My father passed in 2024 and he had already chosen this funeral home. They came and took care of…read moreall aspects. My brother and I chose the basic package and they took care of everything. Even delivered his ashes to the national cemetery. Every few months I receive an email asking if I need anything and giving me tips on dealing with grief. I hadn't realized they posted an obituary online until I heard from one of dad's old friends. I ended up posting pictures and messages for the next few months. Really helped me and really impressed me. Thanks for everything during a rough period of my life.

From our very first phone call to NC&BS we felt understood, seen, and heard. From preparing…read morearrangements, to filling out the information for the death certificate to picking up her remains, the process was seamless Our mom was in hospice and we weren't fully sure of "what happens next." Catherine went through all the steps so when our mom passed, we knew what to expect. Catherine, MJ and Eric each played a part in making us extremely comfortable. I cannot stress enough how valuable this was during such an emotional time. With deep thanks and appreciation, Maggie, Annemarie, Jane & Tom

My twin died way too soon, of metastasized lung cancer diagnosed at Stage 4 because we have yet to…read moreclean up our toxic environments and have yet to demand Medicare for ALL*; she left an 11 yr. old son an orphan. The aftermath turned into a very difficult family situation, just awful. Thank goodness for Kimberly, who was a healing salve and a ray of light in a difficult time and a dark situation following my heartbreaking loss. Kimberly was kind, astute, deeply compassionate, smart and caring. A much welcome breath of fresh air. Extremely warm while being competent, helpful and wonderfully professional. I was comforted, confident of their service and her good care of my sister. I appreciated Kimberly's help, her going the extra mile, and her reassurance more than she can know. * please call Congress 866-220-0044 to demand Medicare for ALL, single payer so no one suffers such needless loss, and so our healthcare will be better, decided by health professionals not insurance, and will save America $400 Billion in costs [Save $5,700 yearly on avg for avg family] . And save lives!

I normally do not leave negative reviews, but after giving management over a month to respond to my…read moreconcerns, I feel this experience needs to be documented. My concerns are specifically related to Funeral Director/Location Manager Kay Waites. Amanda and Debbie, however, were both wonderful to work with. During my mother's arrangements in early February, there were repeated documentation errors throughout the process. My address and my mother's address were entered incorrectly multiple times and even combined together in some documents (for example, my street number with her street name and vice versa). My grandmother's name was also used in place of my mother's name on multiple occasions. The document links had to be resent approximately nine times over several days because I repeatedly had to point out errors that still had not been fully corrected throughout the documents. In some cases, one section would be fixed while the same incorrect information remained elsewhere in the same paperwork. When I arrived to pick up my mother's ashes, the signage still displayed my grandmother's first name. I also picked up the death certificates at that time, only to later realize the address was still incorrect and required a state amendment and additional waiting period to correct. Due to the volume of errors, I became concerned enough during the process that I directly asked for confirmation that my mother's remains were being handled correctly. During the process, Kay told me she was "juggling 20 families at once" and agreed when I expressed concern that this seemed like too much for one person to properly manage. On April 6, I contacted Area Manager Duane to formally document these concerns. Although he initially acknowledged my email and stated he would investigate, I never received any follow-up despite multiple follow-ups and more than a month of additional time. I have retained emails, text messages, photographs, and documentation supporting the concerns outlined above and am happy to provide them if necessary. Because I never received any follow-up from management despite multiple attempts to address these concerns, I was ultimately left without any reassurance that these issues were taken seriously or addressed internally, and I felt the need to warn others about my experience. I have since heard from multiple reliable sources that similar issues had occurred previously, which makes this experience even more concerning. This was already one of the hardest periods of my life, and having to repeatedly correct legal documents and identity information during my mother's arrangements added an unnecessary layer of stress that no family should have to experience again.

Two years after our purchase they have called us to tell, "We are not covered!!"…read moreWe would have been dead by the!! They have returned our money with the help of Attorney Genera's volunteers!! We had a letter from them " Paid Fully " They didn't apologize refused to pay interest for using our more than $5,000 Don't get involved!!

