminder Rene has her own place in Beverly and Rob has moved on, not sure were he is cutting but hope to find him. Again do not go to Zollo's

M husband needed a last minute haircut for an unexpected meeting. She was able to accommodate!read more

Horrible. Asked for long layers and she didn't listen, just did her own thing. My hair is all…read moredifferent lengths and she left it absolutely bad.

I've Been getting my Haircut there for 15 yrs. she' s a very experienced…read more stylist, wash and cut. $20