Andrew Gross was a life saver. I had spent days trying to plan a family vacation for 14 at an all…read moreinclusive with a good beach at the resort. I cold called Brentwood Travel out of desperation, and Andrew took my call. He helped me to navigate the multiple room requirements, airfare from multiple cities with specific seat requests for planes and more. He worked within my budget. We haven't yet gone on the trip but I am confident it will be great.

Allie E at Brentwood travel was outstanding. Her responses were prompt and thorough, and she…read moreprovided exactly what I asked for/needed. I will definitely be using her for future trips!

Beth Yarus once again booked a complicated trip for me today. She is exquisite in her attention to…read moredetail and timely responses to my questions. I am so highly satisfied. She, and Travelmasters, are wonderful to do business with.

I have booked several cruises through Beth with Travelmasters, as well as associated…read moreairfare/hotel/transfers. They continue to exceed my expectations in terms of competitive pricing and high quality experiences - both in their planning and more importantly the end product - the travel experience. They have helped me with personal and business travel since 2001. I highly recommend them and they are our ONLY travel planning resource.

Marcie created a fabulous trip for my husband and I to Costa Rica. We wanted to venture away from…read morethe typical areas and explore the OSA Peninsula. From the moment we stepped off the plane in San Jose, we were well taken care of. The transportation arrangements (private drivers, boat guides, Sansa prop planes) put us at ease and our lodging and meals (one resort was an all-inclusive) were fantastic! We had several excursions planned which were a mixture of hikes, snorkeling, whale watching and exploring the National Park. Everything was beyond our expectations. I've booked many international trips with Marcie and her team, and she provides great customer service and memorable trips for us.

Marcie from Travel Leaders did it again! My daughters and I had Marcie plan a summer vacation for…read moreus. We ended up in a Secrets all inclusive resort in Cap Cana, Dominican Republic. The resort was absolutely beautiful. The food was wonderful with lots of gluten free options for my daughter with Celiac disease. And the staff was perfect, friendly and accommodating to all our wants and needs. I would definitely recommend Marcie and the Secrets resort in Cap Cana!

Just spoke with Rob after booking airfare through Jan's Travel in June 2023 for Holy Land Tour and…read morenow with all the violence we decided we are not going to Jerusalem. . He: Rob said we could get a credit on our airlines to use up by June 2024.... It was so awesome to hear they could help us. Great Job Rob! Thank you so much...Happy Customer***** Victoria F. M.

We went to Rob to get information and help with our first ever river cruise. We didnt get much…read morehelp in making decision on where and what line to take. But after we decided and Rob booked, we didn't get any help with any other details of the trip. We could have booked directly with the cruise company and gotten as much or more information. We had to practically beg for info we needed from him with repeat emails and phone calls to get information.

Ari from TravelPlex is amazing! We have been going to him for years and he has always booked the…read morebest vacations for us! We just booked a vacation with him to Arizona and he worked with me so we would have exactly what we wanted. Thank you so much Ari for making our experience so memorable, we will never forget it!

