3 Month job turned into 13 months and not one room was completed. No communication. Only one…read moreunsupervised worker was left on site after the initial 12 weeks of weekly payments. Everything he did had to be redone. He didn't even glue the drainpipes together. He just stuck them together and sheet rocked over them. The walls had to be cut open to reconnect and glued to prevent leaks. Zack never came out to oversee the project. After a year of promises, we had to contact the granite countertop vendor and pay for granite countertops that were included in his bid, if not, they would have never been put in. That was over $4000. I had to provide a porta-potty because he would not. Workers used our bathroom and it looked like a gas station bathroom after the football bus used it. We gave Zack the chance to finish the job, but no response whatsoever. Paid a total of $106,710 to Zach of all Trades for the project and several thousand dollars paid for material upgrades paid directly to the suppliers. Plus another $4,667 for a housing and storage in addition to the porta-potty because he did not finish the job when he was supposed to. Left undone: 2 crawl space doors glass partition for shower window installation in utility room, bathroom, and bedroom

If you would like to give your money away without a finished product, then this is the guy for you…read more I paid Zack half up front, then "payroll," from January to May. At the end of May, it was nowhere near complete, and his crew stopped showing up except sporadically throughout the summer. In August, I tried to work with him on getting him to finish the work or pay me back the difference for the work that was not completed. He did neither of those things and was threatening to file bankruptcy to keep from having to pay me back. I was left with an addition that is not complete, an access space that is not accessible, a cracking concrete slab, a septic system that is dug up and exposed, a patched up place in my ceiling from one of his guys falling through, and a ton of work left untouched that he was paid in advance to complete.-

Service requested: installing 3 ceiling fans…read more Mr. Putnam charged a lot for this installation, which was actually done by someone else who worked for/under him. He charged $425, over $100 more than the cost of the 3 new ceiling fans. I was told later by some local friends that it was rather outrageous. Unfortunately, his helper had an accident in which the glass cover of the last fan being installed got broken, and he was injured. He was not able to complete the job at that point. The new glass cover was ordered quickly, and the fan and the lights were operational as well, so I was fine with the little bit of holdup, due to waiting on the new glass light cover. However, when I turned on the fan in the kitchen, ALL of the 3 fans turned on. At that point I figured there was an issue with the product and so I called home depot. Customer service advised me that the problem was due to the fans and remotes not be coded to operate separately. So I did call Mr. Putnam at that point to ask him to come do the coding so all the fans wouldn't come on all together. His response first to tell me that I could finish the job, which I declined to do, since it involved climbing a ladder, removing a plate, and whatever else was required for the fix. Also, Mr. Putnam had been paid in full and couldn't be bothered to come do a simple fix that was required only because his helper had had an accident. Happily, his helper actually showed up later that day and did the coding, which would eliminate the issue. I really appreciated that. However, not too long after he left,the ceiling fan in the living room came on by itself, as well as the light. The ceiling fan in the back bedroom also came on, including the light. I turned them off but they came back on, twice, around 130 am and 3 am. I assumed that this glitchy behavior was a defect in the product, so next day I went to Home Depot for help. Home Depot's bottom line was, it wasn't their responsibility...yes, they sold the product, but the issue could have been caused by the installer. HD did offer a full refund, but that would require someone to remove them, as well as someone to install new units. Not in the budget, in any sense. However, since one of the potential issues was the coding, my hope was that Mr. Putnam could help, either personally or his assistant, could do that fix, so I called him. Unfortunately, he did not choose to return my call. So I am not pleased with this outcome, I do think this contractor could have been more responsive, especially due to both his employee's injury as well as the situation with the fans. I figured there would be a charge, but I also figured it would be more efficient to work with the original installer - otherwise, I would have faced the cost of both removal of the broken fans as well as the additional install cost of 2 new fans....not to mention finding a whole new person to work on the issue.

He built a shop for us. He had no idea what he was doing he overlapped the tin in the wrong…read moredirection. We have leaks at all windows and doors. The main metal sides of the bldg that are supposed to be secure in the bldg are all loose. There is no roof vent to let the heat out. There is no overhang on the roof. My husband had to get on the roof and patch all of the holes that were left open where they missed the boards when screwing them down. One wall isn't even secure to the concrete. The lean-to runs water down the wall. No flashing anywhere. Insulation hanging down. Cut the tin to fit around metal poles and didn't caulk or anything so you can see outside. The worst job I've ever experienced. Things we gave him money for he used for who knows what and we ended up having to buy the items again. Took him to small claims court and he owes us money. He quit before the job was completed and took our money with no regrets. Never tried to make it right. I struggle with sharing this information but decided people should know so they don't go through the same experience we did. He took our money and used it for his own benefit. Bought himself a trailer during our project. So much more money we have to spend to fix all of the issues he created. Please be aware. He comes across as honest and trustworthy but his true character showed itself.