Mixed experiences here. They handle basic dry cleaning very efficiently and do a great job…read more Tailoring and alterations are another matter. When they accept items, it takes a long time. Then most recently, I came in with a pair of pants with a broken zipper. They told me they were too busy to do it. I have given dry cleaning business to them for years, and all I get is "too busy."

I'd give Six stars if I could. I have used Sams fairly regularly for 3 years, plus mostly for mens…read moredress shirts, suits and jackets and every time, every item has been perfect and it is usually done in just 3 or 4 days. I see a few comments they are pricey but... They were priced about the same as a couple of other cleaners in the area when I was first trying others. looking for a cleaner, but I'm not bothering to shop price since I have always received such good service from Sams. There are times when dependable good service is more important that price, plus they have to be in the ball part or they'd not stay in business. The parking lot can be a little tricky getting in and out of, but if you can avoid commute drive time its not bad. I'd highly recommend

I was in desperate need of a tailor who could do a quick alteration to my suit coat. They were…read moreable to expertly tailor my coat in record time...and for a very reasonable price. I'm both thankful and impressed. They definitely went the extra mile to satisfy me. I recommend them and I will certainly be back.

Took 3 garments here to be dry cleaned. One dress, one jumpsuit, and a beaded shawl. The employees…read morehere are very professional and up front about pricing and estimated timelines, especially for beaded items. Everything was ready when estimated. Pay upon pick-up. The value was fair for the quality of dry cleaning they provided on my items. They also do wash & fold laundry services.

They did a great job for me. Certainly much more careful than a certain grocery store chain that…read moreonce brought out my sweaters on metal hangers. Really appreciated the extra care!

We have been using this dry cleaner for 10 years and have always had excellent service. However,…read morethe last couple of times, we have had very poor service. I sent in a blazer for dry cleaning (it was never returned and lost); and somethings were handed back wrapped in bags that were not cleaned. I am not sure what happened. Hopefully, the problem is fixed because we really did like them.

Excellent customer service. Quick service. Try them out! Good discounts too ..... .......read more

We live 10 miles away, but find it worth our while to travel that distance for prompt service and…read moregood work. "Smoky" must have had nose and/or brain damage from excessive smoking. And no, I don't think I'm related to the owner/operator, because I don't even know who it is/they are. - R F

I have used Esquire for nearly 40 years. Contrary to the prior reviewer I have found them to be…read moreextremely professional and very concerned they do a fine job for their clients. Mistakes happen of course. But any problem I have had has been fixed quickly and at reasonable or no cost.

Wow just wow Landed…read moreat this place walked in and machines are all flagged not to use. After the lady works there talked it all up on phone. So drove 15 plus min to get there to no machines working. Further more no bathroom 24/hr what?! Ya can't come in for family of 5 and do laundry not anything working to wash clothes So the place sits wide open 24/7 doing nothing. No bathrooms No working machines ( and they don't say out of order just do not use) so like is that for laundry service then to use those??? idk But why bother paying utilities and heat like that if no one is able to use it at all Just a warm place to be I guess idk But laundromat it is not.

I've been coming here since I've been a kid and ever since they got new ownership it went to total…read moreshit they can't really maintain anything They have like close to 23 washers and only 5-6 work and there is 3 big load washers and only 1 works but doesn't fully spin the water out of the clothes If I could put negative stars I would

DO NOT USE THIS PLACE! I brought my wedding dress to this place to be dry cleaned before getting…read morealterations. I picked it up before taking to get altered, and the owner brought the dress to my car, saying she didn't want me to put wrinkles in it. I got to the alterations place and realized there were stains on the inside of the dress that were not there when I dropped it off to be cleaned. I called and explained this to the owner, who then claimed the stains were there when she received the dress and that she couldn't get them out. (They were in fact NOT there when I dropped it off, and if that were the case, why would she not say anything to me when I picked up the dress?) Now realizing the whole reason she walked the dress out to the car for me was because she didn't not want me to see the dress, I drove back to her business and demanded a refund. The full amount was $180, but she then refused to refund me the full amount, and took twenty dollars off for a shawl part of the dress that was detachable- which was NOT a separate charge on the receipt, but was included in the $180. So she essentially stained my wedding dress, lied about it, and refused to pay me back the full amount. I WILL NEVER GO HERE AGAIN, AND NEITHER SHOULD YOU.

Excellent alterations. Fast service and good atmosphere. Nice dressing room. The owner is a…read morelovely Lady and very accommodating. I had my.dress, for my Grandsons wedding altered at a.different location. He made a total mess of it. City Dry Cleaning made it right and had it ready for me the next day ​

Akiyo is the owner and operator and she is terrific. Akiyo took initiative to replace a missing…read morebutton on my shirt -- hard to get that service. Covid has impacted this small business so let's support a local family. I am grateful to find a laundry service who takes so much pride in their work.

This place is a joke, I have been waiting for the big washers to be fixed for over 3 months and all…read morethe dryers are almost out of service, I'd say there are maybe 6 small washers working, LOST MY BUSINESS

THE OWNER SHOULD BE ASHAMED OF HIMSELF!…read more Terrible what has happened to this place. Most machines do not work, but you don't know that until you load your laundry into them. Everything is filthy -- floors, walls, tables and machines. There is the smell of feces emenating from...somewhere. Two laundry carts in the entire place and only one is able to be wheeled around. Lint traps are probably never emptied as the dryers smell like they are burning and the smell leeches onto your clothes and linens. Oh, yeah, and a huge crater-sized hole in the parking lot as the cherry on the cake of your traumatic laundry-doing experience. Raised the prices and lowered the quality. If the owner of this establishment presents his business to world in this condition, I can only imagine what his own home looks like -- a stinky pigsty. Stay away.