We asked Marini Paving to come out and inspect our sidewalks for cracks, defects and holes. They…read morewere very responsive and provided us an onsite estimate and expected construction date. They came as promised, did a very nice job, didn't ask for any additional money, and completed the job professionally. We are very pleased and would happily suggest Marini to anyone who asked.

On May 22 of 2026, I signed a contract with Rob Marini of Marini Paving, in order to have my…read moredriveway replaced. He was very pleasant and took the time to talk about how and why he would do the repaving and I agreed to all of his terms. He told me he had a few jobs in front of mine and that it would probably be a month before he could start. I called him at the end of June to see when he would start and he told me he was behind because he hurt his hand and that the rainy weather delayed him further. I called him again on the 3rd week of July and he told me his new paving machine had broken down and that he had a big job at a bus company. He promised me he would get to my job in September. I told him I would call at the end of August to get an estimated date. My wife called him the last week of August and he told her he didn't know when he could start because he had a big job at a bus company. It must have been big because he told me that 4 weeks earlier. I called him on the first week of September. We exchanged hellos and pleasantries but when I asked him where my job was on his list, he hung up the phone. Giving him the benefit of the doubt that perhaps it was a dropped call, I called his number several time over the next couple of days and he never answered. Rob Marini is a poor businessman when it comes to customer relations. In fact, he's a coward. Why didn't he just tell me up front that my small 1010 FT2 driveway wasn't enough of a moneymaker for him? Beware of Marini Paving from Watertown!

INITIAL DISCUSSIONS (FEB 22, 2024) We asked Keith if…read moreremoving the flooring would speed up the project but eventually kept tile. HandyWorks would demo and install the new tile. We also discussed painting cabinets, eyeing a mid-March start. PRICING & COMMUNICATION (FEB 26-27) We received only a "line item overview," no per-task costs. Repeated requests for a true breakdown were never fulfilled. Sue, the project manager, offered no real help with fixture selection (e.g., she told us to "use the filters" on a website we'd already tried). TIMELINE DISCONNECT (FEB 28) Keith disclosed late that the countertop needed a 10-business-day lead time and that subsequent tasks would push the project to around three weeks--far beyond our hoped-for one-week timeframe. CONTRACT & SCOPE OMISSIONS (MAR 12-21) After I canceled a meeting, Keith declined to email the contract, insisting on another in-person appointment. We finally reviewed it on March 15 but discovered the trashcan insert was omitted. Keith apologized yet still never provided a detailed cost breakdown. TILE PROBLEMS (SPRING 2024-MAY 2025) Several tiles were laid out improperly, and two had extra-wide grout lines. Keith's crew returned weeks later, but he sent a finish carpenter, not a tiler, leaving flaws. They redid those tiles again in May 2025 without Keith supervising. The tiler also used floor leveler to raise part of our century-old floor several inches--without our consent--then tried to charge extra and later failed to remove it from the invoice promptly. COUNTERTOP & BACKSPLASH ISSUES (FEB-MAY 2025) Small items rolled off the countertop's edge. By April, the section over the dishwasher sagged, leaving a gap. Keith finally added a bracket in May, admitting it should have been done initially. For the backsplash, his crew broke the grey-white marble pattern without asking, substituting grey for white near the edge. Keith insisted the white pieces were "too small" to cut, which felt untrue, and he never consulted us. OTHER UNPROFESSIONAL INCIDENTS Keith brought up politics (specifically, Trump) during contract signing, which felt inappropriate. One day, his workers cut quartz with our windows open, blanketing our downstairs in dust, for which he offered $200. A worker also smoked in our backyard after we explicitly said no. FINAL INVOICE & REFUND DISPUTE (SEPT 2024-MAR 2025) Keith apologized for including the unapproved floor-leveler charge on our final bill. We requested about a 10% refund due to recurring problems and incomplete fixes. He verbally agreed in March 2025 but later avoided the subject. We still haven't received any compensation. BBB complaint pending.

I'd really like to give these guys a higher rating. In some ways they helped and went above and…read morebeyond. However the finish work we were left with was upsetting. They also left lead paint chips all over the yard from the outside of the house; after stating they would clean it up. No issues with individual people or workers. They did help a lot with a hidden issue that came up as a surprise in the basement.

