We met Brian through the senior center in Sebastopol at a "downsizing class". We liked what he had…read moreto say and hired him to sell two homes and find one other...a complicated process needing precise timing. Brian handled it all beautifully. He was there with us every step of the way and he had all the support people in place. This was a very difficult process personally but he made it easy!

We have had an incredibly wonderful experience with Brian Ledig- he is the BEST!!! We met him at…read morean Open House about 1.5 years ago- got on his mailing list- cause we knew we were moving "someday". Well it finally was the right time to "start looking"- we fell in love with the first house we saw with Brian- and wanted to look no more. Even though we were envisioning spending many weeks, months or however long it took to buy our ideal home- Brian saw our love for the 1st house we saw, and has helped us jump through many hoops to get the property we wanted. He helped us renovate our house "Turbo speed" so that we can get it listed ASAP and get the most for our money. We saw him on Saturday's and/or Sunday's in sweats (with a screw driver and tools) helping us with the HUGE project we had on our hands. Brian didn't instruct us to have this or that done, he was our team player- and always made sure he was active in helping us do whatever he could to help get this done. He has an awesome team of construction workers/network crew. Our new home closes soon. Hard to leave our current house that looks so beautiful now with all of the help of Brian. With joy we highly recommend and rave about Brian's amazing service for us!!! Brian was/is always available and is an amazing Real Estate Agent- one that we are now calling a friend. Thanks Brian for all of your hard work to make this happen at "Turbo Speed"- you definitely don't mess around, but make things happen!!

We closed escrow yesterday on our first home, and I can barely put into words how amazing Melissa…read moremade the experience. My wife and I had a very specific and narrow list of requirements, but we were pretty sure we were going to have to settle on something that didn't quite fit our dream. Melissa promised we would find the house we wanted and she delivered. We can barely believe it. From the first day we met with Melissa, we knew we had the right realtor. She responded to every question, concern, and random thought within minutes. We never waited more than 30 minutes for a response. Even when we said, "NO RUSH," she rushed. Melissa kept us in the loop, and always translated "realtor talk" into real talk. She was sincerely looking out for our best interest. Even when she didn't have to be there, she was there. I recommend Melissa to anyone who wants to work with the best realtor!

My wife and I have worked with Melissa to find our dream house in Fountaingrove in 2015. We looked…read moreat over 60 homes in the process. Melissa was so helpful. Noted what we liked and disliked and we were rewarded with the best house either of us had ever lived in. We lost that home in the wildfires. We began looking at everything on a daily basis, after that. She found us our new dream home, New Construction with completion 30 days out. This is now the nicest home my wife and I have ever lived in. Melissa really has a great deal of knowledge of the area and the real estate business. She has been critical in dealing with title companies, appraisers, sellers, our bank. If I needed any info regarding the sale, Melissa was always my first call, always picked up, and always was the resolution. I can recommend her without reservation. She is always my first call for buying or selling. Dave

I had a great experience working with Steve Herndon. He came in at the 11th hour and got my loan…read morefunded in record time. He took care of all the details, patiently answered all my questions, was always available and responsive. Great guy!

Steve Herndon is wonderful to work with. My husband and I are first time homebuyers and also new to…read moreSanta Rosa. He answered my million questions thoroughly and was always easy to get a hold of. Trustworthy. Stand up. Outstanding.

I have had the pleasure of working with Andrew on a real estate transaction. He represented the…read morebuyers on one of my listings in NW Santa Rosa. He presented a quick offer with terms my clients readily accepted. We then closed escrow sooner than the scheduled 30 day period. He represented his buyer clients well, and everything moved along according to plan.

I have given Andrew 2 opportunities (with a year break in between). Each time I have asked up front…read moreif he had time to work with me and he assured me that he did. As soon as he handed me over to a lender to get the pre-approval process started Andrew immediately became unavailable; he did not respond to emails, calls or text messages, even when I was anxiously inquiring about available homes. I even had to learn about the status of homes through the lender. Andrew is a super nice guy but just because he is a family man does not mean he is customer service driven or professional. I have moved on to a different agent and will not be going back for a third round of frustration.

Scott Sheldon was so personable. The whole office had great service and I got a great rate. I would…read moremost definitely use them again.

Scott and his team are the ONLY lender we will work with. We were so happy and impressed with the…read moreservice we got in 2020 for our first house, we had no one else we wanted to reach out to for my sister's house. I wish I could tell you just how much work they did for us, but it would be 20 pages long! Everyday I had contact with someone if not Scott by text, call, or email. There was never guessing where we were with the loan process. There was never a phone call or email from me, not answered by them. If I had a question or needed extra info, I got it. I didn't feel like I was a burden to them when I would reach out. Sometimes, you can tell when you have made one to many calls or you sent one to many emails, we never felt this from Scott, Desiree or any of his team members! You will not be disappointed with working with New American and Scott!

