Our HVAC blew a capacitor on a Saturday afternoon, with no major parts company open, I called…read moreozark, they were able to help us by having the part available, while not normal operating hours, he was super kind to let us come get the part we needed and charged us a reasonable price for the effort. Great company! Thanks for assistance and ease of taking care of a customer. Thank you.

Very RUDE and inappropriate. On a day in emergent need on a very hot day , was the only co. Avail…read more To help..makes sense

Deciding whether to keep fixing an old unit or replace it altogether is never easy, and that's…read moreexactly the spot I was in. The technician didn't rush me at all--he took the time to walk me through every option and explain things in a way that actually made sense. That alone made me feel confident I was making the right decision. What really stood out was the follow-up. Even after the visit, he was easy to reach, and if he couldn't answer right away, he'd text to let me know when he'd get back to me. That level of communication and care means a lot. Experiences like this are why I continue to trust Holiday Island Airco--for regular service and now for my new unit installation as well. Thanks for keeping my home comfortable year-round!

I've used them three times. Once to correct a deficiency on my downstairs air handler, once for a…read morecheckup and lastly for a repair. They are prompt, courteous and honest. I definitely recommend them.

I used Dogwood Plumbing to replace my water heater. Michael was easy to communicate with and had…read morethe heater replaced the next day.

They were honest and had our air fixed in no time! Great people and a great company! Would…read morerecommend to anyone needing HVAC work done!

MAKE YOUR ONE CALL TO NOW TO GET IT FIXED RIGHT. Don't…read morewaste your time and money with anyone else when you need heating/cooling service. Mathew and son came out, fixed the problem at minimum cost in 30 minutes. They are the only HVAC all for me and should be for you too.

First, I would like to say that they dispatched very quickly on a day when everyone was swamped and…read morethe tech was friendly and personable. Now for the reason for the low rating. Tech said my capacitor was bad so he replaced it and it didn't fix the problem. Next he attached a garden hose to the compressor and ran water over it for several minutes. Still no improvement. Told me the compressor was bad and needed to be replaced and because the unit was old, several other components as well. $6000. I told him I needed to think about it. $89 for service call. I contacted another AC company and since he had just had a cancellation he was able to come quickly as well. 20 minutes later the AC is running and cooling my 94 degree house. $90 for the service call no parts needed. It was a loose wire. So I got an$89 lesson from NOW and a $90 repair from the second company. I do not recommend NOW and will not be calling again.

Nathan Toon is a really nice guy, our furnace quit working and I googled hvac companies in the area…read moredecided to call him and he showed up and did some troubleshooting and replaced the gas valve and got it to working and we thought we had it fixed but it started acting up again so I called him again and told him I'd inspected the control board and found a burnt resistor and was pretty sure I'd found the problem so I sent him the number on the control board and he was able to get the one I needed and came over and installed the new one and it's working like new again! Thanks for your help Nathan!

It was a Saturday, a really hot day, and no AC, we needed helped. Called a couple of other places,…read morewhich either didn't answer, or were charging too much for a weekend visit. We called Guy, who picked up immediately, took down my address, and was here in less than half an hour. It's the same issue we've had in the past, a cap blew, which it does every couple of years. Guy replaced it with a better part, replaced another cap which was getting ready to go, and had us up and running cool air again within 20 minutes. Guy's price was very reasonable and he provided better service and a better value than all the BIG firms which we've used in the past. I would highly recommend Guy, he's knowledge, professional, and he's local, and for me that makes a BIG difference, I'm supporting our local economy which helps everyone. Give Guy a call before you call the BIG firms, you'll get better service, have the work done right the first time, and save money!

Contacted Guy to have him come take a look at the leaking mini split units I have. Spoke to him on…read moreFriday, July 24. He said he would be out sometime the following week. He then reached out on Tuesday, July 28, at 8:14 a.m. and said he could make it that afternoon. I replied 8 minutes later at 8:22 a.m. and told him that would be fine and to just give me a rough time or a 30 minute heads up. He then texted me at 10:48 a.m. and said he would not be able to make it. I then asked some questions, and he proceeded to tell me I should have messaged back earlier if I wanted the work done. I texted him back literally 8 minutes later.