This was my first time ever getting waxed and I was so so happy. As a plus size woman I was nervous…read moreand a little self conscious but my waxer, Osab, was so kind and professional. I felt like I was in good hands the entire time. The suite I was waxed in was incredibly clean and waiting room was comfortable and stylish. The receptionist was very sweet and helpful. Overall this place is so amazing and I am going to recommend it to everyone I know. Thank you to everyone who helped me today, you are all fantastic!

I've always had a great experience with European Wax Center, until this location in Gloucester…read moreopened. The past two times that I've had an appointment have been horrendous - one of those times, the specialist was the only one staffed for a Saturday, and she was two hours late to an appointment. The other time, I got a text saying that my specialist was going to be two hours late, yet again. I get there for my rescheduled appointment, and I'm told by the receptionist that the wax specialist isn't coming in at all (she was the only wax specialist staffed on a Saturday, just like the last time) and had to cancel my appointment in its entirety. It's just really frustrating because both times that I booked an appointment, it was for a vacation, so it was time sensitive that I got these appointments in.

I've been going to this salon for many years now (almost a decade)…read more every single technician there is so friendly, kind and are very talented artists and will work with you for whatever you need done. always a pleasure whenever I get to get my nails done there! and everyone always asks me where I get them done because they love the work so much

This has to be one of the best nail salons in Gloucester. You are greeted the moment you walk in. I…read morelike that whom ever is doing your nails/toes, they have a conversation with you, not just among themselves(like most places). They go above and beyond to make sure that you leave satisfied. Tom did my nails and he definitely knows his craft and is passionate about his job. I highly recommend this nail salon. Even if you're not a local and just a tourist, stop in if you're in the need. You won't be disappointed. At least I wasn't!!!

Eric did such a fabulous job on my nails! I came in with brittle nails and I left with this…read morebeautiful set! Thank you Eric & Mila Salon!

I see TD for hybrid gel every 3 weeks and she is always a joy! The salon is busy, well kept, and…read morestaff is friendly and accommodating! I am consistently happy with my service. Thank you Mila Nails!

I have been here and had a great manicure but most recent visit I had a pedicure. I wanted French…read morepolish and it came out as a smudged mess. The woman had no idea what she was doing. A second woman came over and attempted to fix it which only made it worse as it needed to be done completely over. Also, the young woman at the desk looked like she could have cared less about customers. Never again.

Excellent pedicure! Relaxed and comfortable atmosphere. Clean and comfortable setting.read more

Gale is my go-to for all of my skincare and waxing needs. She does an AMAZING job and is very…read morepatient. I am a very picky person with how I like things done and she is very good with me. She has my highest recommendation for ALL of her services.

From the owner: very busy bc i was near summer resort town, winter was slow. shop moved went to another location…read morebusiness good, mom got sick had to move to won location moderate now, by apt. only

New address: 85 Bass Avenue Just made appointment for a…read morefirst visit here.

I really love this place!! I just got my nails done yesterday, which are shellac and they look…read morefabulous!!

I made an appointment here for a blow out (summer '17) while in Gloucester from out of town for a…read morewedding based on the convenient location and good Yelp reviews. The whole experience was a disaster start to finish. They didn't honor my appointment time and had me wait over 30 minutes, did a TERRIBLE job with my hair, and to top it off charged me $40 instead of the $30-35 that was listed on the website at the time. I have normal/fine shoulder-length hair, not thick or course. I've never had such a painful blow out. The stylist burned my ear with the blowdryer, and left multiple round brushes curled (tangled) in my hair (why not use rollers?) and walked away while she took the trash out and started doing the towel laundry for the salon. So bizarre and unprofessional - I've never seen anything like this at a salon. My hair looked flat and frazzled at the end, and I was stressed out because it took way longer than expected and left me with not much time to do my own makeup before the wedding I was attending. If I had had more time, I would have showered at the hotel and redone my blowout myself. Oh, and she waited until the very end of the appointment to mention they were cash only - not sure why she couldn't have mentioned that when I was forced to wait 30 min when I showed up so I could have gone to the ATM them. Maybe they treat locals better here, but if you're in town for a wedding I cannot overemphasize AVOIDING this place at all costs.

