They do quality work and on both occasions my items were ready done a day earlier than expected…read more Highly recommended!

Outstanding service, quality and value. I've been a customer for several years. The fact that they…read moreoffer tailoring adds to their overall value. I've had great experiences with both the cleaning and tailoring aspects.

I've never used a dry cleaning service for alterations before but I took the chance here. I had…read morebeen on the hunt for this very pair of pants for over a year now and finally found them in a size or two bigger than myself. I figured i'd spent the money on them and grab them anyway with hopes to get them fixed! I am very short, 5'1", so length is always an issue for me. I also had to get the waist taken in quite a bit as well. I had great service and they gave great prices!! I am very pleased with how the pants came out, absolutely perfect! I Will be going back if I ever need any other services or alterations! Before and After photos below.

Excellent work. Clothes came back clean, smelling fresh and on time! Price was reasonable. She…read morewould even de-pill my H&M jacket. Check or cash - no credit cards accepted.

Couldn't say enough good things about working with Lessen the Loads. They truly did just that --…read moreand deserve all the recognition for the impact they made servicing the PGA Championship.

Excellent service turnaround and results, even with my special requests - highly recommend!read more

This is the best place in the area for laundry, dry cleaning and tailoring. Been takin my clothing…read morehere for years. Always friendly, caring excellent service. They will pick up, deliver and all services are reasonably priced. I highly recommend Family Cleaners on Shoemaker Rd, Pottstown for cleaning and tailoring of all your clothing, drapes, comforters etc. There is no better place in the area to get great service at a reasonable cost. Look your best clean, pressed and tailored.

Jim and Julie run a fabulous family business. Cleaning is always done on time and right. Have had…read moreseveral alterations and repairs done here as well. Always top notch. Even had a custom upholstery project completed with thoughtful additions by Julie. Shipped fabric direct to the store. Julie even repaired a fabric travel dog crate for us! Jim now makes FREE deliveries and pickups to Chester Springs and other places in the area. They serve several municipal police departments so they are never far away from a lot of potential new customers. Give them a call and see if you are within their range. You will not regret it. What a pleasure to have a weekly pick up and the clothes all returned a week later. We are big users of their service most of the time. They have NEVER lost or misplaced any item we have turned over to their great care. If your dry cleaner does this, you should switch.

I have had good experiences with this place and have been bringing my clothes here for the past 10…read moreyears. They are very friendly and do a good job with my clothes. Very prompt, attend to details, convenient, and very reasonably priced. Besides being in walking distance to my house they provide excellent service do very good work and have never lost an item. Most importantly, they always welcome me with a smile and are very courteous. Hooray for a nice crisp shirt!

We have been taking our laundry (business shirts) and dry cleaning here for years. They always do…read morea terrific job and the staff are friendly and personable. The starch is always 'just right'. I am amazed that every time I come in they greet me by name. Lovely people, reasonable prices and great cleaning.

I have been coming here for the better part of a decade. I bring my custom Philly Eagles and…read more authentic Phillies jerseys in. I also bring in wind breakers, suites, and novelty robes of exotic materials. They have also fixed buttons. They are timely and I have never had a bad experience.

This place it the most unprofessional cleaners I've ever encountered. I took my wedding dress…read morethere to have it preserved and hung on a handmade, specialty hanger with my new name and wedding date on it. My husband arrived today to pick it up and they did clean the dress, but they THREW THE HANGER OUT!!!!!! My husband said "oh this was supposed to be hanging on a special hanger." and the guys said, "Oh, we don't do that so we threw it out." ARE YOU KIDDING ME!!!!!! My husband then said, well that's fine, but we're not paying for the service for the dress because it's wasn't completed, and the worker threatened to call to the cops. ARE YOU FREAKING SERIOUS?!?!?! You promised us a service, you not only didn't deliver, but you THREW AWAY A ONE OF A KIND HANDMADE GIFT, with absolutely no regard for the sentimental or the monetary value of it and then chose not to make it right in any way shape or form. Keep in mind, we are regular customers with a weekly dry cleaning bill of at least $25. SHAME ON YOU. We will not be back.

Quality is most important to me for dry cleaning and alterations - and this business meets/exceeds…read moremy expectations here, but the cherry on top is the customer service - this is a husband and wife owned shop and they are so kind. A warm smile every time I enter the door. There have been many times where it's either raining or my kids have been in the car, and each time one of them insists on carrying my dry cleaning to the car to help me. 10/10 recommend for dry cleaning and alterations. I'm short so I've had a lot of alterations here! :)

Very kind and prompt customer service. If you're trying to get anything done that a standard…read morecleaners can do, you found your spot. These folks have been tried and true for the past 18 years and have been super successful. There's a reason a small business can thrive for that long. It's because they have solid customer service and also because they provide professional quality service. If you're going to be a drama queen and brag about your Facebook friends (LOL. Nice attempt at clout) and attempt to tarnish the reputation off of one highly questionable experience, maybe go to a cleaners that will change your diaper too? I mean honestly if you're going to waste the time of your connections on LinkedIn over a sob story about your jammed zipper, you need to re-evaluate yourself. Seriously. What I'm saying is, don't listen to drama queens or divas who have given literally a one to two star on EVERY review he's left. Dude clearly has issues. Serious ones. Hard work goes into businesses, and if you're busy leaving poor/troll reviews because you couldn't stop crying, take a hike buddy. Listen to the other reasonable people who have been trusting this awesome cleaners for nearly 20 years. They're friendly, professional and quite pleasant people. There's literally no other way to describe them. Also, you spelled zero wrong.

The service was ok. Rugs were left very very wet for almost two days. The rugs seemed to be…read morecleaned but I really didn't see a huge difference.

Great job. Highly recommend them. Very professional and was a pleasure to do business with them…read more Reasonable pricing too.