The clothes that the Guys wear are so filthy that they look like they work at the oil change center part time in them. EWw That really needs attention and the drive through window could use regular Windex. Someone is not doing their job because the rest of Sonic Restaurants do not have these issues. They could use a good old fashion wash and Dry.... And maybe a Good Manager Exchange. read more

Disgusting food Service is no good Dirty and nasty They don't even give a receipt They take a long time to answer the drive up speaker read more

Sonic Drive-In - Burgers Near Me - Quinlan, Texas

It takes a special talent to overcook a hotdog to the point of it turning to rubber and still serve it cold but somehow this Sonic location does just that. read more

Yesterday received wrong drink order. Today, all 5 unsweetened teas taste like dirt! Nasty! Not the first time!

Needs Health Review immediately! Within two hours of eating here my girls started throwing up violently. They had the Jr Cheeseburger. The fries also tasted old and as if they were reheated, not fresh. On the adult orders- they all came out without toppings and bland. read more

TERRIBLE!!!! No service or respect at ALLL I couldn't be given the courtesy of a hello, we are open, closed give us one moment nothing!!! It was well into their open hours yet they ignored me not wanting to work!! read more

Just went through drive thru ordered 2 regular cheese coneys with mustard & onions & after we pulled off & pulled them out of the bag it looked like they dumped a whole bottle of mustard on each one. Evidently they have a cook with no common sense!I bet the manager or whoever is in charge of supply's would not have liked them using the mustard like that. If we hadn't been in a hurry I would have went back to them & would have especially wanted to talk to that no sense cook they have there! read more

Well if I could give this place no stars I would, I pulled up to the drive thur. This was on a Friday night . Around 930 they were NOT BUSY . I made the simplest order ever .. 1 Honey BBQ popcorn chicken med. - 1 foot long chili cheese coney xtra cheese & tots add cheese LG half /half Small oven water slush Well 20 mins later I get the ocean water (correct) She hands me chicken just plain chicken She hands me a small order of I dont know what cause when I went to reach for she takes it back ... and Goes what did you order ? I was like WTF really I mean you read it back to me ... well I give the chicken back tell them it's wrong they dump a little sauce on the top and she gives it back she hands me a small tots little to no cheese and says you had 2 popcorn chicken I said NO ma'am I have a foot long coney extra cheese ... I felt sorry for the older lady in the drive Thur cause she had to tell the cooks 7 times she needed my coney ‍ Look I get if y'all are busy or if you are new but I been seeing y'all here for a long time ... Get Your shit together or find a job you give a shit about ... simple How do you mess up a HOTDOG!? ONLY IN QUINLAN..... HORRIBLE DO NOT RECOMMEND! Worst sonic ever!!! read more

I seriously don't even want to rate this as a 1 Star. I have lived in Quinlan for 24 years and I've always ate at this location. It's been good up until about 2 years now. The service is pitiful, the workers don't care about the customers or that their order is right. I constantly have to repeat my order cause there is stuff going on in the background of the building. They have gotten so many of my orders wrong the last 10 times I have been. Today I ordered a foot long frito chili pie,, super simple right, you put Fritos in them chili on top and top it off with cheese?? I mean come on it's Texas it's a staple. This location can't even get that simple task done. And my small onion rings came with 3 onion rings and hard!! I paid $10 for this junk!! This location needs ALOT OF HELP!! I will not be giving this location any more of my business. read more

Sonic Drive-In - Burgers Near Me - Quinlan, Texas

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Wait time to order is beyond ridiculous. 15 minutes to answer the board!!!! I USED to work at Sonic and even during happy hour, these wait times were never allowed. This store needs to be shopped and management should know. read more

It took us a hour to get a attended they kept talking about dogs instead of working and delivering the food

They charge a lot for there food witch btw sucks but dont have the money to fix there ice machine and the service sucks they are rude

Don't come here because they won't honor happy hour drinks in the app if its not on the app. You cannot order Big Red anytime on the app for Happy hour because its not there. read more

Absolutely horrible... the lady on the headset had an attitude with me the entire time, for no reason. I was super friendly and nice. All I ordered was a #1 combo and I sat there for over 20 minutes(already paid so I wasn't gonna leave), I called and asked about my order and she flat out told me she forgot to bring it. THEN once I received it, it was cold and my tots where hard... never going back read more

People here are awesome. Helpful, kind and reasonably quick. Especially night shift. Favorite Sonic to go to!

