Sign says open late til 11pm. Pushed the button and waited 15 minutes to have our order taken. Literally took another 10 minutes to order with ridiculously slow response times from the cashier. We thought she was having a stroke. Never heard a total amount or an estimated wait time. Finally got our food and it only took a total of 32 minutes Talk about Fast Food. ...If you don't want to help anyone after 9pm just close at 9pm! read more

The lady at window is so rude & She asked like she didn't want to take my order! Most of all she took the longest to take my order if you don't like what you do well get another job cus it's a lot of people out there need jobs but the company want give them a chance! I love sonic food on North Street, but it's the people that work there is so unprofessional period!!! Thats's why I like coming on my lunch break because the managers are on duty & they will treat you like you supposed to be treated with a lot RESPECT & DIGNITY!!! read more

Don't waste your time. Spent (not kidding) FOURTY minutes for a couple burgers and a kids meal. It was a super slow Sunday night so there is no real reason for the poor service. Not even an answer on the stall when we pressed to see what was going on. It's fast food, not slow. We came here to get food after a long road trip and go to sleep. Nope! Just stroll on to Burger King or Taco Bell instead of this place. There was a family sitting for the same amount of time outside on the picnic table with their children. Clearly just trying to treat their kids and go home, but nope. We could've gone to chili's, sat down, and ordered a real meal in this amount of time. We had not seen anyone come out to deliver food in that time so we finally got so annoyed we went up to the window. This is why you DO NOT prepay at the stall. We would have just gone home already. So, we walk up. We ask about our food and it's just sitting on the counter in bags. YUP.... it's ICE COLD. Like not even sit it under the heat lamp until it's read to go. It was waiting on the counter for god knows how long. I've never wanted a refund so much in my life! I give people grace, I give second chances and thirds, but I won't stand for my kid's dinner to be ice cold over pure LAZY EMPLOYEES. read more

Found a roach in my drink. They would not remake it nor give my money back! lol ugly by h y Found a roach in my drink. They would not remake it nor give my money back! Ygggyg read more

Service at this Sonic has dropped severely. While waiting 15 minutes at the drive thru window for food, the staff inside were screaming at each other and were constantly yelling profanities. I will never return here again and will walk across the street the Chick Fil A. read more

I've stopped to get a bite, but almost all of my stops have been for a drink. The times I've gotten food, it's been a simple order with no special requests, and everything has been fine. Drinks are spot on. This is one of the stops on my list of places to go on my trips up Hwy 59. read more

Sonic Drive-In - Burgers Near Me - Nacogdoches, Texas

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The manager with the foehawk absolutely sucks and is rude. He's disrespectful and unhelpful. I would give it 0 stars if I could.

People were nice and I generally like Sonic. But finding a COCKROACH in your drink is completely unacceptable and disgusting. Even worse, I finished most of it read more

Sonic Drive-In - I found a COCKROACH IN MY DRINK! So disgusting. This is awful. - Burgers Near Me - Nacogdoches, Texas

Theres ALWAYS something wrong at this sonic. We go through the drive thru, wait 3 minutes, and then a lady tells us the drive thru isnt taking orders like WHAT? Ok, so then we go into an individual lane, press the button, and two minutes later the lady saids to move to a different one as this lane is closed and turns off the red button. That's ridiculous. We left. Will not come back again- just go to dairy queen or somewhere else! read more

This place sucks. I pressed the red button to order and I was waiting about 15 minutes to place my order, I'm a very patient and understanding person so I kept waiting. No one assisted me! No one cared that I was there waiting to place my order. I saw waiters/waitresses serving clients that had been waiting less time than me. I was determined to get my food, so I ended up going to the drive thru lane. Also, this Sonic closes at 10. I pulled up to order my food at 9:40, I got no response (again). It was about 9:55, and a worker comes out just to tell me that they are closed. First of all, it is 9:55. You're not closed yet. Second of all, I was there before 9:55. Their service is pathetic. Another thing, when you order they are always like "does that completely your order?" And they don't even wait for you to respond, they just say "okay, your total is ________." I find that so rude, and not customer service friendly. Sonic needs to take some customer service lessons from Chick-Fil-A. When they try to cut me off, I say wait I'm not done.... and just sit there making them wait for trying to rush me. I know petty. read more

Stopped at Sonic, North Street, Nacogdoches, Texas yesterday and ordered the new sandwich, Garlic butter bacon hambgurger...It was terrible and we were sick last evening and this morning with diarrhea...It had to be the sandwich because we could not even eat our supper last night....never will I go there again..I am afraid it is not being run right...I would not have given it any stars at all but it would not let me leave a review with checking one ....UGH read more

Unbelievably awful establishment. Coming from California I used to love sonic but this place is abysmal. Guy takes my order for 2 blasts I pay. He then comes and tells me the ice cream machine is broken. I tell him to void the purchase. A day goes by money has been withdrawn from my account. I call she says it can take 1-3 Days to be refunded. 3 Days go by, no refund. Next lady says 2 weeks. 2 weeks to get back my money for a service never provided? At this point we have at least 2/3 customer mistreats. Why would you let me order and pay if it's broken? Why lie to me about the time frame? I WILL NEVER RETURN! read more

Horrors! Screwed up 2 out of 3 orders and only included one mint in the bag. You win again, Sonic!

Food was terrible. Banana split was done sloppy and leaked in the car making a sticky mess. The #11 came with like 10 tater tots and ONE, ONE onion ring the chicken was dry and chewy, and the gravy was runny with chunks of pre-made chunks of gravy or whatever it is they use for gravy. read more

My family and I stopped at this Sonic to eat and use the bathroom as we were traveling home to Houston Tx. They told us we couldn't use the restrooms, they were not for the public. When you stop to eat some place, you certainly should be able to use the restrooms if needed (certainly for washing before eating!). I will never stop there again. I think this is unacceptable. read more

The people were friendly, however, 40 minutes(no exaggeration) to get a couple drinks was beyond excessive (especially since only four cars were there, and we went through the drive through). I asked some people about it and they said they all had similar experiences. It's sad to see such a trusted drive-in/drive-through have such a "weak link" in the chain (pun intended). Hopefully they can get their act together before they get shut down like the Chicken Express and Dairy Queen did on that side of town. read more