Punta Cana 6-24-2018 / 6-28-2019…read more First Off we had a flight leaving at 7:00AM with Swift Air Lines #450. Get to the Air Port STL and could not find the Swift Air Both Asked several people at Air Port they had no idea where was either. We could not find the Blue Apple Shirt Rep. because she was talking with agents and finally after spotting the Swift air line sign which was laying on the counter we finally sorted things out. our flight was delayed and was told the reason was the plain was being cleaned. after a hour we finally got on plane and was then told sorry for the wait we had mechanical difficulty but should be ok now. We arrived in Punta Cana and checked into our Resort Sun Scape, Punta Cana. We originally paid extra to have our room upgraded to the Ocean View and after checking in we was disappointed. Bell hop advised us we are staring in the older rooms and the ocean view was only for people who paid for a tropical view. Our view was consistent to having to sit on the balcony and turning side ways to see 25% of a view but with all the palm trees and buildings still was no view. The bedroom sheets were dirty all 4 nights, the towels were nasty and stained also. we asked several times for extra towels and was only given 2 bath towels and 2 face towels. each night. Their was a ice bucket in the room, however, no ice machine to get ice any where on property no vending machines, and if you wanted room service you had to pay $15.00 per person on top of what you order. The room was extremely hot a/c did not work had on lowest setting. No ceiling fan, mini bar in room was a mini refrigerator that had 1 bottle of water 2 cans of beer and 1 soda. The shower was a half glass and no matter which way you positioned your self the floor was soaked with water. The shower floor was slippery and had no protection. Several reviews stated no reservations needed to eating, however, if you wanted to eat at the only restaurant with hot food (Chop Sticks) you had to make a reservation or if you tipped the host she would try to get you in. The restaurants food was cold every day its a buffet sit down. Upon arriving we all wanted to eat so we walked the resort looking for food and to our surprise nothing was open. We found a Pizza and hot dog stand that was open but the pizza was not being cooked and as soon as a pizza was dont it was taken because it was the size of a medium pizza feeding everyone on the resort. The Hot dogs were not cooked they were sitting in the hot dog water and cold. we did find a hamburger stand and waited in line for 30 minutes while the cook grilled them to later find out we waited for no reason the cook put 30 burgers on the grill and made everyone wait till they were done which they were still not done and pulled a pan out later to find out he had already cooked 30 to 40 hamburgers. If you wanted to eat and relax in certain parts of the resort you had to pay extra to be in the sun club membership which we thought since we did all inclusive everything was included. we could go on and on about the service by the apple reps at the resort but this would not end. As for the excursion the best part was dun buggy and the chocolate and cigar factory along with horse back riding. On the return flight home do not expect to see any apple reps you have to figure out on your own. our flight was delayed for 5 hours with no explanation as to why. you could not understand the air port dispatcher who was calling out flights to each gate you had to assume they were talking about your flight. once we got on plane we was told they were cleaning the plane thats why it took so long then the pilot stated we had mechanical issues with the plane and thats what took so long. Upon arriving at STL- Lambert we go through customs waiting in the baggage claim for a hour and a half to find out that all the luggage was lost and gave no explanation on how to get luggage and where it is at considering it was a direct flight. all we was told is give us you home address and phone number if we find your luggage we will deliver it. nothing else. I called my travel agent and advised her we have the insurance and what to do to only be told call the air port luggage for swift air lines. I called Swift and was greeted by a operator saying leave a number and name and they will call you back. WOW. This has to be the worst vacation experience ever.

Just recently my sister had a terrible experience with this travel agency. She hadn't received any…read morepaperwork on her trip the day before she was supposed to leave so she called the office to talk to her agent, Marilynn Dunn. Marilynn wasn't available, but the male employee who she did talk to, his name is Donnie Pyle, was extremely rude and ended up calling her a bi***!! This is the second trip she has booked with them and these are not cheap. I have used this company before also and my family has spent thousands with this company over the years. To say that I'm disappointed in their customer service and professionalism would be a HUGE understatement. If you're shopping for travel agencies, do not call Damar Travel and Cruise in Maryland Heights.

This was my first time out of the country as an adult and first time using a travel agency and let…read moreme tell you the experience I had with Belinda was best in class from the beginning to the end. Everything was thoroughly laid out, she answered all our questions, her follow-up great, and very detailed oriented. While in Mexico we didn't have to wait for anything and all our reservations was clearly identified in the 3rd party company systems which made this trip hassle free. She even checked on us upon and after our arrival. We ended up extending our trip and communication throughout the entire process was 5 star treatment. She booked us VIP and it made all the difference. No surprises and the whole trip went very smooth. The week at the resort was the best vacation we had ever had. VIP service got us our own concierge with little to no waiting. Our concierge provided excellent service and a few very nice and romantic surprises for us. I cannot thank Belinda enough for this amazing experience. We will be using Belinda again for any trip we have going forward.

From the owner: Home based travel agency with a big corporate feel because of the strength of our suppliers…read moresupporting us. Specializing in cruises, caribbean, Hawaii, Mexico, and group travel but here for all your travel needs.