Haven't been here in over a year refuse to eat here I saw an employee with bad hygiene biting her nails handling food and payment. Grossed me out haven't been there in a year. read more

I know they can do better... but they short us on everything, a large fry is smaller than a medium, they hardly put any chili on any thing like it's made of gold, we couldn't even find any on the chili cheese tots. It was cold like it had been sitting there a while. With WhataBurger coming in they are going to loose a lot of customers if they don't step it up! read more

Sonic Drive-In - Burgers Near Me - Quinlan, Texas

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Horrible service and the food was horrible! How freaking hard is it to put ROOT BEER IN A ROOT BEER FLOAT?? read more

We went to Sonic Drive-In, Quinlan, TX on Nov. 23, 2019. We ordered a Route 44 Diet Dr. Pepper & a Junior Sonic cheeseburger. We waited and waited and waited for at least 15 minutes for our order to be delivered.....which it NEVER WAS DELIVERED! (by-the-way, when this guy told us how much our order was, he said: $21.34!!! We said to him, we only ordered a drink & a Jr. Sonic Cheeseburger! He then replied, oh, I looked at the wrong amount!!!) The young, tall,slim boy came out to our car(15 minutes later) and asked if we had ordered? Well, he knew we had placed our order, because we saw him at the drive-thru window- which we was parked in a parking spot right accross from that location. We told him - YES- and then repeated what we had told him in the first place! He even repeated, back to us, what part of the order was told to him in the first place. He said "oh we do not have the Junior Sonic Cheeseburger"; I then spoke up and said to this guy, WHY DID YOU NOT TELL US THAT, INSTEAD OF JUST LETTING US SIT HERE AND WAIT FOR 15 MINUTES??? All he could say was - sorry! We, at that time, told him to just cancel our order! He then left our car and went back inside of Sonic. I don't know what is happening with these employees at this location, BUT, SOMEONE, like MANAGEMENT, needs to re-evaluate its employees and their work habits, etc.! I, mayself, will NOT go back to this Sonic location ever again! There are other Sonic locations that treat the customer right & will appreciate my patronage. read more

Tried this place a total of four times, first three was two years ago, food was not good fries ALWAYS stale and they never had peanut butter for my peanut butter fudge shake I wanted. Decided I was through with it and didn't go back for two years. Went back hoping there would've been a change and fries stale and hard like they were old, burger was cold. Not going back. I go to the one in Terrell and it's terrific. read more

Trash and food everywhere. Several Cigarettes buried in the sand. This is not a sanitary place for kids to play. Not family friendly! read more

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Good sonic. Had an issue with bags of ice. No biggie. Good service. Good slushes. More tater tots and french fries would bring more happy customers. Potatoes are cheap. Stop being skimpy. Hire me please. Lol read more

THE worst Sonic I have ever experienced! Very slow and I've never had an order come out right. The tea taste like the lake and the last time I gave up and ordered a Coke their fountain machine was broken. read more

We ordered 3 shakes.... The Oreo chocolate shake came out with vanilla ice cream.... Nothing chocolate about it. The strawberry cheesecake shake was sour and the toffee shake tasted like.... Well, let's just say I'd rather of ate a brick of moldy cheese. Wasn't impressed at all. Only gave 2 stars because the kid seemed polite. read more

I stopped coming here due to the fact they could never get my order correct and always cold. Thought I'd give the $5.Boom Box a try. well the $5. boom box cost $6.06 bacon was extra. Commercial says Bacon. It doesn't say Bacon cost extra.After getting home I finally found a piece of bacon on the dog.And the fries, what can I say cold and not very many in the little box. So I won't be going back there again. The young man that waited on me at the window was very nice. That's why I gave them the 1 star otherwise they wouldn't of got the 1 star. read more

Nothing special, it's a sonic and typical. But as far as sonics go I've seen cleaner and those that take much more pride in the food than this one. But I've never gotten sick off the food here. Just nothing to rave about. read more

Every time I come here everyone's really nice and polite. Food is fresh and good. I usually don't do sonic but this one is great.

I tried to come here last Tuesday (day after Labor Day) around 10am. As I pulled into the drive through there was a lady fixing the marque, another power washing the drive through and they told me they were closed. Currently it is 5:04 on a Thursday afternoon and I have been waiting 25 minutes for them to get me 12 hot wings. read more

terrible, disgusting ,rude these are all words to describe this sonic terrible customer service they just suck and its all the managers fault read more

Just came from there. We ordered 4 shakes. They brought them out in a container with nothing marked. He proceeded to tell us what each one was. WRONG. I don't know what I got. But it was not what I ordered. Awful. It was late and I had to get the kids home. So we just drove off with the stuff and threw it away. I will not be going back there. read more

bad sonic service is super slow tots with chile and cheese are awful for the price never get the right order always put stuff on burger you asked to leave off place is always dirty and broke the owner must be all about the money not the customer WILL NOT USE AGAIN read more