In the hottest seller's market in decades, Robert got us a house we loved. The details are…read moreremarkable: we actually lost the bidding war, but Robert made us fill out a back-up offer, even though at the time he agreed it was almost pointless because no one would give up a house in this market when they had put in the winning bid. But rare things do occur: the winners backed out and we were suddenly in first position because of that back-up offer. Sensing that sellers would not want to have a second offer fall through (which would require a return to the market), Robert negotiated a new *lower* price for the house--despite our initial apprehensions. And sure enough, he got us a better number. But long before this success, Robert had impressed us. When my wife and I would go to open houses and the agent there would ask us who our agent was, the reply of "Robert Ramirez" would often evoke "We love Robert!" or "You have one of the best agents around." Everyone we spoke with told us how much they liked Robert. And this is important--an agent who is liked and trusted by other agents is able to help much more than one who is not trusted. Add to this Robert's 40+ years of selling homes in Petaluma and you're going to eventually find success with him like we did. One final note: no matter how busy Robert was (including a week when he was on vacation in Hawaii), he always answered the phone and our emails promptly. If he couldn't talk right away, he called us back shortly after. There was not a single day in our long search when we were unsure about something because Robert had not gotten back to us. He really, truly cares about doing things right.

Robert is an incredible realtor. My partner and I are relocating to Petaluma from SF during the…read morehottest housing market of the past 10+ years. As first time home buyers in a competitive market, Robert skillfully guided us through a lengthy and complex home buying process that resulted in us buying a home that is absolutely perfect for us. Robert seems to know all the key people in Petaluma and has been a realtor in the area for so long that he can tell you an endless amount of detail about every specific neighborhood and even specific streets. I would highly recommend Robert to anyone moving to Petaluma, especially other first time home buyers!

Paula Reinhold was the best! We've done business with her before and she remembered our…read morepreferences. Even though she cautioned our re-finance would take a long time, she and her team moved things along at an efficient and orderly clip. I can't imagine doing business with anyone else. She made our re-fi painless!

I like Bill Barnett at Stearns Lending. My husband likes Bill, too. My father-in-law, my…read moremother-in-law, my neighbors, my husband's co-worker Steve, and Steve's mom--everybody likes Bill. Bill is just a very likeable guy. All that being said, what you want in a mortgage broker isn't likeability, though that doesn't hurt. What you want is somebody who knows the market, will be honest with you about what you can afford, will let you know when it's a good time to refinance and tell you frankly when it isn't, and is readily accessible by phone and email. You want somebody you can trust as you enter into probably the largest purchase of your life. Bill has been all those things for us through a home purchase and multiple refinances--plus he runs a truly local business. And crunches numbers with alacrity!

Cindy helped me purchase two properties in Cotati in 2012-2013. Both of these were long and…read morearduous transactions, due to issues with the sellers and the lenders' short-sale regulations. If it had not been for CIndy's dedication and perseverance, neither of these transactions would have gone through. A lesser agent would have given up after dealing with months of roadblocks... but because of Cindy, I am now a proud owner of two properties that are steadily increasing in value. Cindy is a longtime resident and knows the neighborhoods well, and is generous with information and advice. She has a laid-back, level-headed style and always works toward the client's best interest. She gets things done without ever being pushy. As demonstrated in my transactions, she works through issues with diplomacy and tact and makes things more pleasant for all involved. I've recommended Cindy to several of my friends, and she will remain my first choice in the future.

Over the past 7 years Cindy Cunningham helped me buy and sell property in Sonoma County on four…read moreseperate occasions. Some of the transactions have been difficult and overwhelming for me, but she guided me and helped me every step of the way. I did not feel alone in this because of her. Her expertise is off the charts, her tenactiy and integrity are even beyond that! I have found that with her if you are just in the looking stages, she will work with you and tell you what you can afford and what programs may be available to you. She will also send you listings via the computer or print them out for you to study. If you are listing your home to sell, she will help you prepare for that so that you can market your home in a way that will get you the highest dollar amount. If you are ready to actually purchase a home, she will work endlessly with you until you find the home that was "meant to be" for you. If you find that after searching you are just not ready, she understands this and will gladly put things on hold until the time is right for you. No guilt or pressure ever. She TRULY wants what is in the best interest of her client. She treats a small sale with just as much care and dignity as she would a large sale. Dollar value of a property is not the motivating factor for her, making sure your needs are met properly is her priority. Many difficulties can arise with a real estate transaction, Cindy handles them as they come up and resolves them as quickly as possible and makes it appear effortless (even though most of the time it is anything but) She does whatever it takes to move forward minus the drama. She is always striving for the best outcome for all parties. She also is VERY good at helping people with Estate properties. This can be a trying time for families, but she listens very carefully to the needs of all parties involved and remains neutral in order to produce a fair outcome that will be pleasing to all. Over the recent years she is becoming more and more experienced in the whole "Estate" process. She also has great contacts that she can refer you too such as Lenders, Estate Attorneys, etc. No matter what stage you are at in your life, Cindy has a way of gently connecting you to your next step in a highly professional and caring manner. I would highly recommend Cindy. Everything that I have mentioned in this review I have experienced first hand with her. Up until my Father's passing (approximately 12 years ago) he was an Owner/Broker/Agent of a very successful Real Estate company in another area. He had 30 years experience and was highly respected for his abilities as well as his intergrity. From time to time I worked with him at his office and was often involved in the business in various capacities. From my late teen-age years until before his passing, I was always exposed to the business and many of the wonderful agents that worked with with my dad. Having said that, I feel that I this is a good reference point to draw from so that I can honestly testify that Cindy is totally top notch! Wisdom+Experience+Heart=Cindy Cunningham