Got an updo with Rosalie and loved it. I brought a few possible styles to show her, and she matched…read morethe style with the texture of my hair and did a beautiful job!

Really love this salon and the stylists! Going on several recommendations, I called the Hair and…read moreColor Studio on Main St in downtown Gloucester. Making an appointment was quite easy after I'd described what I was looking for. When I arrived for my appointment, I was offered my choice of assorted coffees, teas & freshly baked goods. My jacket was hung & I was given a tour. The salon is quite lovely. Each time I've been there, the staff has always been friendly, thoughtful, patient, & helpful. They're a real team of skilled pros. After I've spoken w/Kelly or Elizabeth at length, they asked questions & made recommendations based on the shape of my head, texture of my hair, preferences, & other factors. They really took their time working w/me & /(the other clients, I noticed, many of whom I know). Then they brought me back to the soothingly dimly lit shampoo room. They played soft music & explained the products they were using before they began shampooing, thoughtfully checking my comfort level w/the water temp, etc. The bonus is that they give you a Wonderful head & neck massage while they're shampooing & conditioning! Next come the warm towels on the neck--ahhh! How luxurious! They cut & styled my hair, making light conversation w/me and the others in the salon. They gave me tips & guided me through every step of the way. I loved my hair & have gotten many compliments & inquiries. And, to boot, the prices were so reasonable. The stylist explained to me that their notes go directly into the computer, "so we can keep track of what we did step-by-step & the results. Then next time, we can either duplicate that or make adjustments." And, they all work together as a team, so if my regular stylist isn't available & I'm in a pinch, one of the others can pick up from there. They also help each other throughout the day. It's "A Paul Mitchell Focus Salon" & the owner, Catherine is also a National Educator for Paul Mitchell. All the stylists have ongoing education which translates into the latest techniques & styles! It's been quite a pleasant, satisfying experience each & every time, & they have a wide range of services that I'll be trying. I am so happy w/that I wish I'd come here sooner!! (--Would have saved me a lot of time, $$$, & aggravation). Parking is at the metered street level, so plan accordingly.

This salon is fantastic…read more I walked in there a few days before Christmas and was very happy to book an appointment with Kiley later that afternoon. I had heard a lot of wonderful things about this salon, and Kiley specifically, so I was SO happy to be able to book an appointment with her. She really listened to me when I described to her what I was looking for in a hair style and we agreed on a layered, angled bob. She did an amazing job. I LOVE it. The salon is beautiful. Kiley gave me a little tour of the place before I sat down to get my cut and I loved the design. It was very warm and comforting to be there. The staff all seem really happy to be working there and working with each other. It really instilled confidence in me as a client knowing that the stylists are happy to be working there. After Christmas I went back for color and again, Kiley did a fantastic job. I was so happy with the results. It was exactly what I wanted. I think that if you're looking for a new salon, I definitely recommend The Hair and Color Studio. They're a very busy salon, so definitely call for an appointment first. But I promise you that you'll be very happy with your hair when you leave.

Great atmosphere for being pampered. I made an appointment within 1 weeks time . Angie did just…read morewhat I wanted . I will be returning.

I was in town on business and I needed to look my best. My friend recommended this salon, so gave…read morethem a call and scheduled my appointment. Emily nailed the look I was going for! She exceed my expectations. Told my husband I may need to fly to Mass every time I needed my Balayage hombre touched up because my stylist back in D.C isn't able to achieve the color transition Emily perfected. Thank you West End. I will be back!!!

The nail techs here are amazing and are being extra safe during these timesread more

. I was in town for a wedding and just walked in. They made me feel welcome They were friendly and…read moretook her time. My nails looked great and have lasted quite a while.