I called for an estimate. They sent out two people who thought they were doing the job, not an…read moreestimate. I told them I only wanted an estimate. They gave me one, then told me they had to charge $95 just for coming out. I was not made aware of this charge before hand. The lack of communication between their own people and their customers is appalling. This busines is SHADY.

I would definitely recommend Great Lakes sewer and drain. They have qualified helpful employees…read morethat got to my problem quickly. They came to my problem with the right equipment and did a great job. I got five star service and they were easy to work with!

My past experience with this company was excellent 10 years ago…read more I had such a bizarre experience with them trying to set up an installation appointment this month I don't even know where to begin.

I needed a hot water tank but not immediately. Was told it would be "$1070." As I've been screwed…read moreby so many contractors I asked, "Does that include the tank, installation, labor..." I was interrupted pleasantly and told, "It includes everything." I asked about a warranty and was told 7 years. I don't see anything with the manual stating 7 years. Also don't have a card to fill out for the warranty. Plumber came and was efficient. Gave me a bill for $1695! I said, " I was told '$1070'!" He said he can't remember the last time they did it for that price. After he said that I had a "flashback" that this was not the 1st time I was given a price over the phone and a higher price on the bill. When I called to discuss lowering the bill I was screamed at! She said, "I'd never give that price." I said had she quoted me $1685 I would have called around." She kept screaming, "You talked to me! I would NEVER say that price!" That evening after I had somewhat calmed down, I looked at the bill. Noticed that I was given the info. about the tank. I Googled the tank and the cost of the tank... $1069.29! She had mistakenly quoted me the price of the tank only! Who needs to $1070 water tank if it's going to break down in about 7 years. I've been using Pilewski for a few years now. Not the 1st time I was given a price over the phone and another at billing. Apparently worked it out that time as I continued to use them. Not the 1st or the 2nd time I've been yelled at by Kim. It is the last time though. This has been my worst experience with Kim. She did finally give me $25 off of the bill but it's not enough for her mistake on pricing me just the tank (before taxes) and all the yelling she did! Sad to cut ties with a great crew of plumbers.

This company was hired by the builder who built my home, they neglected to install a gas line in…read morethe laundry room. I contacted my builder who contracted them, I also left several messages over the course of 2 weeks and received no response. i had to hire another plumber to run the line that they were paid to do but never did. Horrible business practices.

Refreshingly professional company. They replaced our hot water tank with out any issue. A great…read moreexperience from start to finish. We would use you again in a heartbeat. :)

this company is a joy to deal with. they installed a gas oven last year and we were so pleased with…read moretheir service, we had them install an ice maker today. The gentlemen were so pleasant and efficient they were in and out in a flash.

From renting to owning, we have used Flick's services. No surprises, communicative and respectful…read more The work they provided was exactly what was requested and the price was always reasonable. I don't trust anyone else.

This company is great! Very fast and the installers are very informational and knowledgeable! In…read moreparticular a young man by the name of Damien. He was very respectful, helpful and knowledgeable through the entire installation process of our new furnace! Definitely reccomend this company!! Thanks again TJ's and Damien for your great service!! 5 stars!!

we felt the service and representatives were great with…read moreanalyzing a continued leak of our toilet. they were very responsive but did not follow up with promised warranty documentation even with repeat requests to do so.

Jake Barr and his crew are excellent at what they do. Their work is solid, transparent pricing and…read moretimely response when an issue arises. Highly recommend to anyone.