I have had a very disappointing experience with this office and ultimately did not feel that my concerns about my health were taken seriously. I came here for help with perimenopause symptoms I had been experiencing. During my initial blood work review, I mentioned to Dr. Kenneth McWilliams that I had discussed my results with a trusted RN friend who specializes in hormone therapy and perimenopause care. Because she is licensed in another state, she was unable to treat me, but she helped me better understand my lab work. I was not questioning Dr. Kenneth McWilliams expertise; I simply wanted to compare and confirm recommendations. However, the he seemed offended and emphasized that he had been doing this for more than 20 years. I was also taking notes during the appointment because I am not a healthcare professional and wanted to remember and understand everything we discussed. At one point, I was jokingly asked if I was a "spy from another office," which made me feel uncomfortable and dismissed for being engaged in my own health. We ultimately agreed on a treatment plan, which included starting liothyronine despite my thyroid levels already being within the normal range, to optimize it. About a month later, I began experiencing unwanted side effects and reached out to the office seeking guidance. I left messages and did not receive a response for the remainder of the day. I called again the next morning, left another voicemail, and still received no response. When I followed up a few hours later, I was told they had been busy. I understand that medical offices can have hectic days, but when a patient is experiencing side effects from a prescribed medication, timely communication matters. Even a quick acknowledgment or reassurance would have gone a long way. For a practice that focuses on optimizing health and wellness, I expected a higher level of responsiveness and patient care. I did not feel supported nor cared for when I needed help, and because of that I will be seeking care elsewhere. read more

I was treated like a child when I first walked in. As if I didn't know why I was there and since then it's been pretty consistent. I come in to dump blood based off blood work from a different office and the receptionists tried to convince me to get a new blood test. Months later I come in to get a blood test and when I explain I just want the results emailed to me the receptionists looked at me like I was insane. A few days later I tried to set up an appointment for a adhd evaluation and they tried to tell me I needed to come in and reveiw my bloodwork for them to prescribe me anything... Which come to find out they don't actually prescribe adhd medication. Just my experience but I would find a different office if you want to have any input on your healthcare. read more

My husband got me a gift card for this place last year but since we live out of town I was just able to use it. When I called to make an appt they said they don't do gift certificates. I had to email a picture of it along with the charge evidence on my husband's credit card. They finally believed me and I scheduled my appt. I asked how much per unit for Botox during my time with the doctor and he said he didn't know so he sent in the lady who handles that. When my husband bought the gift card they had said it was enough for 40 units plus tip. This lady told me for 40 units would be about $30 over my gift certificate value (never mind a tip). I asked about it and she said that included the $120 consultation fee. I have been getting Botox for 7 years and have never once heard of this. They ended up waving it and saying now my total would be about $17 under my gift certificate total. That's a difference in price of around $47, not $120. The whole place seemed sketchy- they never wanted to give me a definite price per unit and didn't seem sure of themselves. Moving on to the actual Botox. It took about an hour before they actually did the Botox. Ridiculous! He uses a surgical pen that leaves marks for about 24 hours instead of the white pencil most places use. I am 8 days post injection of Botox and my forehead still feels like I ran into a wall- it is so tender and sore! This is not normal for me or for anyone. I also had more bulging than ever before. The people were nice enough but didn't seem to like my questions regarding pricing. I definitely would not recommend this place or go back. I was highly uncomfortable the whole time. read more

Dr. McWilliams is the best! He is excellent at helping his patients feel comfortable and is very informative. He doesn't push anything you are uncomfortable with or unsure of. He took extra time out of his day for me when I had a concern to make sure I felt better about the treatment I was getting. The staff is also amazing, the front office is very friendly and helpful and the nurses are very sweet. I would highly recommend Solaris Medical Wellness! read more

I've been seeing Dr. McWilliams for over eight years. I can always depend on Dr. McWilliams to listen to my concerns for as long as it takes for me to explain. And he clearly explains the answer to my concerns in language I can understand. He is willing to order scans that I need as well as prescriptions. He has no problem with me coming to his office with my trained and registered service dog. For me, he's the best PCP ever. read more

Solaris Medical Wellness - Charley the service dog - Medical Centers Near Me - Chandler, Arizona

I wouldn't recommend this place to my worst enemy. BEWARE. I found them on IG from some promotion they were having for testing hormones for $47. So I thought "why not" and when I got there is was weird because the doorway said "Solaris Dentistry" so right off the back I was a little weary that I was in the wrong place, but I walked in anyway for my appointment and the lady seated at front desk was intently staring at her computer and ignored my very presence. When she finally looked my direction she addressed me in the most rude manner like I was annoying her by being there. She took my credit card for payment and I sat down. Eventually I was called back, blood drawn, and the nurse left without any sort of explanation on what would happen next. A few weeks later I was called to let me know my results were in and I asked if the doctor could give them to me over the phone to which I was rudely told "We don't do that because the doctor is going to talk to you about the plans we offer to sign up for based on your results". It became quite clear at this point that they were more interested in my money then as a person and my health. I declined to come in for the results. So fast forward MONTHS later and I received a bill in the mail for $1600 for the blood draw!!! Long story short - if you wanna get ripped off - by all means go to this place. read more