Tony at National Cremation Society help me navigate caring for a loved one after death. Kindness…read moreand efficiency made this process as easy as it could possibly be. I would throughly recommend them to care for a person you love.

I can't imagine a worse experience. It started with being given the wrong person's death…read morecertificates to being given wrong burial instructions. Why wouldn't a funeral director know the rules of operation for the National Cemetery for veterans? Especially when All Veterans is the name of the business! I was told that the cemetery would call to set up the burial so that the family could be there when our loved one was laid to rest. Instead I received in the mail a packet with the section and grave number where he was already buried. It was devastating for the entire family. We all felt that we didn't have the closure we needed. When I think of him buried with none of his family there just breaks my heart.

Our family used the Englewood location. Cathy was so helpful and caring at this difficult time…read more She kept us informed, shared good need to know information, even did the prayer cards, and obituary for us. I would highly recommend Cathy at All Veterans-All Families.

Faye has been such a wonderful help over the last few months. Taking great care with every detail…read morealong the way, great communication during the process. Such a caring person, I feel like you are an extension of our family at this point, thank you so much!

Going Home Cremations was just what our family needed during a horrible time. We were not very sure…read morewhat the process involved, but had done a little research, but in speaking with Faye, she was able to guide us in the right direction with no hassles or high pressure. She was knowledgeable, professional, and kind. We would definitely recommend their services for your needs!

Was met with snippy remarks by Marisole. When I asked who…read morethe owner was and if they could call back the call was ended with "I hope you have the day you deserve" My brother was tragically killed- an awful way to handle business when you are working with grieving families. Disgusting.

Horrible! When you have just lost your brother, the last thing you need is someone who is getting…read moreaggravated with you because you have questions. I have never had to cremate anyone before, so I had questions. Well, Teri didn't feel like answering questions, I guess. She was aggravated and responding with sarcasm. She even called me back to "prove me wrong" about the fact that I was talking to the wrong person at the Coroner's office, which happened to be the person that answers the phone, so that was out of my control. Thankfully, I found another service (Going Home Cremation Services) that was extremely nice and helpful and didn't mind answering questions. You really shouldn't be in this career field if you can't be nice; people that have just lost someone need kindness, - not aggravation and sarcasm. No surprise, when I called to cancel Covell's services, they didn't even ask why, since they just. don't. care.

Communications were difficult, my dad's body was left for days as the cremation date was pushed…read morearound several times, his death certificate had errors and needed to be reprinted, the ashes were given to us in a low quality plastic box with a "made in China" sticker on the bottom. Working with this business made the grieving process so much worse. We did not feel respected at all. Our dog recently passed away and the dog was treated with significantly more respect with the pet cremation company than my father was with Gulf Coast Cremations. They made this heartbreaking situation a nightmare.

The cremation process went very well. A typo on the death certificate by Stephanie after being…read morehanded a driver's license left me with a invalid death certificate. This led to many delays with my moms affairs.This took several months to fix. Also Stephanie gave out personal information regarding the correct death certificate over the phone to someone who had no business with this process.. Very Unprofessional !!.

Tj and Dorthy are wonderful people! They helped our family through a very difficult time both…read morefinancially and emotionally. Very knowledgeable very caring very affordable and always attentive their actions backup thier words!!! OUTSTANDING services and caring.

We would like to commend and thank Thomas J. Cohen and his staff for their professionalism and…read moreprompt response after our mothers death. The two young men who responded were extremely caring and supportive during our time of grief. One of the young men covered the remains of our mother with an American makeshift flag-blanket. They respectfully escorted the remains of our mother outside. They respectfully and honorably provided this service because our father whom is deceased proudly served in the Navy for over thirty years. We highly recommend Cremations Of Greater Tampa Bay. They go above and beyond in providing a personal service during a time of need and grief.

It was strange with tables and chairs but theywere very nice and sent me in the right direction.read more

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