Very satisfied with our Sparkly Cleaning Service experience! Upon moving out of our condo, we…read morewanted to have it deep cleaned to best be set up for showings and selling. Sparkly came up high-rated on Yelp so we decided to give them a go, and are happy we did! Booking the service was seamless! Both Crystal and Vanessa were very responsive to my emails and flexible with a small, last-minute changes I needed to make in terms of date/timing and entry instructions. It was easy and clear what each of the cleaning options where, as well as the additions you could choose. We added on cleaning inside the fridge and cabinets, which was totally worth it. The cleaners arrived on time and let themselves in via the lock box we left for them. When we returned to see how the cleaning went, we were very pleased! Everything felt so fresh - just what we were looking for. I wouldn't hesitate to use this service again.

I reached out to Sparkly Cleaning Service after searching for a company to provide regular cleaning…read morefor my home. I live with my partner, and we do not have any children or pets. After initially contacting them, they asked me to send pictures of my home so they could evaluate the cost of the service. Following several exchanges via email and phone, they scheduled a team of two cleaners to come to my home for an initial cleaning, which was intended to be repeated bi-weekly. When the team arrived, their demeanor felt uncomfortable from the beginning. They seemed somewhat cold and distant, and I felt as though they were looking down on me. While my home certainly needed routine cleaning, such as vacuuming and dusting - it was not cluttered or excessively dirty. There were no conditions that could reasonably be described as hazardous or unsanitary. I asked the team to use my personal vacuum cleaner rather than one brought from other homes, as I prefer not to use equipment that may have been used in houses with pets or children. I also have a high-quality vacuum cleaner that works very well. They agreed and began cleaning, though their reserved behavior continued. At first, I assumed they were simply quiet or reserved by nature. However, the situation changed when one of the cleaners entered my bedroom and saw a photograph of my stepdaughter, who is Black. For context, I am Asian. After seeing the photograph, the cleaner suddenly said, "I can't deal with this. I can't do this." When I asked what she meant and requested clarification, she simply said, "All of this," and walked out of my home. Shortly afterward, I received a call from Jennifer from the company, who said, "I'm so sorry, it didn't work out. This is more than we were expecting." Because the cleaning was not completed, I asked about the charges, and they assured me that I would not be billed. The behavior of the cleaning team was shocking and deeply upsetting. I left the interaction feeling as though I had somehow done something wrong, even though I had done nothing inappropriate. After this experience, I contacted Two Maids, and Ivette coordinated a team to come to my home. Their team was kind, professional, and welcoming from the moment they arrived. They had no issues using my vacuum cleaner, in fact, they complimented it. They cleaned my home thoroughly from top to bottom. I was extremely pleased with their service. Based on my experience, I would recommend Two Maids over Sparkle Cleaning Service.

We had another great experience using Great Lakes. They have been cleaning our carpets for over 10…read moreyears and have always done an amazing job. The wear and stains on our stairway carpets were no match for the thorough and professional work of Great Lakes & Upholstery Cleaning. Easy to schedule and great communication! We highly recommend using them.

John was prompt and reasonably priced, carpets look great! He did an outstanding job and was…read moreenjoyable to talk to! I will definitely call him again next time we need carpets cleaned!

Used their move out services in June and I was extremely happy with the whole process. It also…read moreseems like if you take advantage of their routine cleanings, they have a great system set up. Cleaners arrived not just on time, but early, were very kind and polite, and did a fantastic job. Will definitely be using their business again!

Staff was very kind, quick to respond and pleasant to work with. I especially asked for a deep…read moreclean with more attention to windows and doors. The doors looked great! I wish the windows were done a bit better since they were still dusty and dirty. I asked for a deep clean of the stove and it still needs some elbow grease. The sinks needed a little more love as well. When I walked into the house after they cleaned it, it smelled clean and fresh! All trash was thrown away and taken care of- nothing to do on my end! I paid about 215$, and I would consider booking again once I'm fully moved in as well.