Last month, we needed to redo a portion of our roof and replace a sliding door. After receiving…read moreseveral quotes, we settled on L.G. they were thorough and prompt, able to do the whole job, and got the job done on time and at a cost less than a big brand we were considering! Thank you L.G. and thanks for keeping up covid protocols while working indoors.

We contracted with LG for a one room extension (only). The scope was fairly simple, as plumbing…read moreand gas were NOT included on this project. Due to the company's negligence, lack of accessibility and disorganization, the project encountered numerous issues which led to insurmountable delays. The contract indicated a 120-day timeline, this project took an unacceptable seven months to complete. Some examples of LG's dereliction include: 1. Ineffective subcontractors. Three of them (gutters, flooring, mason) were replaced after extended periods of haplessness. 2. Lyman Gilbert, the principal of LG, was constantly unavailable or unreachable while issues occurred on-site. Lyman was on vacation often throughout the project and did not return calls or texts. 3. Re-work was constant, leading to further delays. 4. The subcontractors that did complete work were rude and lacked integrity. 5. LG lacks expertise in several areas, most importantly HVAC. I have never filed a complaint like this before but LG's performance was so egregiously unsatisfactory, I feel compelled to warn others before they commit to a similarly dysfunctional project.

Hired to repair leaks in 2 separate parts of our roof, Mr. Sullivan inspected the damage, made an…read moreassessment, and provided a reasonable estimate of charges. He investigated potential materials and repair options, discussed them with us and we agreed on a plan for the work. Once the work began it became clear one of the leaks involved more extensive repairs - He described these and proceeded with the additional repairs. He and his team were friendly, courteous, and professional, and they have a pride in their workmanship that shows. I would recommend them without any reservation.

Christian showed up for a roof repair job and went straight to work. He had many of the materials…read moreon hand and worked diligently to identify the problem. It wasn't an easy fix and he worked through all scenarios with me on the way to resolution. I'm absolutely going to call Sullivan the next time I need any type of roofing done.

I had a roof leak for months in the upstairs bathroom. First contractor said it was my…read moreskylight...$1,300 later I still had a leak. Second contractor never got around to actually coming over. Third said "$6,800.00 for a new roof on the back of the house." CL looked...saw the problem with the vent pipe, and fixed it quickly at a very reasonable price. Thank you. Only roofer I'll call.

I called Saturday got a quote asap and they completed it Tuesday. I had fascia and soffits repaired…read moreand the turn around was quick. at the end I asked if they could repair the door and they did same quick turn around everything at a great reasonable price. will be using this company for future projects. everything was smooth sailing and they showed up on time !!

I had been dealing with a leaky, improperly installed, unsealed bay window for over five years…read more Dave Steeves and his crew removed it and then properly installed a new one. I am so pleased with the result! I really appreciate the time and care he and all of his employees spent on this job. Everyone was courteous, respectful, hard working and diligent. These days, those are not givens. I extend my gratitude to everyone involved.

Great experience. Estimate and time project took was accurate. They were very conscientious about…read morekeeping my home clean and my possessions protected. Chanon Brennan

I recently had my 30 year old roof replaced. New England Roofing did a great job. The contracting…read moreprocess was easy. They got me on the schedule quickly. They came when they said they would. They finished when they said they would. They cleaned up all the debris. They were polite and friendly. What more could you want? Oh yeah, the new roof looks great. My neighbors all asked me who I hired. Their professionalism was even noticeable to them. I highly recommend them for roofing jobs.

I originally hired this contractor to remove moss from my roof and they did a good job. The moss…read morewas removed and they did not make a mess. While they were here, they stated that one of my roof penetrations need new flashing . I gave them the okay to put new flashing on all my penetrations including the chimney. Six months later a water leak developed from my chimney. I contacted them and they stated that my entire chimney need to be rebuilt. I question that if the chimney was in that condition, why did the put new flashing on a bad chimney. They should of told me about this before they put the new flashing on. I called another contractor and he fixed the chimney and corrected a caulking problem from the flashing installation. The total cost was half of what I was quoted from the original contractor. I asked the owner secretary to try and explain to me why he would put flashing on a bad chimney. I asked his secretary ,would he put a new roof over rotten plywood . I requested to have the owner contact me, but he never called. I would give them five stars for the moss removal, but one star for the flashing. When I called about the leak,they came out the next day and put a tarp over the chimney to prevent any further damage.