If there was a way to leave negative stars I would leave 3. Ironically, the quality of care is…read moresuperb, but the quality of customer service and billing is atrocious. Typical I suppose of a pseudo state run organization. The people charged with the billing and service side are seemingly inept, uninterested and take no responsibility. After finally solving a $300 issue regarding a covered procedure that was improperly coded, which took no less than a 15 phone calls and 5 months, i was told I had a credit balance. When I inquired as to if/when the credit would be refunded I was told it could take 30 days, because "they have thousands". Well, it's already been months and no refund. I think I know why they have thousands of refunds to process...like I said, inept. Way too much trouble for a routine physical.

This is the place to go. Wall-to-wall helpful people. Even if you're on an HMO with all of it's…read morebad reputation, if it includes this group, you're fine.

I guarantee there aren't enough characters allowed in these reviews for me to express how strongly…read moreI recommend Dr. Tattini. But I'll try to summarize. I went to see Dr. Tattini after a very troubling consultation with another surgeon in Bloomington. The other surgeon was very short with me and told me what I wanted to do was impossible and I didn't feel that he was really even listening to me. I went away from that appointment less $100 and a little bit of my dignity. Thankfully I didn't give up. On a friends recommendation, I contacted Twin City Plastic Surgery. When I called, I was put on the phone with Alex. I felt immediately at ease. Where the other office staff was short and disorganized, Alex was warm and listened to what I was saying and made me feel like I was a friend. At my consultation appointment, I met Alex and also Regina, both incredibly kind and efficient. I'd had a mastopexy and lift with implants 8 years prior and have always felt far too large. At that time I really didn't know what I wanted because I had never had enough lift to even measure a size, I just wore several sports bras to sort of smoosh them into place. So I ended up huge. Dr. Tattini came in and measured me and we talked about what I was looking to achieve and what he would feel comfortable doing. It was like talking to a friend. A very knowledgeable friend. I did not hesitate. I made an appointment for the surgery right then and there (and by the way, the price I was given at the first consultation, for half of what I wanted to have done, was $4,000 higher than Dr. Tattini, and didn't include consultation or lab work). His office is located above an outpatient surgical center, which is where I reported for surgery a week and a half later. I will review the surgical center separately but they were also amazing, and I was treated like I was cared for and not like I was just another patient to be shuffled around. After surgery, I spent two 1/2 days home from work and have since eased my way back into normal life. What I had was a pretty major surgery. 4 hours. And the result? Perfect! I feel confident wearing clothes, I feel like I can dress in a way that makes me feel modest and tasteful now that I'm not so large. I know what I asked Dr. Tattini was a tall order and he and I did talk about the possibility that he might not be able to get me both lift and size reduction as much as I wanted because they are sort of opposing forces. But he did. And I am so very grateful. It's all about being able to feel comfortable on your own skin. I was able to buy a beautiful dress for the Easter service at church and for once I felt like a normal woman, not a circus freak. Every follow up appointment I've had has felt comfortable and easy. Regina and Amanda removed my stitches and we talked and laughed the whole time which really helped distract me from the crazy itching! The staff is amazing. Scheduling is easy. Dr. Tattini is some sort of miracle worker. The outpatient center is wonderful. Do not waste your time and money getting a consultation for surgery elsewhere. Honestly.

I met with a few plastic surgeons before having a consult with Dr Tattini and it was an easy…read moredecision to stick with him and his team once I met with them. I felt completely comfortable and confident in their knowledge and expertise. I am now a few months past my surgery, and I couldn't be happier with the results. I highly recommend Dr Tattini and his team to anyone looking for a plastic surgeon.

Dr. Randolph and her entire office have been the absolute best to work with through my procedure…read more Everyone from the front office staff, to the nurses have been professional, helpful and so encouraging. They helped work with insurance again and again to help get my procedure covered. They were always available to answer questions- no matter how many I had. Dr. Randolph is amazing! Her work is the very best!! My surgery went smoothly and my recovery was easy. At each follow up appointment, she took the time to make sure everything was healing correctly, answer my questions and was always so excited for my progress. I HIGHLY recommend talking to Dr. Randolph for any of your plastic surgery needs.

I had a mole removed 8 years ago by Dr. Randolph and it left a horrible scar. When I got the…read morestitches out, it was obvious already that there would be a big scar. Dr. Randolph told us because of the placement of the mole, a bad scar was inevitable, yet we were pressured into plastic surgery for minimal scarring because I was young. You can see each individual stitch, and the skin is very thin and often still irritated. The only solution offered was to reopen the scar and re-stitch it, which is not something I would ever do at this office. Again, this was many years ago, but I thought it was worth sharing.

When my dentist of over 25 years retired, I went to Dr. Luker based on recommendations from friends…read moreand coworkers. Wow. I was not displeased with my old dentist, but Dr. Luker and his staff are on a totally different level. His intake process was amazingly thorough. Every time I see him or his staff, I'm so impressed with their professionalism, "bedside manner" (is that what you call it with dentists?), skill, and expertise. And as much as I liked my old dentist, I wish now that I had been going to Dr. Luker all these years. I'd give them six stars if I could.

Dr Luker and his staff are incredible. I highly recommend their office to others looking for…read moregeneral dental services or cosmetic dentistry including teeth whitening.

Dr Baker will criticize everything and insult every inch of you. No one is immune man or woman. If…read moreI weren't so kind while I was being belittled by Dr Stuart Baker I would have mentioned how his plastic surgery on himself had turned him into a pale wooly worm who looks perpetually surprised. He only thinks of his pocketbook and has a complete disregard for people's feelings Save yourself and run

From the owner: The Center for Cosmetic Medicine in Decatur is led by plastic surgeon Stuart Baker, MD. Our office…read morespecializes in breast augmentation, liposuction, facelifts, & more! We develop individual relationships with our patients and establish an exceptional continuity of care -- something we believe helps ease the anxiety that can naturally occur with any treatment. Whether you are ready to begin treatment or you simply need compassionate answers to your questions about plastic surgery, you can count on us. If you're unsure where to start, we invite you to reach out to Dr. Baker to schedule a confidential consultation. You will be able to discuss your plastic surgery goals and learn what options are a good fit for your needs.

I've been here several times now and feel comfortable. The staff are great. The conversations are…read moreinteresting. Music is nice. The dentist put my mind at ease and she her sense of humor is amusing and I left this place feeling like I spent the morning with friends. I would definitely recommend Prairie Dental Group. Tanya DeSanto,DDS is an awesome dentist!

From the owner: Prairie Dental Group provides general and cosmetic dentistry with derma fillers and botox to…read morepatients in Springfield, IL.