Dr. Kenneth McWilliams and his professional staff are committed to optimizing your health and well being. His methodical approach begins by actually taking the Time to understand YOU and what you're dealing with ... not just your symptoms or ailments. You're not just another patient to them, and he's not your average doctor. After taking the time to understand what you're experiencing, they do a thorough job explaining in layman's terms exactly what our intricate system is telling us. Solaris has been a vital part of staying healthy and functioning at my best, and I appreciate clear and consistent communication who I can always depend on to give me a proper plan of action. I feel so grateful to have found this clinic because there's nothing worse than a lingering issue, that has been coated but never fully treated. There's no "bandaids" or temporary solutions here, longevity and having you back to feeling your best is their focus and there's no doctor I trust more than Dr. Ken and his staff. read more

I was recommend this place by a friend as I was experiencing a lot of shoulder pain due to an injury. Dr. McWilliams was very knowledgeable and was able to come up with a treatment plan that yielded extremely positive results. The staff was very professional and I was impressed with the quality of care I received. I would definitely recommend Solaris Medical Wellness to anyone looking for an excellent doctor. read more

Solaris Medical Wellness - Medical Centers Near Me - Chandler, Arizona

I have been trying to schedule an appointment for 2 solid weeks. Every time I call, an answering machine picks up. I have left 4 messages, all unreturned. I filled out the form on the website, that went unreturned. I called again yesterday-actually got to speak to a live person, but she wasnt the receptionist so I was asked to leave a message. I voiced my concern that I never get called back, but the women assured me someone would call back. No one ever did. I have only EVER encountered this issue 1 other time......wondering if this is a Phoenix thing? Im hoping the owner/Dr of this office sees this and replaces the receptionist. I cant imagine how much business they have lost. read more

I have been going to this doctor for a couple of years now and refer him to everyone I know. I'm 55 and I am being completely honest when I say he is the best doctor I've ever had. And I have seen plenty of good doctors! He really takes care to do comprehensive blood work and explain how everything works. He will and has taken more than an hour with me to make sure I understand the what and why. If you are looking for a competent, caring, and responsive doctor then look no further. read more

Finally a Doctor that really knows his stuff and has a great staff. I have wasted thousands on other clinics with no results at all. Just started a few weeks ago and already feel better and all of my issues are heading in the right direction. I have body chemistry issues that are literally out of my control, Dr. McWilliams is the first to tell me that and fully explained why and how it all works. Being in my mid 40s I just couldn't understand how a balanced diet and working out was panning no results for me, he explained it and set me on a course of repair. Already solved my energy and strength issues and had a 12.4 pound weight loss the first week with very little effort. Be ready for an education, he spends quality time and fills you in on everything. I will continue to go here, excited to see the results a year from now. read more

You will be hard pressed to find a better overall experience than the care you will receive at Solaris .Dr Ken's expertise is evident immediately and his ability to listen is one of his best skills. The staff is pleasant and as discreet as you need for any and all of your calls. They always greet you warmly and keep Dr Ken on schedule ! read more

I cannot say enough good things about the quality of care I received from Dr. McWilliams. He and his staff are always extremely helpful and go way above and beyond. After my extremely positive experience at Solaris Medical Wellness I can honestly say I wouldn't go anywhere else. I highly recommend him to anyone looking for an excellent physician. read more

My whole family has been seeing Dr Ken for 8 years. He's the best. He takes his time to listen to your concerns, talk about options and do the tests needed to pursue positive results. He's very thoughtful and thorough and his staff is as well. I highly recommend! A rare gem!!! read more

Could not be more happy with level of care I received at this office. I went here for physical therapy after a car accident I was in while traveling out of state. Dr. McWilliams is VERY knowledgable about his craft and if you don't believe me just go into any room in his clinic and see the plethora of degrees and certifications he has. He truly has a passion for helping folks. Rebecca at the front desk was very nice and extremely helpful during my therapy. Highly recommend this clinic. read more

Best place I've ever been. Rebecca is very knowledgeable caring and very professional. Very concerned how you feel with medication that your taking. Making sure you have no side affects, or what else they can help you with. I will not go anywhere else for my TRT. It's great when you have people like her that car. Great job Rebecca. read more

I was so hesitant to make that first appointment and kept putting it off, but I'm so glad I finally did make that call. I've been seeing Dr. Ken for almost 2 years, and I'm feeling better now than I did years ago! Getting older can be "not so fun", but I now know that it doesn't have to be that way. With the combination of nutrition, fitness and the right balance of hormones, I can definitely say I have a better sense of well being and outlook. My husband also says that he notices a big difference in my attitude and there's something to be said for "happy wife happy life". ;-) I appreciate that Dr. Ken is personable and takes the time to listen and to ask questions. And a big shout out to Rebecca too! Always greets me warmly and takes the time to answer any questions. Thank you! read more

Dr. Ken has been helping keep my family healthy for a few years now. From adjustments, trigger point injections, general medical care (cold,flu etc.) to pain management and therapy from various combat sports injuries. Dr. Ken and his staff will treat you with the utmost respect and care. read more

I found Solaris 6-7 years ago and religiously seen them almost weekly. Dr. Ken really understands the human body and what happens as we age. I highly recommend! read more

Dr McWilliams pays close attention to you & gives the time & thoughtfulness to give you good feedback & excellent care. The staff is also very good & they don't keep you waiting read more

Can't say enough good things about this place. Competent, friendly staff. Dr. McWilliams really takes the time to understand your needs. Absolutely wonderful experience. read more

My experience at Solaris is different than a traditional doctors office. The staff is friendly and Dr. McWilliams has a foward looking approach. The Doctor takes extra time to listen to all of my concerns and he has helped me with a number of health issues. Health issues such as controlling blood markers and simple things like allergy remedies. Ofcourse one of the big ones was relieving my back pain. Whatever your health issues, Solaris in Chandler can help. Highly recommend! read more